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Vintage Tub & Bath Reviews Summary
The company demonstrates a mixed reputation, with a notable strength in product variety and competitive pricing, as many customers appreciate the extensive selection and quality of certain items. Positive feedback highlights efficient service and helpful staff, contributing to overall customer satisfaction, particularly in exchange processes. However, concerns arise regarding product quality, with instances of defective items leading to frustration, as well as dissatisfaction with shipping costs and return policies. The feedback suggests a need for improved responsiveness to customer inquiries and a reassessment of return logistics to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We bought a defective concrete sink that shattered as soon as it was turned onto its bottom on a padded surface. Concrete that is made properly does shatter that easily. They requested pictures of the pieces that we sent and they have refused to respond further.
--I order a tub -which I had to send back(nothing like I thought it would look like)- which was planning to order a different one-- the shipping they charge me was unbelievable!
PLEASE GO SOME WHERE ELSE
Great service and prices. Would definitely recommend. Lots of choices. Fast service. Helpful courteous employees.
I was very happy with the products and service. I needed to make an exchange and it was no problem at all. Very happy customer.
Clawfoot tub faucet - hard to find but they have a huge selection and adjustable so it fit perfectly. Seems good quality. We were shocked at the price but looking at others, it is comparably priced to others.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members