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Vitamin ShoppeReviews 48

2.7

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Vitamin Shoppe Reviews Summary

Vitamin Shoppe has a rating of 2.7 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vitamin Shoppe most frequently mention and customer service. Vitamin Shoppe ranks 40th among Vitamins & Supplements sites.

service
10
value
10
shipping
11
returns
7
quality
11

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California
1 review
1 helpful vote
Follow Elizabeth F.
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The vitamin shoppe's website is easy to navigate and I love the shop by health concern section. I found everything I needed under stress management and got free shipping as my order was over $25. Everything I purchased was on sale and the prices were very competitive.

Date of experience: May 19, 2014
New York
3 reviews
7 helpful votes
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I had nothing but good experience with the company. I ordered from them 3 or 4 times and everything was delivered fast and without delays. The online offers are also great and pretty cheap comparing to other companies.

Date of experience: January 27, 2014
California
1 review
4 helpful votes
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I have been a customer of vitaminshoppe for over 10 years and I was so hoping I didn't have to write this. The customer service keeps getting worse and worse. And, the prices keep going up.
I placed my order long before 6pm and it was NOT shipped the same day. It took them a week to reply to my inquiry. Now, it's been a week and I still haven't received the order. I may be saying goodbye to VS.

Date of experience: January 15, 2014
Missouri
1 review
4 helpful votes
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These people are crazy don't know what they r doing. Shop local save the headache

Date of experience: December 6, 2013
Washington
7 reviews
9 helpful votes
Follow Leslie B.
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I recently purchased some specialty hand soap (J. R. Watkins grapefruit 11oz liquid) and they have better pricing than both Amazon and local stores. I purchased 6 total and since I purchased over $25 my shipping was free! Overall great experience and who doesn't love getting free shipping... it's not hard to spend $25.

Date of experience: June 18, 2013
Indiana
21 reviews
66 helpful votes
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Ordering from them for several years for energy protein drinks and health and fitness plus vitamins. If you order usually $25-$40 it is free shipping, so I order several things at a time. Comes in usually a week, boxed, perfect, ready to go. One time they sent the wrong item and they let me keep that item free and immediately sent out a replacement. Top rate company - there is a vitamin shoppe not too far from my house but its cheaper to order from them with the discount from coupon cactus (couponcactus.com approx. 4% cash back from them) and free shipping!

Date of experience: October 14, 2011
Virginia
2 reviews
3 helpful votes
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I have been using this site to order the majority of vitamins for our family. They have an extensive selection, their site is easy to navigate, and they have excellent customer service. I always choose their cheapest shipping option because the products always arrive promptly. They have good sales, and a rebate program which they administer honestly.

Date of experience: May 23, 2011