VitaGlo

What a flaky Company. I wish I read the FB review before I tried to buy from them. What a waste of time.
While prices may seem good, they NEVER deliver. Screwed around with me
20 2 weeks before they figured out the never had the product in the
First place.

I purchased 2 bottles of enzymes for my migraines. Picture and company shown on webpage. Received different bottles different company. Asked for a refund. Was told original company was bought out by new bottle shown (both been around a while) I was not comfortable so asked for full refund. I was refused with a very frustrated angry customer service person who before hanging up on me told me to just send an email which he was the one answering and told me NO again! It doesn't even matter why I want a refund, if a customer asks it should be given. I received products I didn't order and faithfully paid for them with $10 extra for shipping. The enzymes I were sent were less expensive than the ones I ordered too everywhere else so even if this information is correct, I could have saved ordering through another company, maybe who cares. This one clearly DOESN'T. This csr needs to find new work! He is clearly burnt out and frustrated and angry! NEVER AGAIN WILL I ORDER FROM THEM! But I don't think they care. Customers are their last concern. ( black label picture is of what was sent) (The original I ordered was from enzymatic therapy with a blue label) You can clearly see on the receipt it says Enzymatic Therapy brand.

Every time I order from these guys I tell myself it is the last time, but I love a bargain and they have very good prices on a lot of things. My main issues are with delivery. They take forever and don't respond to emails and if they do, they say they will check on things and get back to me. They don't and I end up calling. The person that answers the phone is very abrupt and not very helpful. This last time I ordered, it had been 20 days since I ordered and since the order confirmation did not have a tracking number for the order i was unable to check on it. After 2 emails and a phone call I received a email with a tracking number saying the order was shipped that day (20 days after ordering). Amazing! No explanation no courtesy email or anything.

I ordered rose water from them and called to check on the order which I had no update on for about 4-5 days after ordering. They told me they would check. I called back hours later they never checked and or called and insisted on giving refund which I'm still waiting on and told me I didn't give them enough time to check when really it wasn't even in stock. Waste of time! I paid more and the new order got here before the refund which was allegedly done the same day. Terrible service. I should be compensated to the inconvenience.

I tried to explain to the customer service rep why Vitaglo seemed like and has proven itself to be a very customer insensitive business. The customer service rep that I first spoke with did not want the hear why my first impressions of Vitaglo were so negative. For your information I was calling a week after I placed my first (and will be my only) order with Vitaglo and the customer service rep kept cutting my off or actually saying he wasn't interested in why I have such a negative view of Vitaglo and haven't received anything from Vitaglo other then a charge to my bank account. No email. No tracking number. Nothing! So I called a second time thinking that I would get some other service rep but the voice sounded the same and now he was claiming to be to owner. So now I'm flagging Vitaglo with these comments so at least you'll have you eyes open if you should try to do business with them.

I ordered 4 bottles of Zinc 50mg a week or so ago.
I had to follow up with them to get tracking info.
When the package arrived, there was only 1 bottle!
So I called and the man was very short with me and said he was expecting more in (but offered no date).
When I ordered online it showed that the 4 bottles were in stock!
So I wrote back and asked for a refund. No reply.
So the next day I called and again the man was very short with me and said he'd issue a refund.
Days have gone by and no refund, so I started a Paypal dispute.
This money should have been refunded immediately; moreover, they never should have partially filled the order without checking with me first.
Stay away!

I ordered blood pressure supplement and got it in Dec... I had some but got another bottle for back up. I opened it last week in January and the pills was supposed to be gray, they were brown. I looked on the bottle, they sent me a bottle that expired in Oct... amd I got them I'd Dec... I called the guy said they sent them cause they was out and for me to go ahead and take them. Said he would call me back that next Monday and he didn't. I will NEVER order from this company again!

I ordered 3 bottles of an item. 30 days went by and didn't hear anything or receive my items. I emailed them. Received an email that he will look into it and get back to today. Never heard anything. 3 days later I called them. I was told they are having a problem getting that item in. I'll refund your money. That was it. This was an item my wife needs and did without for a few weeks because we thought it would soon arrive. Can't depend on these 3rd class knuckleheads who pretend to be a vitamin shop. They would do us all a favor it they took down their website and went out and got real jobs instead of pretending to be something they're obviously NOT...

I ordered 2 products from Vitaglo, then read reviews. My heart sank when I saw all of the negative comments and experiences. I almost cancelled my order. I even called to inquire about tracking my shipment. I placed my order on Saturday December 5, and received my order on Wednesday December 9th, and this is during the busiest season. They must not have had the quantity of one product (a 30oz container) so they sent two 16 ounce containers. The only thing I can complain about is that the customer service reps have personalities comparable to a blade of grass. But with prices so low and such short shipping times WHO CARES?
I am assuming there are a couple disgruntled customers writing multiple reviews.
If you order like I did, and read reviews after, do not panic.

Although I bought their products for about two years every time when i have to talk about my orders it's a real pain. Their customer service representatives are rude, hang up on you and trying to treat you as you are a piece of s... t not as the people who keep their business afloat. I wonder if anyone from their management knows what kind of employees they have. Never do business with this company. Rating shold start from o not from 1 Nic Macavei

We ordered from them four days ago something that we need quickly. It says fast and free shipping on orders over $100. I emailed this morning to get tracking since I have not hear from them and this was his reply"
*******@vitaglo.com via yahoo.com
5:11 PM (23 minutes ago)
To me

It was cancelled too heavy to ship

Thanks mike"

Didn't even let us know. They could have obviously shipped it in a few containers if it was too heavy but instead just decided to cancel it and not tell us. Never in my life have I had this kind of response from a company. They don't deserve to be in business and from their ratings they probably won't be. Wish I saw that before I ordered so we wouldn't have waisted the time and been out of it for a long time now since we can't seem to get it at a store. SHAME on them

If I could rate them -1 I would. This is the worst company EVER with no customer service at all. I placed an order on December 11th and I had to call on December 23rd to ask what's going on with my order and some guy with attitude said my address is not right. He checked again and it was right. I still didn't get my package. Maybe sometime in January 2017 will arrive. Not to mention it was supposed to be as present for Christmas. What a joke this people are.