Shirt material polyester but described as linen. Paper thin & fitted when described as loose. Size 2xl measured 40inches across bust and hips! Cancelled remaining outstanding items, several emails back & firth but still no refund. Absolute rubbish - do not buy anything from this site!
I ordered and paid for this item in May this year - to date I have not received it despite various excuses as to the delay - now my request for a refund is totally ignored so I therefore resign myself to the fact that I have been ripped off by this company
Elaine Glasby
I ordered and paid for 2 shirts. It took 6 weeks to come and yesterday when it did, it's NOT even close to what I ordered! I can't seem to get in touch with them either. I will never buy from them anymore! Kl
Where is my return,no slip to return when not satisfied... I've been ripped off... I paid for an item I didn't... I've got to site information; One is vinlady and the other is vinlady,which is it? No respond at either
I ordered three "lovely" dresses. I received three nightgowns with the same colors as the dresses I ordered. The customer service has made this so difficult and scam to return. They told me they could not resale my returned clothes but want me to return them despite the pictures I sent, as they asked. Below are a couple of examples what I ordered and what I received. I was finally told I could have a maximum of a $55 refund and not return the items. I would have given a minus 5 for the stars if that were an option
Horrible. Horrible. Horrible. Vinlady are crooks. If they were in the USA, they'd be prosecuted. I ordered $500.00 worth of clothes (should have read these reviews first, so shame on me) and NOT ONE ITEM I ORDERED WAS EVEN REMOTELY CLOSE TO WHAT WAS ADVERTISED. Some items looked like Magnolia Pearl T-Shirts online, but they just took a photo of the graphic and put it on the cheapest polyester gross shirt they could find. I can't believe their are companies this bad out there still in business. I only gave 1 star bc the system wouldn't let me give none.
Please do NOT order from this company. I ordered a pair of black linen pants and a short-sleeved khaki linen blouse. They sent two long-sleeved linen blouses, one bright yellow and the other blue. The order wasn't even close. I reached out in an effort to return or exchange the items. At first, I did receive a response with a request for photos of the items as well as the packing label / return address. I sent all requested info and never heard another thing. I emailed Vinlady several times since there is no customer service phone number. For what it's worth, I've already sent reports to Pinterest and the Better Business Bureau. Needless to say, I'm very tired of being ripped off!
I ordered 4 items. One was a cheap nylon printed material. Two were not like the image and one was changed for a cheap nylon t shirt. Totally taken in by the images of the clothes. Don't be fooled don't buy. Would not give one star.
The pictures on the site look like cotton and linen and embrodried clothing. What you actually receive is cheap rayon flimsy fabric that is not embrodried but printed and pitiful. I waited a month for my package to arrive and when it did I was totally disgusted with what was in it. Do NOT waste your money. There is NO cotton and NO linen just shapeless horrible shiny rayon. I wish there was a minus option on the star. They don't deserve a one star rating!This is a picture of the cotton button embrodried "haha" shirt. There are no buttons no cotton round neck printed rayon...JUST CHEAP!
I ordered three items. One was not what I ordered, the other two were supposed to be x-large and were the size of a child. I will never order from this company again. What a rip off.
I ordered 3 items, they took around 9 weeks to arrive and they were not what I ordered. Size was marked Small, but it would have wrapped me twice, and there was a pen mark on one of the blouses.
On trying to find out where I shoulld return them, several emails went back and forth, they would not give me a return address and were trying to persuade me to keep them with a little money refrund. I.e. 15$. I refused and said I didn't want to keep them. Because I was fed up with emailing, I settled for 30$ refund on an 87$ order. Never use this company, I believe it is a scam. They know the customers will want to return the rubbish they send out, but they already have your money, so you're left at their mercy.
This company is a scam! They also run another site called Ursime. DO NOT ORDER ANYTHING FROM either. The clothes I received look NOTHING like the images. It's obvious they took images from a legit store and attempted to replicate them using the cheapest fabric and labor. What they sent was actually laughable. I'm embarrassed to say that I ordered $150 worth of clothing and they offered me a $50 refund and to keep the clothes. Even if they were free I wouldn't be caught anywhere in public in these rags. They are trying to make me pay for return shipping and telling me it will take 2-3 months to process. I really wish I had googled them before purchasing. Lesson learned.
Run from this company! The pic on the left is what I purchased, the one on the right is what I received. I was really looking fwd to getting a pink linen top as pictured. What I got was a blue (polyester?) cheap thing. I did try emailing but it came back saying this wasn't a legitimate email address. I'm disappointed in myself, I usually read reviews to nauseum...I won't make that mistake again. Please do yourself a favour and scroll past this bogus company!
DO NOT BUY from Vinlady.com. What they send you is not anything like the pictures on the website and I was only offered a refund not even 20% of what I paid. Different fabric type and even different style. Junk.
I spent almost $300 on clothing. When I received my order nothing was as seen in the pictures. Sizes were not what was stated on the web site. Fabric was not what it was supposed to be. It was all polyester and descriptiond read linen / cotton blend. I was offered a refund of about 20 % of what I paid and told to keep the clothes OR I was told I could return the clothing but I must send to an address in China and it must be insured. Of course that is out of this world expensive! $200+!. After all is said and done I received a refund of about 1/2 of what I paid and told to keep the clothing. The clothing is of no use to me! It is way too small and ugly! I feel companies like Vinlady should be held responsible for false misrepresentation. I guess I have learned a very expensive mistake that I could not afford.:{
Emails come back as undeliverable, no phone number. Ordered what I though would be a beautiful pink and lace shirt, got something a 2 year old could've made with scrap materials.
Hi All,
Im requesting feedback on your experience, favorable or not.
Ive had bad experience in the past and do my research.
The poor rating could change if I order from them.
I ordered from vinlady. I changed my mind and tried to cancel my order. Well within their 24 hour cancellation policy. They will not give me a full refund. They are charging me for $#*! that they didn't even send yet. Told them I want a full refund but they are saying that I didn't cancel within their 24 hours. I DID. DO NOT ORDER FROM THESE GUYS. SCAM SCAM SCAM
Quality and items are bad (or not a all) versions of what you order. First pic is what I ordered, second is what I got, I'll never order from them again!
I did not receive anything I ordered - I received a bunch of garbage clothes that are not the right size, or style, or even remotely the same as the picture. All garbage!
Answer: I would say scam. I ordered one thing, and got sent a completely different item, which I then was not allowed to return (it's been a week or two of back and forth emails with me asking for them to send me a return address and either refund my money or send me the item I ordered, which they have not.)
Answer: You cannot reach them via their email link and they do not provide any other option for contact
Vinlady has a rating of 1 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vinlady most frequently mention customer service and return address. Vinlady ranks 3925th among Clothing sites.