business logo of VinHistoryUSA

VinHistoryUSA

Overview

VinHistoryUSA has a rating of 2.7 stars from 392 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VinHistoryUSA most frequently mention credit card, customer service and live chat. VinHistoryUSA ranks 77th among Autos sites.

service
99
value
102
shipping
53
returns
72
quality
97
This company does not typically respond to reviews

Instant Feedback

1 review
How would you rate VinHistoryUSA?
grey star
grey star
grey star
grey star
grey star
Indiana
1 review
6 helpful votes
Follow Václav P.
Unfollow Václav P.
Send Message
Share Review
Report Review

Total scam!
April 24, 2023

Report is advertised for $1 but they charged me $24.95 instead. I immediately requested a refund and 22 days later, it's still in "high priority with the billing team". Moreover, the very next day, some other unknown company charged me $4.95 for "vin test results". I immediately blocked my card. They only steal your money and process unauthorized charges. And the Report I got for my car was useless.

Date of experience: April 24, 2023
Georgia
1 review
1 helpful vote
Follow Yilin W.
Unfollow Yilin W.
Send Message
Share Review
Report Review

A scam site
November 28, 2022

I fell for the same scheme and purchased a vin history report for $1. I was immediately charged an additional 29.95 afterwards. The website does not mention enrollment in a subscription. I asked to cancel and received an email saying they had sent me the report which implies they feel the useless report is worth 30.95.

Date of experience: November 28, 2022
Arizona
2 reviews
3 helpful votes
Follow Sandy B.
Unfollow Sandy B.
Send Message
Share Review
Report Review

They advertise one report for only $1.00 then charge you an additional $24.95
They automatically start a recurring charge that they never disclose the are going to do.
Their automated phone system says they've had a system error and hangs up

Date of experience: April 27, 2023
Mississippi
1 review
2 helpful votes
Follow T J.
Unfollow T J.
Send Message
Share Review
Report Review

COMPANY IS A SCAM
August 21, 2022

They charge 1.00 but then charge you 24.95 without anything in the site saying that its a 24.95 charge. This company is a site and did not provide any information that was need. Like vehicle lien... please beware. Then on your card it's shows LookUp

Date of experience: August 21, 2022
Virginia
1 review
4 helpful votes
Follow Justin L.
Unfollow Justin L.
Send Message
Share Review
Report Review

SCAM
March 15, 2023

I was offered 1 report for $1, and told the monthly subscription would renew one month from that date. In addition to the $1, they immediately charged me $29.95 and $4.95. Their site only has some crappy automated chat, to which they don't respond. It generates an automated email to which they still don't respond. Having to dispute the charges with my bank. SCAM!

Date of experience: March 15, 2023
GB
1 review
1 helpful vote
Follow Gary P.
Unfollow Gary P.
Send Message
Share Review
Report Review

Avoid this company
June 19, 2024

Customer service is abysmal. No easy way to cancel your subscription even if you didn't want one. So far they have taken £25 from me when I only wanted to check the history of one car and I don't want to check any others. I just want them to stop taking my money and a reply from customer services to confirm my unwanted subscription is cancelled

Date of experience: June 19, 2024
Alabama
1 review
1 helpful vote
Follow Amber R.
Unfollow Amber R.
Send Message
Share Review
Report Review

TOTAL SCAM
March 7, 2023

Total scam! This company false advertises $1 dollar reports only to find out they charged me $1 twice, then $29.95. All at the same time. The report had no information about the car at all. I was able to get my refund in minutes only bc I harassed them about it. Now I'm afraid they will keep charging my card, avoid this website at ALL COSTS!

Date of experience: March 7, 2023
Tennessee
1 review
5 helpful votes
Follow Angie W.
Unfollow Angie W.
Send Message
Share Review
Report Review

I paid for a $1 vin report months ago. They keep charging me $4.95, $9.95, $14.95 & $29.95 amounts over and over. The weird thing is that it's always under a different name but always something VIN related. The last one was from Track The Vin. I had to cancel my card to get it to stop. Hopefully, my bank can investigate and get me my money back.

Date of experience: August 25, 2023
Oregon
2 reviews
3 helpful votes
Follow Deena M.
Unfollow Deena M.
Send Message
Share Review
Report Review

Total scam
June 23, 2021

1. The $1 charge showed up in my account followed by a $25 charge.
2. The "report" was useless - on a 14 year old vehicle, their ownership records only accounted for 6 years, and showed NO service records.
When I emailed them to complain about the lack of information on the report, they emailed back saying "we sent report", attaching the same useless info.
Wish I'd have checked reviews first like I normally do...
DO NOT USE THESE CROOKS!

Date of experience: June 23, 2021
Maryland
1 review
2 helpful votes
Follow David P.
Unfollow David P.
Send Message
Share Review
Report Review

Scam Site
August 1, 2024

This is a scam site. You will not get a free report. They will charge you $1 then have your payment info and charge you a $30 subscription fee a week later that they refuse to refund. Beware!

Date of experience: August 1, 2024
Massachusetts
2 reviews
3 helpful votes
Follow william w.
Unfollow william w.
Send Message
Share Review
Report Review

Scammers
August 8, 2022

This site doesn't give what they say. Then when you cancel they still charge you $24.95 after the cancellation. Then they tell you that it will take 3 to 5 business day to look up. Then 7 to 10 business days for the refund... it's all just a scam to see if they can get away with taking your money... DO NOT USE THIS SITE!

Date of experience: August 8, 2022
Washington
2 reviews
4 helpful votes
Follow A R.
Unfollow A R.
Send Message
Share Review
Report Review

Scam
January 17, 2024

I ordered the $1 report, I'm usually good at seeing add ons but somehow missed the required $29.95 subscription fee. A few days later I was charged $4.95 by revampedreports8 for no reason. I have called them 20 times and either get disconnected or sent to voicemail. The online chat people are hardly helpful. I cancelled my credit card and need to wait 10 days for a new one just so this company can't continue to charge me.

Date of experience: January 17, 2024
Texas
1 review
0 helpful votes
Follow Dara O.
Unfollow Dara O.
Send Message
Share Review
Report Review

Company engaged in fraud
December 30, 2023

Charged $1 then $29.95. I requested cancellation and refund within minutes of subscribing. My credit card was hit with additional fraudulent activities within hours. Vinhistoryusa agents not located in US and won't issue refund. Complete fraud!

Date of experience: December 30, 2023
Colorado
1 review
6 helpful votes
Follow Fub E.
Unfollow Fub E.
Send Message
Share Review
Report Review

They claim other sites charging $40 for a report are ripping you off. In the pay $1 checkout section they have a faint greyed section that says "$1 initial report $29.95 every 2 weeks" and they charge you $1 then moments later a second transaction for the $29.95. Then when you cancel they say they don't offer refunds.

Date of experience: August 30, 2023
Michigan
1 review
6 helpful votes
Follow Monica Z.
Unfollow Monica Z.
Send Message
Share Review
Report Review

Same story as 100 others, same scam. Live chat takes u in circles. Email never arrives, refund promised everytime...only to passify you, cost is $1 then charged $29. Two days later charged 4.95 for test results? I was taken hook line and sinker. My bank is never supportive. Already reported them to cfpb...for zero customer support. So no help there. Closing card to avoid more cost. Closing bank account. Angry, robbed, zero solution. Reported to fed trad comm. That is why this continues. No one reports them.

Date of experience: April 23, 2023
Arkansas
1 review
6 helpful votes
Follow Conner B.
Unfollow Conner B.
Send Message
Share Review
Report Review

The website says the look up is free. Then it will make you go thru the whole process and tell you that you owe a dollar. I paid the dollar because it's just a dollar. Then I was told that there were no results for my report. Immediately after, I realize that I was charged $25.00 for ABSOLUTELY NOTHING! I never once agreed to this, the website specifically says $1.00 per report. Then they will charge you for an entire month without your permission. 100% a scam DO NOT USE THEM

Date of experience: October 20, 2023
Virginia
1 review
1 helpful vote
Follow Trudy G.
Unfollow Trudy G.
Send Message
Share Review
Report Review

Don't waste your time
July 29, 2024

This company is extremely difficult to work with and the website appears to be set up to trick customers. Originally the name appears as VINhistoryUSA, everything else comes as CarInfoStory. Nothing functioned correctly on the site except taking your money. I received a text saying the report is ready with a link and nothing happened. There was an option to download which appeared to be free and as soon as you click on it a message appears for 2 seconds showing another $1 charge. I am busy caretaking of my daughter and granddaughter who both have disabilities but as soon as I saw I was being charged for the the subscription I called to request a refund and the recording states no one is available to take your call after being on hold for a bit. PayPal recommends emailing the company and I did only to receive an email replying to call to request a refund! Again, cannot get a live person and same message 2 more times no one is available! I did not want to automatically press to cancel the subscription because I want a full refund as I did not receive a report and the link did not work. I finally pressed 1 and cancelled. Worst experience ever.

Date of experience: July 29, 2024
Colorado
1 review
0 helpful votes
Follow Erick D.
Unfollow Erick D.
Send Message
Share Review
Report Review

Got the information I needed!
April 7, 2024

I got all the information I needed with a one dollar report. Was skeptical about these kind of sites but the risk was definitely worth the reward! I will use this site again if needed later on. Also multiple ways of getting the report.

Date of experience: March 28, 2024
New Jersey
1 review
1 helpful vote
Follow Seun B.
Unfollow Seun B.
Send Message
Share Review
Report Review

A complete fraud!
September 26, 2022

They would continue to charge your account various amounts until you block your card. Apparently from they have changed their name to 'searchresult prospect US'. That's the merchant showing on my credit card statement. They are a complete fraud! Please avoid by all means.

Date of experience: September 26, 2022
Utah
1 review
2 helpful votes
Follow Brad T.
Unfollow Brad T.
Send Message
Share Review
Report Review

I paid for one report at $1. The next day I was charged 29.95. I immediately called in to complain and get reimbursement and stop my subscription that I didn't know that I had signed up for. 30 days later the process repeated. I had to change my debit card to stop this from happening again. Please save your money and don't be fooled!

Date of experience: April 7, 2023