Vitamins Uk has a rating of 1.3 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Vitamins Uk ranks 57th among Vitamins sites.
I ordered a package from these people 3 weeks ago almost a month ago and after two weeks I didn't get any shipping update and I reached out to them and Emma said it was out of stock and due to be shipping out. Almost two weeks later and still nothing I then reached out again and Emma said apologies that it will be shipped that week and I said never mind I want a refund and they became proactive and tried offering stupid discounts and when I said I won't accept any they kept progressing to ship the order and deliver it even after I said I didn't want it, it got delivered two days after asking for a refund, why when i threatened to file a complaint that's when they chose to deliver, stupid people!
SCAM! STAY AWAY FROM THIS SITE! This needs to be shut down
Clearly the good reviews here are scams too.
I placed an order on dec 26, today we're jan 09 and i still haven't received it. They sent one email to say my order is placed though there is no link for me to track it AS PROMISED.
When i went to the contact link on their site: FAKE PHONE NUMBER and FAKE COSTUMER SERVICE EMAIL ADDRESS.
SCAM SCAM SCAM
Their representative Yogesh Jethani. They fed me with promises for three months. I didn't receive the order, I didn't get my money back. They don't respond to emails.
They are thieves they never send the item or money back ask them so many times to get item or return they never do ππππππππππ
Ordered frozen cherries back in September. They arrived improperly packaged, the frozen bags were not packaged properly inside the thermal bag, so the frozen cherries arrived completely thawed and leaked everywhere including in the cardboard box which arrived dripping with red juice and nearly melted. Obviously you can't re-freeze them and since the bag was leaking juice it wasn't completely sealed so it was unsafe for consumption.
After contacting customer support I've had about 8 email exchanges in the last 2 months, each time promising they will resend within 2 days, and they never did. Last time they were meant to arrive 2 days ago and they didn't (yet again).
It's not about how much money I spent but I what a negative experience. You can buy whatever you need elsewhere.
Seems like I unfortunately feel for this scam website. I ordered supliment for my disabled son a while ago, still waiting for the shipment. No response via any means stated on website. All moods of online payment method on this website should be advised so they immediately suspend there services so others don't fall for it. I request everyone here to do this as well please?
Many thanks
Kind regards.
Worst company when it comes to shipping. The first time I waited about a month. They promised a discount for the next order. I ordered more supplements in June before my vacation. I specifically asked if the shipment would be delivered to me because I needed these supplements. They assured me that they would. My departure time was approaching and the package was not there. It turned out that it had not been sent yet. So I said ok, send it to me when I get back from vacation. I wrote 1.5 weeks ago that I was back. Yesterday I asked when the parcel would be delivered to me and they replied that they would send it soon. This was my last order. It's a tragedy and a shame how people can be treated like this!
If I could give no stars I would. I ordered a sample product, to which it went through on my card. I then received an email stating they don't have it and can give me a full size at a discount along with other sample packs. I paid through sort code and account number for that. I paid Β£60 and never received a confirmation email of the product being ordered or sent out. I'm currently still trying to get a refund and they just ignore the fact that I am saying that. They keep saying its coming and that it will be with me the next day. They ignore my concerns of a scam, which Im sure it is, and just don't do anything. I will be reporting them to fraud protection. Sadly they get away with doing this to people as it won't fit the guidlines for the bank to refund me. So it's up to them to do so. BEWARE of the this company.
It's a pity I didn't read the reviews, I was cheated out of 54 pounds, neither goods nor money!. How is it possible that they still exist and deceive people!πππ
Bought 2 bottles of Tiptree brown sauce 3 weeks ago.no sauce and no refund.countless emails and promises of product and refund and neither!they're a total con and scam u out of money.avoid,do not buy.they'll take your money and that's the last you'll see of it!
TOTAL SCAM! DONT DO IT.
This company runs under several names and the phone number doesn't get answered at all. It doesn't have a professional feel. I was lied to and told to wait for my order. Someone said below the same that their order said dispatched without tracking info and never got it. I've found 3 names for this company including health reaction and the site is known as a scam. Unfortunately I am now left without my product and my money and need to report fraud with my bank as well as contact trading standards. Dont trust these people honestly! I never put this about any company but they're not genuine this is a scam
Do not recommend buying at all I paid, I did not receive the product and the money is not returned Disgraceful behavior
CAUTION! VitaminsUK a real scammer! Order ID#*******
I find this company completely irresponsible and unprofessional. Waiting almost two months for an order is completely absurd and receiving short and unprofessional responses from the company makes the situation even worse.
It is obvious that the company does not put its customers first and does not care about solving the problems. They just make empty promises to deliver the goods without actually doing so. Promising that the goods will arrive within a certain time and then delaying the delivery week after week is unacceptable and shows a lack of professionalism and integrity.
Asking for a refund after so many weeks of non-delivery and poor customer service is no more than fair. But the fact that the company can't even send a confirmation or make the refund they promised shows their total nonchalance and lack of respect for their customers.
I highly recommend avoiding this company at all costs. There are so many other more reliable and responsible companies out there that will take care of their customers in a professional manner. This negative experience has been a real inconvenience and I hope my review can help others avoid the same situation.
I made a costly order to this site in mid August and my order has still not arrived.
When I sent out an e-mail to enquire about my order it bounced and came back as unrecognised.
I have also tried phoning the help desk and there is never an answer
This is clearly a scam and the site should be prevented from operating.
See e-mail response below:
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Address not found
Your message wasn't delivered to *******@vitmainsuk.com because the domain vitmainsuk.com couldn't be found. Check for typos or unnecessary spaces and try again.
LEARN MORE
Theyre absolutely the worst and will screw you around receiving your product if you even do- I messaged regularly and it took about 6 months to get a refund then they said they would provide the product despite this, I went back a forth with this scan after this and it turns out my product I originally purchased couldn't even be shipped to me country in the first place #AVOID
The company never came back to me about an order that didn't arrive. I couldn't get in touch with them and after ringing once, the next times it said that they were busy! So almost as if they have blocked me.
I placed order from this website and I did not receive a confirmation email nor the item to my address, and they don't pickup a phone nor reply the email, I am going to contact my bank to open a dispute case to get my money back.
However, after one week they replied to my email and told me the item which I want it out of stock, later they refund the amount to my bank account.
Please please do not order anything from this company I placed an order 2 weeks ago and still waiting confirmation of my order despite the money being withdrawn from my account I have tried to email them on numerous occasions but no reply so please don't order anything I'm now speaking to the fraud squad at my bank and will continue to leave reviews daily regarding my experience don't these people know money is tight for everyone and to do this to people is just despicable
I hope you're fortunate enough to read this before you make a purchase with this company, to enable you to avoid them.
Also I wish I could show here the kind of communications that I've received from them (not ever a name or accountable person in charge) in the last 2 weeks. The best summary I can give you is empty promises, lies, no updates on my purchase, no refund and a call to my bank to recover my payment.
I wish I had read a review like mine before this terrible experience.
All the best.
Answer: You can't get to speak to anyone and all emails have been ignored
Answer: Scam please read the reviews and don't waste your money as items are not sent despite taking your money