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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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I ordereded something. Didn't get what I wanted. Messaged about it and haven't even heard back from anyone. I've sent numerous messages and not one person has bothered to communicate with me. I'm very upset I wasted so much money on a product I assumed would be lovely but am very upset with.
Loved the merchandise. Was delivered in a timely manner. My granddaughter loved it. Very good looking.
The hoodie was decent quality but the design print was faded and looked cheap. Will not purchase another hoodie from here.
The shirt smelled and is very thin. For $3o I thought the shirt was stiff. Not sure if I would use this company again.
The quality of the printing on the t-shirt wasn't fabulous- I feel like a few washes will fade things and the shirt is very rough texture. Also I was surprised the shipping would take over two weeks. But that wasn't a huge problem.
I ordered this in the beginning of December and it was advertised on the website as being delivered before Christmas. I bought it as a gift and didn't receive it until after Christmas. I also called the customer service number and left a message and no one returned my call or followed up with me. Despite the lacking customer service and inaccurate advertising, I do like the shirt.
Great item, fast delivery, great price. Will purchase again. Hard to find T-Shirts that fit great, do not shrink or fade at this price. Highly recommend purchasing from ViralSyle.
Nice shirt! Made well and fits well. Only problem I had was a very long wait to receive the shirt.
Have purchased a few things through here and have never had any issues with my orders. Good quality on products purchased.
The print was as expected, but the shirt material was less than desirable. It is a stiff, thick, and rough gildenlike the free' shirt you get when you participate in a race or event. It will take 100+ washes to make this thing comfortable. I would have gladly paid more for a soft (and wearable) shirt.
I like the fact that they tell me when my package was going to be here and show you exactly what it was going to be here
It's not as big as in the photo mines also had a stain on it the shirt was nice when it came to how thick it was but the overall quality wasn't worth it
No problem ordering what I wanted. I received my order ahead of time and very satisfied. I will order from this site again.
I ordered a t-shirt from your website on December 10th, with the intention of giving it as a Christmas gift. I emailed the customer service email several times, as well as left a voicemail and never heard back regarding the status of my order. I did not receive my order until December 24th, and it was a piece of $#*!. I'm glad I bought the person I intended this gift for another gift because when I finally received this item, I was so angry and disappointed. The logo printed on the t shirt was completely blurry and a that quality was $#*!ing terrible. I am so disappointed with this website. I paid thirty dollars for a $#*!ing piece of garbage that took over two weeks to arrive. I am beyond disappointed and angry
The picture on the shirt was poor and you could barely recognize that is was the grinch! The shirt looked nothing like the picture when I bought it! It almost looks like they ran out ink for the shirt
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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