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    Vponsale.co.uk

Corporate Values

Overview

Vponsale.co.uk has a consumer rating of 3.8 stars from 5 reviews indicating that most consumers are generally satisfied with their purchases. Vponsale.co.uk also ranks 14th among Wedding Invitations sites. The most common issues with Vponsale.co.uk are around customer service, which is not as good as expected by some customers.

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How would you rate Vponsale.co.uk?
Top Positive Review

“I absolutely love this dress!”

Yvonne H.
10/31/14

I absolutely love this dress! I ordered custom sizing, and it fits me like a glove. It's tight in all the right places and loose in all the wrong ones, and it is the perfect length - long enough to touch the ground but short enough to walk comfortably! Would recommend this website for sure, and I will definitely order my next dress for a special occasion from Vponsale! P.S. It was also delivered very quickly (in just over a week) and was such a good price!

See positive reviews
Top Critical Review

“Deadful service”

Andrew L.
4/3/12

Deadful service. Appalling garment quality. DO NOT USE THIS SITE. YOU'LL END UP WITH RUBBISH AND NOT BE ABLE TO GET YOUR MONEY BACK. We made the mistake of ordering our daughters end of year ball dress from these people thinking they were a UK based (North American at the very least). In line with their published guidance we gave them the exact measurements and confirmed a date by which the dress needed to be delivered - in excess of their own recommendations. You guessed it - it never arrived until afterwards. It was delivered in the tiniest plastic bag having traversed China, India and mainland Europe. It was compressed so small it's a wonder we were able to unpeel it. It needed hanging and pressing for three days to ge the creases out. When my daughter tried it on it didn't fit. The bust - should've been a 32C but was more suited to an artificially enhanced glamour model. It didn't fit my wife across the hips and she is a size smaller than the measurements given for my daughter. The stitching looked like it had been completed by a group of monkeys on 'speed'. The straps at the back had been sewn on in correctly so they wouldn't fit across the back but just hung loose and useless. These people refuse to give a name when you complain - so you deal with nameless and uninterested personnel who ply you with patitudes and expect you to fork out more money to return the garment to them - BEFORE they will even consider any type of refund. IF YOU VALUE YOUR SANITY AND THE EMOTIONAL WELFARE OF BOTH YOURSELF AND YOUR FAMILY DO NOT DEAL WITH THIS COMPANY. IT WILL END BADLY.

See critical reviews

Reviews (5)

Rating

Timeframe

Other

yvonneh6
2 reviews
9 helpful votes
October 31st, 2014
I absolutely love this dress! I ordered custom sizing, and it fits me like a glove. It's tight in all the right places and loose in all the wrong ones, and it is the perfect length - long enough to touch the ground but short enough to walk comfortably! Would recommend this website for sure, and I will definitely order my next dress for a special occasion from Vponsale! P.S. It was also delivered very quickly (in just over a week) and was such a good price!
lorryc
1 review
1 helpful vote
July 2nd, 2012
My dress arrived safe and well and is absolutely beautiful. The colour is even nicer in real life! It was a wee bit too long so will have to buy bigger heels. I'm so impressed with the fitting ....I am amazed and would like to say a big "THANK YOU" to all involved in making my wonderful outfit.
andrewl11
1 review
3 helpful votes
April 3rd, 2012
Deadful service. Appalling garment quality.

DO NOT USE THIS SITE. YOU'LL END UP WITH RUBBISH AND NOT BE ABLE TO GET YOUR MONEY BACK.

We made the mistake of ordering our daughters end of year ball dress from these people thinking they were a UK based (North American at the very least).

In line with their published guidance we gave them the exact measurements and confirmed a date by which the dress needed to be delivered - in excess of their own recommendations.

You guessed it - it never arrived until afterwards. It was delivered in the tiniest plastic bag having traversed China, India and mainland Europe. It was compressed so small it's a wonder we were able to unpeel it. It needed hanging and pressing for three days to ge the creases out.

When my daughter tried it on it didn't fit. The bust - should've been a 32C but was more suited to an artificially enhanced glamour model. It didn't fit my wife across the hips and she is a size smaller than the measurements given for my daughter.

The stitching looked like it had been completed by a group of monkeys on 'speed'.
The straps at the back had been sewn on in correctly so they wouldn't fit across the back but just hung loose and useless.

These people refuse to give a name when you complain - so you deal with nameless and uninterested personnel who ply you with patitudes and expect you to fork out more money to return the garment to them - BEFORE they will even consider any type of refund.

IF YOU VALUE YOUR SANITY AND THE EMOTIONAL WELFARE OF BOTH YOURSELF AND YOUR FAMILY DO NOT DEAL WITH THIS COMPANY.

IT WILL END BADLY.
lucyh2
1 review
1 helpful vote
June 18th, 2012
My dress needed a little bit of alteration at the bust and have the length taken up, but I was expecting that because I'm quite short haha. Also it came in plenty of time for my prom which is next week. Above all, I was happy to make the purchase.
annabellem
1 review
2 helpful votes
April 24th, 2012
It's a great website, good customer's service and beautiful dress.The price is reasonable! I bought two dresses for both my daughter and I, we are all satisfied with them!

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