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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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When I received the sweatshirt I ordered, the words looked faded and some of the letters were already peeling. It just looks like very poor quality and I will never order anything from this site again.
Will order from them again they were very quick let you know when being printed let you know when it was done also let you know the day it shipped I really liked them
It seems like everything is either made to order or ordered from another place and drop shipped. They missed Xmas even after telling me they'd make it and they still haven't shipped one of my orders. It's just a horrible experience and should be an Etsy site at best
I ordered 2 products and one was right the other was wrong. Let me say what is right though first: The quality of the shirts and print on them is very good. I was super happy about this part. Here's what is a bit annoying/underwhelming: I emailed the company to let them know and was quite clear about what was wrong and they asked me to send a picture of what was wrong. Which is fine but how am I supposed to show what's wrong when its the item itself that is incorrect? (ie. Long sleeve shirt vs hooded sweatshirt.)
Purchased item as Christmas gift and it was very well received! Only downside was the the timeframe to receive the item. Otherwise, very satisfied!
Ordered this a few weeks before Christmas. Got regular notifications that it would arrive by Christmas Eve. It did not arrive until Dec. 26. But it also didn't ship until quite some time after I ordered it. Other than that, the product is fine and as I expected it.
My shirt came out better than expected. My shirt was delivered as promised. My wife loved it and told me the shirt was all me. Thank you very much for printing such an awesome shirt.
Hoodie arrived with totally inappropriate flimsy material, not as shown in their ad picture.
Emailed their customer support for help and only got a meaningless reply.
Emailed again and no further response.
This appears to be a scam company that won't stand behind their product.
Unique products for an "ok" price. Ive ordered several times and never received any type of reduced percentage offer. Thats kind of discouraging but i do like the quality and uniqueness of the products.
Site was not very user friendly! Item was a GIFT and there was no way to put in my name and the person I was sending the item to. Order was duplicated and it took 2-3 days to get this corrected.
Shirt itches, smells like print and probably will loose color on the first wash
Does not look like the one on the picture at alll
Ordered two shirts. One was fine. The other, the printing was crooked. I'm pretty disappointed with it.
I got a different print then I ordered. I have called twice during their normal working hours and I always get voicemail. I have left two messages this week, and have yet to receive a phone call back. To say the least, I am very dissatisfied with their service.
Just the standard rural experience. The delivery service says it has arrived, but that is only at the post office or local distribution point. Nothing a seller can do about this. GPS takes to the wrong location, it cannot be delivered to a PO box or takes extra time, we cannot find your home. The product looks great. You outperformed many other vendors. Thank you.
Picture shown is very vibrant. Actual print is cracked and blurry. Looks like it's been washed many times already. Not worth the pruce.
The sweat shirts were poorly printed, the images were blurry at best, I will give seller time to see and fix issued items
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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