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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 5th among Marketplace sites.
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I have not received the shirt that I ordered.
Why am I being asked how to rate my experience when I have not received the product?
Worst experience I've had on a website. Didn't like the hat purchased and the site refused a return. Absolutely horrible.
As soon as I completed and paid I realized I entered the wrong shipping address. I immediately e-mailed customer support to make the change and heard nothing back.
Tried contacting customer service as the package was delivered to wrong address. It was supposed to have been corrected. But still went to wrong address. No response.
My shirt was exactly what I wanted and it is great quality and sizing is true. Will order from ViralStyle again.
BUYER BEWARE! This is the worst experience I've ever had trying to get a refund. I was told that the items were customized so I can't get refunded. These shirts were in your advertisement, I did not customize them. Also the items I received were not the shirts that were advertised, therefore, I should receive my refund. Never again and I will try my best to spread the word about your company. Viralstyle is not an upstanding company! BUYER BEWARE!
Easy to order, shipping was fast (in the US), got an email as soon as it shipped and was able to track it (UPS). Package was correct.
No. Problems! I really did get the shirt in time for the game! Thank you so much! I just wish there was more of a variety. Specifically for that team! You should advertise more on facebook and reach out to all our football fans. Since it is football season! I love my shirt! Thank you.
Ordered and got it in a short time.
Good quality. A little expensive but I like the product!
I don't like you telling me how many words I have to type!
I thought I was purchasing an Adult Small but received a Child Small. Otherwise the product is as described.
I ordered a large and they usually fit me well, but this one is short in the sleeves and tight in the shoulders
Sizing is way too big, color is cheaply printed on shirt. Example of the shirt online was over emphasized. I would not order from this company again.
Although the sizing was fine. The silk screen used was either ripped or dirty and left paint marks on both my shirts.
I ordered 3 shirts... one has blurry print on it & the texture of the shirt is not good, in another shirt I ordered sz Large & received Extra Large. The third shirt I ordered is way small. Want to return them but wanted to contact them first. I sent 2 messages and nobody has contacted me back. Very upset that I even ordered from this company!
Disappointed with the quality. The second shirt I ordered was wrong size and style. Luckily it fit my daughter so I decided to keep it. For a 24 dollar t-shirt I expected better quality material and for the company to get my order right. Will not buy again from this company.
I was expecting the shirts graphics to be clean and clear but they were muddled and very pinkish orange. I will be returning. Did not even get to wear them during Halloween as I had planned
I was a bit skeptical about ordering something off an ad on fb but decided to give it a try. I received email updates throughout the process and received my order from Viralstyle quicker than I expected. The shirt and hoodie I ordered for my wife were perfect and I know she'll love them come christmas. I will not hesitate to order from Viralstyle again.
Easy to order and it came promptly! Exactly as described and pictured I bought as a Christmas present and im very sure it will be appreciated!
Love the shirt it's cute but not sure if it will fit. I ordered a medium for my mom and it looks like a child's shirt and my mom is little.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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