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How would you rate Vinlady?
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Canada
1 review
2 helpful votes
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Not what I ordered
August 27, 2023

I ordered a top ( first picture) and I got something totally different (second picture) not at all what I wanted

I did not get this! False Advertising!
Date of experience: August 27, 2023
Texas
1 review
10 helpful votes
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Cheap blous4
April 12, 2023

I bought a blouse that was supposed to be lace & embroidery, and lined. I got a cheap blouse, no lining, no lace and no embroidery. They wanted me to pay to send it back. Paypal got me a full refund.

Date of experience: April 12, 2023
Florida
2 reviews
2 helpful votes
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Vinlady
April 23, 2023

Bought a you for 28.99, never received my top. Good thing I did not purchase more. Then I saw another site called urisume, and this is another scam, so do not buy from that euther.

Date of experience: April 23, 2023
New Jersey
1 review
6 helpful votes
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I ordered products from the Vinlady catalogue, looked fantastic, exactly what I was looking for! Ordered capris in linen, a shirt also linen, a long overcoat cotton with fringe, dress cotton with multiple length under skirts in eyelet. Received the order 6 weeks later, it was to be in my possession in 2 weeks. Free shipping. Well finally in and not one thing was as it was shown. From material, cotton was polyester, for the coat and the dress, cut, the capris were cut like maternity pants, the dress was nothing as shown, lifeless, color all wrong, all as shown verses the product, all inferior, the coat went to the hip not the ground as shown, no fringe.
Emailed them and advised I would like what I purchased to be what was shown, they wanted pictures, I sent via email. Advised there was no return slip, or paperwork, customer service offered me 50.00 for a 187.00 order. They eventually 5 emails later offered 90.00 and to keep the clothes, each time advised me to look in to the postal service for returns. The cost to ship back with the company agreeing the order was incorrect, $75.00. Horrible experience. The catalogue is amazing, the product is not what is shown! Buyer beware. Such a pity the clothes online catalogue are so cute, no shopping no stress. It was an expensive lesson, always check return policy even when the errors are from the company.

Date of experience: April 21, 2023
New Hampshire
1 review
3 helpful votes
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I did not receive what I ordered. I will be sending back for a refund. I will never buy again from this company. Scam and I will be posting with BBB and asking the FBI to open an investigation.

Date of experience: July 8, 2023
Pennsylvania
1 review
4 helpful votes
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Didn't receive product
December 20, 2022

I ordered a shirt and I have yet to receive it the shirt I ordered was your not my boss you can't tell me what to do my dog well it looks like I will now have to contact my card company and dis[ute this item I really thought this was a honest company looks like I was wrong

Date of experience: December 20, 2022
Wisconsin
2 reviews
7 helpful votes
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Made the mistake of making a full order before looking them up online. 3 months later i HAVE NOT received my order

Date of experience: June 18, 2023
California
3 reviews
3 helpful votes
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I was so disappointed when I finally received my order. What I ordered was not even close to what I received.

Date of experience: March 30, 2023
New Mexico
1 review
1 helpful vote
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Customer service
July 8, 2023

No one has gotten back to my email to let me know how to exchange my item that didn't fit need a larger size order # is msooo*******

Date of experience: July 8, 2023
Texas
1 review
1 helpful vote
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PISS POOR…VERY DISAPPOINTED! Take my MONEY but Nothing comes.Tried contacting CUSTOMER SERVICE and couldn't NOT GET ANY RESPONSE!

Date of experience: August 1, 2023
Nevada
1 review
6 helpful votes
Follow Natahanna B.
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I ordered a beautiful dress for $80.00 and told it would be here within a month. After 6 weeks I messaged and got no response for another MONTH! Finally it showed up from an address in CHINA.I had specifically checked before I ordered to avoid China and the address came from California. I live in California, actually less than 2 hours from that address. That address? It was a gas station. Lol WOW RIGHT? So 21/2 months for delivery was asinine. I opened it and was so shocked I couldn't even speak. It was NOT LINEN, IT WAS LIKE SANDPAPER. The one I bought was solid pink with a solid gray skirt underneath and what I got was, well, a joke. It was a nightshirt. 1 piece. With a convoluted pattern of a bunch of leaves and plants and buttons on 1 side at the top. An oriental design. It made me dizzy looking at it. I was offered 25% refund AND I HAD TO PAY TO SEND IT BACK! LMAO I never sent it back since they already screwed me over enough. LET ME SAY THIS, AND I HOPE ALL READ THIS. THESE PEOPLE HAVE ABOUT 80 DIFFERENT ONLINE STORES THEY STEAL LEGIT PICS FROM LEGIT COMPANIES AND YOU GET SOMETHING LIKE I GOT. BECAUSE THE MAJORITY ARE ALL OUT OF CHINA THEY CAN JUST CHANGE THE NAME AND START OVER. AND THEY HAVE. CHECK BBB BEFORE YOU BUY ANYTHING ONLINE AND ASK FOR A PIC IN AND OUT OF THE PACKAGE. PROTECT YOURSELF FROM SCAMS AND REMEMBER, IF IT SOUNDS TO GOOD TO BE TRUE...
IT'S GOT AN ADDRESS IN CHINA.

Date of experience: November 16, 2022
France
1 review
2 helpful votes
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ARNAQUE TOTALE
August 6, 2023

Articles (7 en fait) en lin ou coton commandés! Photos présentation parfaites... et je reçois des articles bas de gamme en synthétique direct de chine... affreux et de plus, comme ils leur manquait deux articles ils ont décidés de m'envoyer deux articles au hasard non choisis bien sûr et pas à la bonne taille en plus:-) c'est vraiment et vraiment une grosse ARNAQUE! à EVITER;;;; n'achetez pas

Date of experience: August 6, 2023
Georgia
1 review
1 helpful vote
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0 start
March 16, 2023

Is there a 0 start? DO A FAVOR TO YOURSELF DO NOT BUY IN THIS STORE. I RECEIVED A TOTAL DIFFERENT BLOUSE.

Date of experience: March 16, 2023
Poland
1 review
1 helpful vote
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NIE KUPUJCIE NIC OD NICH, TO ZŁODZIEJE, TOWAR TO SZMATY, ZGŁASZAJCIE TAKIE RZECZY I WYSTAWIAJCIE WSZĘDZIE NEGATYWNE OPINIE.

Date of experience: August 18, 2023
Canada
1 review
2 helpful votes
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Tres mauvaise qualité, mauvais service, retour sans remboursement, item commandé, payé jamais reçu et ne veulent pas rembourser…

Date of experience: June 30, 2023

Overview

Vinlady has a rating of 1 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vinlady most frequently mention customer service and return address. Vinlady ranks 3953rd among Clothing sites.

service
37
value
39
shipping
39
returns
35
quality
40