I was having a hard time finding a VPN that worked in my location. VPN Area was easy to set up and has never failed me. The customer service is also awesome. I had a question about my subscription and wanted to change something, they did it right away with no questions.
It was good at start then connection problems happened. I waited a whole week for them to fix the issue with my dedicated ip address. Then I waited beyond their 48 hours refund period and I am still waiting. I qualify since they have 30 day money back and I paid 3 years service. Give me back my money please. It's been a long and frustrating wait. $279 taken in hostage. Customer support says they are not the team in charge of refunds. What a joke. Been with them for a long time. Had ups and downs but one week without being able to connect could have costed me my job.
Amazing service and customer support. Everyone is very responsive and helpful! The vpn itself is fast as well.
I signed up for a one-year plan with a dedicated IP server on April 9,2024. However, I haven't received the configuration yet, even though it's now April 18,2024. I've been reaching out to the helpdesk every day, and each time they assure me that my ticket will be treated as a top priority. Despite this, after nine days since subscribing, I still haven't received the configuration settings that I paid for.
The first picture clearly stated that the dedicated IP configuration would be ready within 48 hours.
If you're considering VPNArea, think twice—it's been nothing but trouble for me. Save yourself the headache and steer clear of subscribing.
A lot of the servers don't actually work and when I contacted support about it they said that they would create a ticket and get back within 24 hours, it's been days now and still no reply. Also, when you ask for the chat transcript you don't get it. I eventually asked for a refund, the website says that "98% of refunds are processed within 24 hours" but it's been days and still nothing. Now I see that they have removed the live-chat completely. THIS COMPANY IS A SCAM!
Solution #2 without reinstallation of the app:Please go to Settings, switch "Adware & Malware prevent" to OFF then switch "Custom DNS" to ON and enter 1.1.1.1 and 8.8.8.8 in the two DNS boxes there. Reconnect to a new server and retry browsing.
When it's working, it's GREAT! Drops are occurring more frequently, unfortunately. It was more satisfactory in the beginning. Now seriously considering a different provider. I'd rather stay here, but I expect (and pay for) consistency and reliability.
I've been using a private VPN through them for 4 or 5 years now. I use it daily. It's reliable and easy to use. Once or twice a year I run into a connection issue. Tech/customer service is in Eastern Europe, so although the problem always gets resolved, it takes a bit longer than I would like due to time differences. Tech support is done thru chat or email and response times are slow. There is no 'live' person to call into to fix on the spot. Overall I am happy enough to not change providers, obviously, because I continue to use them:-)
I believe is the most stable and credible application in its kind. I would like to see more options on servers. Otherwise, I am happy been your associate for at least 4 years. The more active server will help us in our day to day use. Very good protection.
Great Product, easy to use for those at the beginner to intermediate level with good functionality for those levels.
Perfect for protecting anonymity of your home network, or individual device.
Have not had issues, but have contacted support for advice, and they were helpful and useful.
Happy to recommend have been using it consistently for years now (3+)
I have been using them for 2 years now and have had a great experience. It just works! I have never had any issues except when my subscription runs out lol. Support is always prompt to respond and helpful. 6 simultaneous connections are great. Put it on a Asus WiFi route to simplify getting connected.
The personal service from this company is outstanding. I'm not that technically minded, so struggled to get going. However, I connected with the online help and the guy that worked with me to set things up, could not have been more helpful. Since then, the service has been 100% reliable, using my Mac and PC desktop and my iOS mobile devices. Super product!
There just is not a better deal around. Anonymity is growing in importance every day and it is going to come down to us taking action, getting our friends, family, and co-workers in on it. Please try to convince 1 person to start using a VPN and/or TOR, today and a year from now we may be in a safer place as a society.
The production suppoert were extremely responsive, swift and professional. On saturday morning just in 5 minutes, 2 issues were shot. Could not be more happy.
Top notch - best VPN serivce I have used. Reliable, works where others have restrictions or can't reflect another country's IP well. Highly recommended - this is a service which is far better than rivals, and gets the job done first time, every time.
A good VPN service, great speed, 100% works with torrents. Pretty usable, having some cons though:
- Sometimes can't connect to some servers. They're fixing it fast, but happens once per 1-2 days. Maybe that was some servers update period, but I experienced it and there were no notifications on their web-site.
- Not very user-friendly apps (especially Linux one - I had to enter my credentials on every reconnect).
- Support could be more polite, but that's the matter of preference.
If those two things are fixed, they will be one of the best VPN services.
I have to say, I'm extremely impressed with this VPN. In 5 years I've had issues once for a few hours, and I'm still not convinced the problem wasn't something on my end. Speeds have proven to be terrific!
Great servers geographically separated with accurate stats to better manage your egress point. Very easy to hop servers and avoid internet blockages / black holes... I am coming up on the end of my first month, and I like it enough to write a review and extend my service. I do IT projects all around the world, so my requirements are more stringent, but you have met and exceeded them all... Well done VPNArea. Keep up the great work!
John
I have never met such a reliable vpn service. All of those which I had before, were pretty unsecured as i think, because it seemed to me like that. I believe that vpn services must be very secured, becaus consumers trust their personal information to these services and they must pay back by the security. Moreover, the speed of connection here is much faster and it loads pages twice faster. I would perhaps recommend this services for all those, who have a need to change vpn provider.
Great VPN, have used it for 3 years now on all my devices! (Windows, mac, and android). Quite seamless.
- the download speeds are great
- great choice of servers countries and cities, including for Netflx
- app very rarely glitches (unless you get impatient with it or have very slow internet^^).
I have no account with this company anymore, but they continue to charge my card. I need to contact them every month for a refund and they still don't remove my card. Incompetent people over there.
Overview
VPNArea has a rating of 3.6 stars from 240 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VPNArea most frequently mention customer service, live chat and many servers. VPNArea ranks 95th among Vpn sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members