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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 5th among Marketplace sites.
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Arrived on time and it was good quality. It's a Luna thing, Warm and fuzzy sweatshirt, size was appropriate.
Ordered shirts, had follow-up shipping questions that were answered quickly by customer service emails, and shirts arrived in reasonable time.
I ordered a long sleeve shirt of my favorite band and recieved a completely different shirt that was short sleeved. I emailed the site and still havent heard anything yet.
Love this, Ordered 3 black as well for my daughters. Just hope they are here in time for Halloween week.
My order was supposed to be delivered by Oct 19th here it is oct 20th and still no hoody I ordered this for my husband for his birthday and I'm very upset it still hasn't been delivered
The description in the ad said women's shirt and appeared to be a fitted baby doll shirt. It's a cheap Gildan T-shirt and the iron was not at the chest area.
Very disappointing! The shirt isn't anything like what the picture showed! No bling all white paint! I was looking forward to receiving this and I will probably never wear it!
Just fit perfectly, but if it shrinks, it won't. Good quality cotton/poly. Thick enough that it's not see-thru. Haven't washed it yet, but have my fingers x's that it will not shrink or fade.
Shirt is not womans cut, is not the quality expected, not as bright and nice as the pic, especially for 40.00. Maybe worth 10.00
I love my items & they are different & unique. Quality was good & shipping didn't take that long. I am a happy camper.
The T-shirt I ordered arrived a couple of days earlier than I was told. Yay! The fact that the campaign has to end before the creation and shipping is a little annoying, but the finished product is worth the wait, imo. The T-shirt is a good quality shirt. Not one of those thin ones you get from some companies. The print is also of good quality and appears as though it will survive several washings. Good stuff!
Shirt is a nice design, however when it is on a black shirt it is hard to see the wrighting. On it. It is like it is faded.
Ordered in Sept, printed in Oct, shipped a week later, gave me an expected delivery date that came and passed. The day of the delivery date, the USPS tracker changes and says that my package will arrive later than expected... with no delivery date, but it was supposedly in Birmingham, AL, which is an hour and a half away from me. Tracking info ceased after that. I disputed the charges with my bank and got my money back.
I received my order on 10/20/18. I ordered 2 t-shirts, with the same print on it but in different colors. One was correct, the other was something completely different (in the right color). I have reached out to support today, and am waiting for their response.
It was great. Got it when they said I would get it. I would recommend my friends and family to use it. Lots of different of variety of things to choose from. And great people. I love my design on my hoodie.
The shirt arrived promptly and was exactly what I ordered. I was pleased with the shirt. This shirt was a special edition and had all of Alabama's accomplishments.
Two thumbs up for a Company that keeps its customers informed step by step the status of their order. I totally appreciate the communications as my order progressed. P.S. I love the shirt.
I didn't receive half of my order. And the look of one of two of the shirt that I ordered looks like it's used already.
I'm not a happy customer at all. I will be call the BBB to report that half my merchandise is missing and I've made several attempts to fix, with no response from your company.
I do not like the fact that my package didn't show up yet. I'm hoping my package comes today because I'm very tired of waiting for it. Was supposed to be here on the 15th and now it's the 20th
The colors were not as vibrant as shown, but still very nice. I knew when ordering it would take awhile because the printing is done per order type.It was still not a bad wait, but don't order if you need it immediately. I would and most likely will order again.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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