• Wacom

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Wacom has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Wacom ranks 31st among Tablets sites.

How would you rate Wacom?
Top Critical Review

“Buy elsewhere. Their eCommerce is still in 1998”

F M.
2/5/19

After making a purchase at www.wacom.com I got my Paypal receipt and an order confirmation. A week later (only on weekday work hours) I called because... well they have no working webchat and no email address which has responded yet. In the call, they basically had no explanation for the lack of customer communications, no 21st century communication... They also lacked an explanation for the lack of actual fulfillment. In the call, they CLAIM that I will receive shipping info for a delivery in a couple days. EVERY OTHER WEBSITE HAS EVERYTHING Wacom's site lacks. So, go there and save at least a weeks time, a phone call, and frustration.

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user fm48
1 review
3 helpful votes
February 5th, 2019

After making a purchase at www.wacom.com I got my Paypal receipt and an order confirmation. A week later (only on weekday work hours) I called because... well they have no working webchat and no email address which has responded yet.

In the call, they basically had no explanation for the lack of customer communications, no 21st century communication... They also lacked an explanation for the lack of actual fulfillment. In the call, they CLAIM that I will receive shipping info for a delivery in a couple days.

EVERY OTHER WEBSITE HAS EVERYTHING Wacom's site lacks. So, go there and save at least a weeks time, a phone call, and frustration.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Wacom?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Wacom?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business