business logo of Vintage Brand

Vintage BrandReviews 2,361

4.4

From the business

Vintage Brand is honored to celebrate our rich American sporting culture by offering the world’s largest collection of unique vintage sports apparel and gear. All of our products are printed and designed in the U.S.A, and created from over 20,000 historic tickets, programs, decals, scorecards, game schedules, and other classic sports images.

Our products have been hand selected to have the best possible display of the artwork. Each image has been reproduced from an original work of art that is in the public domain, and digitally restored, framed, and enhanced for vibrant color and provided on a quality product that can be prized for years to come.


+7
How would you rate Vintage Brand?
grey star
grey star
grey star
grey star
grey star

Vintage Brand Reviews Summary

The company generally enjoys a positive reputation for its unique product offerings and quality, with many customers expressing satisfaction with their purchases, particularly regarding comfort and design. However, there are notable concerns regarding shipping delays, especially during peak seasons, which have led to frustration among some customers. Additionally, issues with product quality, such as defects and dissatisfaction with certain items, have been highlighted. Customer service appears to be a mixed experience, with some praising responsiveness while others report difficulties in communication and handling returns. Overall, while the brand has loyal customers, improvements in shipping and support could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

4,480 reviews
North Carolina
1 review
0 helpful votes
Follow Shaun H.
Unfollow Shaun H.
Send Message
Share Review
Report Review

Sweatshirt
January 18, 2024

Color on the sweatshirt not the same as picture on design

Date of experience: January 11, 2024
Arizona
1 review
0 helpful votes
Follow John W.
Unfollow John W.
Send Message
Share Review
Report Review

Ordered on 12/19, as of today the order has still not shipped despite saying it would in three business days.

Multiple attempts at contacting someone have gone unanswered. Avoid!

Date of experience: January 11, 2024
Arizona
1 review
0 helpful votes
Follow Lauren P.
Unfollow Lauren P.
Send Message
Share Review
Report Review

Order status
January 11, 2024

I unfortunately ordered a little late for Christmas. I will take that blame, but the response has been slow and lack luster. I have emailed a couple times about my order and would just like an update or tracking number, but I get nothing

Date of experience: January 11, 2024
Colorado
1 review
0 helpful votes
Follow Erin T.
Unfollow Erin T.
Send Message
Share Review
Report Review

Great Merchandise
January 18, 2024

Love the merchandise but terrible shipping. I did not receive my item for 3 weeks.

Date of experience: January 11, 2024
North Carolina
1 review
0 helpful votes
Follow Judith S.
Unfollow Judith S.
Send Message
Share Review
Report Review

Order was not delivered!
January 18, 2024
Updated review

Poor service because the order was not received as ordered. A a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a Big Scam!

Date of experience: January 11, 2024

Easy to use website!
December 21, 2023
Previous review

Easy to use website!

Date of experience: December 21, 2023
Michigan
1 review
0 helpful votes
Follow Cristie P.
Unfollow Cristie P.
Send Message
Share Review
Report Review

Placed my order 12/19, money taken out of my account 12/20. It is now 1/10 and I still have not received my order and zero communication after the three messages I have sent inquiring. I will never order from this company again. Terrible customer service and communication.

Date of experience: January 10, 2024
South Carolina
1 review
0 helpful votes
Follow Vanessa X.
Unfollow Vanessa X.
Send Message
Share Review
Report Review

ZERO Customer Service for Wrong Print Color
January 17, 2024

I ordered a Washington Redskins Hoodie for my son's Christmas gift which took forever to arrive. Imagine my surprise to see the pumpkin orange print color used. The team colors are burgundy and GOLD! I looked for a customer service phone number, only to discover there isn't one! I tried emailing and the chat feature, but no response. It showed up two days before Christmas so no turn around time to return and get a replacement. Makes one wonder how they get these great reviews.

Date of experience: January 10, 2024
Colorado
1 review
0 helpful votes
Follow WhatChyou T.
Unfollow WhatChyou T.
Send Message
Share Review
Report Review

I ordered a t-shirt from them on Dec 27th, 2023. As of yesterday which was January 9th, 2024 it was still being printed. Sent an email, got no response. Won't be ordering from them agai.n

Date of experience: January 10, 2024
Arkansas
1 review
0 helpful votes
Follow Jeanne P.
Unfollow Jeanne P.
Send Message
Share Review
Report Review

Poor customer service
January 16, 2024
Updated review

I ordered a shirt and hat and was told 3-5 business days. The order came in well after Christmas. Very disappointed, I would have not ordered from you.

Date of experience: January 9, 2024

...
December 12, 2023
Previous review

...

Date of experience: December 12, 2023
Kansas
1 review
0 helpful votes
Follow Ryan M.
Unfollow Ryan M.
Send Message
Share Review
Report Review

Poor print quality
January 16, 2024

The printing on the shirt was terrible. I left a message requesting a refund and several days later still have not received a response.
Order # *******

Ryan Staley

Date of experience: January 9, 2024
Illinois
1 review
1 helpful vote
Follow Marianne B.
Unfollow Marianne B.
Send Message
Share Review
Report Review

NEVER RECEIVED PRODUCT
January 16, 2024

I ordered a college sweatshirt on 12/18/23 as a Christmas gift. I still haven't received it. My order status remains "printing". I have written several emails and chat messages to which I have received a generic response stating I will receive an email and tracking number when item is shipped. Very poor customer service. I will never place another order from this company again.

Date of experience: January 9, 2024
Michigan
1 review
0 helpful votes
Follow Olivia B.
Unfollow Olivia B.
Send Message
Share Review
Report Review

Best Customer Service!
January 8, 2024

I bought a shirt for my dad for Christmas and unfortunately it fit a little snug. The company was quick to help me with my return / exchange process. The shirt is great quality and I cannot wait to get the right size in for my dad!

Great company and great products. Thanks Greg S. For your help!

Date of experience: January 8, 2024
New York
1 review
0 helpful votes
Follow Cheryl W.
Unfollow Cheryl W.
Send Message
Share Review
Report Review

Late and Poor Quality
January 15, 2024

The sweatshirts finally arrived and they are not the quality I expected. As a matter of fact, part of the paper from the transfer was still attached to the shirt. Very disappointing.

Date of experience: January 8, 2024
New York
2 reviews
0 helpful votes
Follow William T.
Unfollow William T.
Send Message
Share Review
Report Review

Beyong disappointed
January 15, 2024

Took 3 weeks, missed Christmas, poor communication and they're nothing more than ironed-on heat transfer graphics that will wear off with in a year or so if machine washed & dried normally!

Date of experience: January 8, 2024
Washington
1 review
0 helpful votes
Follow Paige K.
Unfollow Paige K.
Send Message
Share Review
Report Review

Haven't received
January 14, 2024

Haven't received. No response to email asking about order. Was told it would originally arrive 12/28 and it is now 1/07. Some communication would be great

Date of experience: January 7, 2024
Tennessee
1 review
0 helpful votes
Follow Lisa W.
Unfollow Lisa W.
Send Message
Share Review
Report Review

Ordered t-shirt for Christmas 2023. It was damaged. I reached out to Vintage Brand many times and received no response. I read all the reviews for Vintage Brand on TRUSTPILOT and that was a huge eye opener. Since then I went to BBB reviews and started looking at the reviews on Vintage Brand, Inc., and Vintage Brand LLC. I encourage you to do the same. Especially the one with the D rating. I have contacted all owners personally, as well as their company, multiple times. They do products for the NIL and that is concerning for me. I hope these athletes gave managers to handle issues for them and make sure they sign with credible companies. Hopefully someone will start replying to customer complaints when they send out damaged products, and if their customers don't receive their products.

Date of experience: January 7, 2024
Missouri
1 review
0 helpful votes
Follow Deborah L.
Unfollow Deborah L.
Send Message
Share Review
Report Review

It was good except it was a Christmas gift and arrived a week late
January 6, 2024
Updated review

I loved the product however it was hard to get ahold of anyone to find out about my order

Date of experience: January 6, 2024

Super great
December 11, 2023
Previous review

Super great

Date of experience: December 11, 2023
Kentucky
1 review
0 helpful votes
Follow Joey H.
Unfollow Joey H.
Send Message
Share Review
Report Review

Shipped so late
January 13, 2024

Thought i ordered in time for Christmas but just got yesterday in mail - product looks good

Date of experience: January 6, 2024
Illinois
1 review
0 helpful votes
Follow Patrick F.
Unfollow Patrick F.
Send Message
Share Review
Report Review

Not upfront
January 13, 2024

I ordered a gift for my brother in law on December 14. The website stated that items are printed to order in about three business days. I knew I would be cutting it close for Christmas, but I received no update about when my order would be ready, and no response from the customer service when I reached out before Christmas. In fact, at one point when I looked up my order status, it was simply gone. I ultimately had to print off a picture of the hoodie I bought him, and didn't receive the hoodie until early January (more or less out of the blue).

Date of experience: January 6, 2024
California
1 review
1 helpful vote
Follow Ty J.
Unfollow Ty J.
Send Message
Share Review
Report Review

I truly hate posting negative ratings but have not had any luck with manufacturer. Order was delayed. Missed Xmas. Box arrived empty. No response *******@vintagebrand - My guess is they manufacture and fulfill through third parties and don't have a lot vested. $ is not going to break me but would at least like the product or refund...

Date of experience: January 5, 2024