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ViralStyle has a rating of 2.2 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 27th among Marketplace sites.
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Terrible customer service by two of the three rep I dealt with - kept wanting photos of the damage of which I do not have the ability to do. I have a flip phone - it was a shirt. Was only one item of an order of more, felt they made such a big deal of the return to try to make it hard for me to discourage me to follow through with the return. Will not buy from this site again.
Loved my Notre Dame t-shirt. As my birthday is in October it was perfect. The shirt was made from a good quality cotton and washes us well.
The ordering was easy nice choice of colors. The sunflower with the team logo was definitely a unique design. The finished product was just as pictured when I ordered it. It washes nicely and the color didn't fade.
I ordered a matrix style Rise Against shirt, and I never got a notification of when it shipped or when it should have arrived, and when it did arrive it was completely the wrong shirt. They said they would replace it about a week ago and I haven't heard anything else about it. So, I'm pretty disappointed in what I paid vs what I received.
Normally I'm not very liberal about giving 5 starts out because there is always a factor that is not excellence. Fortunately, this was not the case with this product I purchased! Everything about the T-shirt was amazing, the delivery time was amazing! I am not at all disappointed and I'm very excited to give you five stars. Thank you very much!
Second time I have ordered from viral style, very pleased both times! Quality product, just as described. No complaints!
I love the quality and fit of this shirt. Putting together two of my favorites Mickey Mouse and the Dallas Cowboys just makes it PERFECT!
Got it as ordered. Decent quality shirt. Arrived quickly! Easy to order and checkout was fast. Very happy with the t-shirt I ordered.
Aside from my one T-shirt not looking anything like what I purchased on the website. The second T-shirt was supposed to be a Dutch Bros shirt, and instead I received a "Malt Whiskey" shirt for my 12 year old. Great, thanks! Never again
The t-shirt was ordered based on its great design. The shipping speed was very quick. The site sent updates as to the status of the product which is wonderful. The quality of the t-shirt is top notch.
I would not recommend this site to purchase graphic t-shirts. T-shirts on the expensive side and Graphics look like they've been washed many times and very dull and unappealing.
My order was prompt, accurate and just as advertised. Will order again from this company. Definitely would recommend.
The only complaint I have is the no return policy for the wrong size, but it was my mistake. I didn't consult a size chart don't even know if I saw a size charf
I am happy with quality of the shirts and love the design. I ordered the 2 blue ones for other people but ordered the green one for myself. It is much darker than what I saw on the website.
Friend sent me link. I placed my order. I received email updates on the receipt of my order, printing my shirt then the shipping. Outstanding customer service and great value. The shirt came as advertised.
Shirt is good quality design is well done shirts cut a little tight and small for the size they are.
Just what I wanted, goes with the Triumph Motorcycle that I ride. The order shipped quickly and the product is very good and well made. Will be keeping watch for more Triumph Motorcycle wear in the future.
I bought a tank that was advertised by them when i got it, the words were completely off center. Iv tried to contact them and got no response.
At first they sent me the wrong shirt but they did eventually send me the right one. At least it wasn't a total waste of 35 dollars.
Great product and fast shipping! My T-shirts were true to size! Nice heavy, high quality t-shirt. Printed design, NOT a cheap decal that will peel off! I would recommend to a friend
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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