Vivid charged me 78 dollars for a 30 dollar ticket. When I got to the rodeo they couldn't find my ticket so I had to get a new one! Vivid refused a refund!
Amanda from vivid seats was very helpful purchasing our parking pass, very perfesaiomal answering all my questions and help pick best parking. I have knee issues so very kind to help so we don't walk far. Thank you Amanda
Maria did a great job helping to fix an issue I had with applying credits to purchase tickets. We are all set now and appreciate her cheerful assistance.
They were very patient, and told me everything I needed to know before I got my ticket. Also offered a discount.
Marvin J was a great help to me in getting my tickets when n the website wasn't working. And on top of that he made sure I got my credit for my [purchase
They are kind courteous very easy to understand and very efficient made sure that I was accommodated and went out of their way to make sure that I was happy and that I was getting what I wanted and that's very important was not trying to rush me off the phone they were very patient and professional and nowadays a lot of people are not professional but vivid the young lady that talked to me and was Tony she was superb
Michael was very professional and had a good personality on the phone, overall goood experience.In the future i would use MIchael again.
Eugene was very helpful with my questions. I was purchasing 3 tickets and wanted to make sure we are all seated together. He was quick to answer my questions and quick to book my tickets. Very helpful indeed!
After a problem with payment for tickets, I called and received outstanding customer service with Anthony. Patient, reassuring, and kind -- why I will use this entity again!
Amazing, helped me out big time when my credit card was having trouble with my billing address and Richard was able to sort it out perfectly!
I had to get parking tickets to Penn State football game. They had to be next day air which they were able to do.
It was a no hassle and helpful I had no problem getting ahold of someone to help and have everything explained to me in detail.
The support team was very friendly, knowledgeable about the event, and got me great seats. Thank you.
Vivid seats is extremely proffesional. 12 year customer. Fernando was an excellent tix agent. Best option.
Ren was very helpful... answered my questions and helped me get the tickets I was looking for. Great service.
I was unsure on how this all worked. Abel helped me and made the process easy. I beleive he explained everything I needed to know, in detail.
The representative, Matias, was most helpful in helping me with my ticket order. His professional manner was very impressive.
He reassured me of any concerns I had and was very patient with me. Great customer service skills. I had a great experience.
Called today to get tickets for Cardinals game. Angel P helped me out. He was very knowledgeable and courteous. Thank you
Jennyrose B. Was very helpful in assisting me with my ticket purchase today.
5 star service all the way.
Overview
Vivid Seats has a rating of 2.3 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. Vivid Seats ranks 206th among Tickets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members