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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 5th among Marketplace sites.
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First off, it took almost 3 weeks to get it. Secondly it was faded black and has no real bling. Very disappointing.
Product is just as it was advertised. I love it. Placing my order, making payment and checking on my order status was all very simple.
The colors were drab. The areas that were supposed to be white, were yellowish and the entire print was off center and crooked.
Horrible and the tee was not cheap.
My silk screen was a little crooked so I sent them a picture and they told me to keep the one I have and they will immediately make a new shirt no charge. Very fast response from customer service as well.
I ordered a specific shirt. I received a different shirt. So far this situation hs not been resolved.
Prompt service-comfortable material-design beautiful-can't wait to give them out as Christmas gifts!
I didn't receive the shirt I had paid for, in fact the one I got in the mail was a short sleeve and it was red. I had ordered a black long sleeve shirt, so overall I'm not satisfied with my order
Ordered 2 shirts. One for me and one for my oldest son. ViralStyle kept me advised during the entire process and the package arrived as expected. My son loves Imagine Dragons and couldn't wait to wear his new shirt. Highly recommended.
I just got the hoodie for my daughter for Christmas she will love it, it was true to size. Only down fall is the color choices for the hoodies.
The shirt I ordered arrived in a timely manner and packaged well. The shirt is of high quality, exactly as pictured and as I envisioned, and the correct size. I am very pleased with the entire transaction and would gladly order again.
It has been 1 month and I have yet to receive my merchandise. I have tried to contact someone several times and havent heard anything back.
Tried to correct order data, then tried to complain about errors, but telephone number was fake, and no reply to my complaint form.
I ordered 2 shirts was billed for 2 shirts but only got one. In the beginning I I accidently ordered the white long sleeve shirt in white I immediately reached out and told them I wanted black was told too late to change even tho there was less than 2 minutes from time I put in order and time I tried to change it. Well as of now still no long sleeve shirt.
I love this flowy tank top. Very comfortable. Only problem is I think the sizing is off. I recommend you order a size larger than normal
Unique design. Love it! Just wish the material was better quality. It's a tad scratchy, may take several washes and wearing in.
No help with customer service, need to return unwanted china fitted garment and get no response from your team!
Im a Libra wearing it, is like showing them "thats why she's like that"
Thank you
And for sure 100% I will Soon will be purchasing again.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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