website thubmnail of VisionPros

VisionProsReviews 8,515

3.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate VisionPros?
grey star
grey star
grey star
grey star
grey star

VisionPros Reviews Summary

VisionPros has a rating of 3.4 stars from 8,515 reviews, indicating that most customers are generally satisfied with their purchases. VisionPros ranks 1st among Contact Lenses sites.

Instant Feedback

56,591 reviews

We monitor reviews for authenticity

Jana Z.
1 review
0 helpful votes
Follow Jana Z.
Unfollow Jana Z.
Send Message
Share Review
Report Review

Smooth easy process
June 19, 2019

Smooth easy process. Great Price!

Date of experience: June 19, 2019
Ralph C.
1 review
0 helpful votes
Follow Ralph C.
Unfollow Ralph C.
Send Message
Share Review
Report Review

Good!
June 19, 2019

Good!

Date of experience: June 19, 2019
henry t.
1 review
0 helpful votes
Follow henry t.
Unfollow henry t.
Send Message
Share Review
Report Review

Excellent selection, price and fast shipping
June 19, 2019

Excellent selection, price and fast shipping.

Date of experience: June 19, 2019
Jason M.
2 reviews
0 helpful votes
Follow Jason M.
Unfollow Jason M.
Send Message
Share Review
Report Review

Super pleased
June 16, 2019

Super pleased

Date of experience: June 16, 2019
Lynn D.
1 review
0 helpful votes
Follow Lynn D.
Unfollow Lynn D.
Send Message
Share Review
Report Review

Easy website, excellent prices!
June 16, 2019

Easy website, excellent prices!

Date of experience: June 16, 2019
Crystal S.
1 review
0 helpful votes
Follow Crystal S.
Unfollow Crystal S.
Send Message
Share Review
Report Review

Easy ordering
June 15, 2019

Easy ordering. Reasonable delivery timing. Added bonus of funds going for a good cause.

Date of experience: June 15, 2019
Melissa M.
3 reviews
0 helpful votes
Follow Melissa M.
Unfollow Melissa M.
Send Message
Share Review
Report Review

Finding my contacts is easy on the site
June 15, 2019

Finding my contacts is easy on the site

Date of experience: June 15, 2019
Lechelle R.
1 review
0 helpful votes
Follow Lechelle R.
Unfollow Lechelle R.
Send Message
Share Review
Report Review

There needs to be some clarity about adding info to all fields in prescription. I did not know that my doctors HIGH meant +2.50 in the add field. Therefore all the times I was trying to place order the Add to Cart button would not engage. Required a telephone call to your company.

Date of experience: June 15, 2019
Mandy R.
1 review
0 helpful votes
Follow Mandy R.
Unfollow Mandy R.
Send Message
Share Review
Report Review

Checkout was fairly quick and easy, but I don't know what currency I was charged in and I also was hoping to get the 20% off deal that I saw in Ebates, but this was never offered to me.
However, my order arrived much earlier than expected and was accurate and complete.

Date of experience: June 13, 2019
Gary P.
1 review
0 helpful votes
Follow Gary P.
Unfollow Gary P.
Send Message
Share Review
Report Review

Clear, easy to navigate site
June 12, 2019

Clear, easy to navigate site.
Processing time between placing the order and shipment was little long.

Date of experience: June 12, 2019
R S.
1 review
0 helpful votes
Follow R S.
Unfollow R S.
Send Message
Share Review
Report Review

Flawless!
June 12, 2019

Flawless! Best place to shop for the right contacts for the best price and fast delivery!

Date of experience: June 12, 2019
Roni R.
1 review
0 helpful votes
Follow Roni R.
Unfollow Roni R.
Send Message
Share Review
Report Review

Very fast and efficient website
June 11, 2019

Very fast and efficient website

Date of experience: June 11, 2019
New York
1 review
0 helpful votes
Follow Km M.
Unfollow Km M.
Send Message
Share Review
Report Review

SHIPPING ISSUES
June 10, 2019

I have been ordering from this company for years and this is the first time I had a shipping issue from them. I placed an order on Friday 06/07 at around 4pm here (I'm in NY and it's EST time) so the order should've been with the company by 12nn. I paid for $20 expedited shipping to get my order by Monday, 06/10 so I can get it in time for use. Turns out, I just got the email that my order was just fulfilled today, 06/10 and won't be delivered until Thursday, 06/13. They placed my order under FedEx international Economy which takes 4-5 days to arrive. What's the point of paying expedited shipping then? I can say I am at fault for not ordering much much earlier but I just got my updated eye check up that Friday and figure I should get it ordered that same day. Customers, make sure you're aware of their shipping info! They don't operate on Weekends! Also, keep in mind when order a certain shipping option because they don't follow it as ordered!

Date of experience: June 10, 2019
Linda W.
1 review
0 helpful votes
Follow Linda W.
Unfollow Linda W.
Send Message
Share Review
Report Review

Fast and convenient!
June 9, 2019

Fast and convenient!

Date of experience: June 9, 2019
Marie B.
1 review
0 helpful votes
Follow Marie B.
Unfollow Marie B.
Send Message
Share Review
Report Review

Super easy ordering and check out process
June 9, 2019

Super easy ordering and check out process.

Date of experience: June 9, 2019
Lisa S.
1 review
0 helpful votes
Follow Lisa S.
Unfollow Lisa S.
Send Message
Share Review
Report Review

Keep up the great service
June 9, 2019

Keep up the great service

Date of experience: June 9, 2019
Erik O.
1 review
0 helpful votes
Follow Erik O.
Unfollow Erik O.
Send Message
Share Review
Report Review

I really like Vision Pros I just wish you would e-mail discounts for contacts

Date of experience: June 8, 2019
Kathy M.
9 reviews
0 helpful votes
Follow Kathy M.
Unfollow Kathy M.
Send Message
Share Review
Report Review

The lenses are a bit flimsy
June 8, 2019

The lenses are a bit flimsy.

Date of experience: June 8, 2019
Evgenia C.
1 review
0 helpful votes
Follow Evgenia C.
Unfollow Evgenia C.
Send Message
Share Review
Report Review

Love this site, using it for years, will use in the future for sure and will recommend to friends!

Date of experience: June 7, 2019
Karina L.
1 review
0 helpful votes
Follow Karina L.
Unfollow Karina L.
Send Message
Share Review
Report Review

Quick and easy ordering
June 7, 2019

Quick and easy ordering. No hidden fees!

Date of experience: June 7, 2019

From the business

VisionPros offers incredible prices on all contact lenses, eyeglasses, and sun glasses. We are a family-owned online optical store based in Canada. Shop contact lenses and eyeglasses today!