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VinHistoryUSA

Overview

VinHistoryUSA has a rating of 2.7 stars from 392 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VinHistoryUSA most frequently mention credit card, customer service and live chat. VinHistoryUSA ranks 77th among Autos sites.

service
99
value
102
shipping
53
returns
72
quality
97
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1 review
How would you rate VinHistoryUSA?
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Ohio
1 review
1 helpful vote
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Scam!
September 25, 2023

I used this website to get a vin history of a car I was going to buy, website said $1 but I was charged $1 plus $29.95 and $4.95, then 2 days later I had over $1300 in charges for other websites and other fraudulent charges. I had to cancel my bank card and dispute the charges. Please do not use this site!

Date of experience: September 25, 2023
Georgia
1 review
0 helpful votes
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Review of VinHistoryUSA
May 9, 2024

Good one. The informations were helpful in VinHistoryUSA. Contacted the support for the refund of subscription after the trial period ends, waiting for their response. So far during chat, they have been communicative.

Date of experience: May 9, 2024
California
1 review
0 helpful votes
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This is a scam. Original offer looked like $1 for a single report. Nope they charged me $29.95/month for a year. Disguised their name in the credit card statement so you can't find it and cancel. Dispute the charge by phone when you press one it sends a text that it's immediately canceled. They had at least 4 charges going and this service cost me almost $1000 in a year. Also showed up as tracktheGene. Did receive the original report then they only allow monthly service not the single report they advertised. Don't use this service! Negative stars if that was an option.

Date of experience: January 2, 2024
Colorado
1 review
3 helpful votes
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Another scam
July 22, 2023

I fell for the same scam as others... advertised as $1 vin report, but I was immediately charged the $1 plus $29.95, AND I couldn't even download the PDF or print my VIN report. Fortunately, I used a credit card who's fraud department caught it right away, declined the added charge, and is replacing the card so that this scam site can't continue stealing from me. Thank you, BoA!

Date of experience: July 22, 2023
New York
1 review
2 helpful votes
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This website needs to be shut down somehow it really is nothing but a scam I wish I had seen the negative reviews before I used it because like everyone else I got ripped off charged me $26 on top of the additional dollar for a subscription and it's using a different company than all the others listed so obviously they keep switching up I really wish it could be taken off of Google and every other search platform. I really wish they could somehow be shut down so they don't steal from anyone else.

Date of experience: April 23, 2023
Iowa
1 review
1 helpful vote
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Very poor service
April 16, 2023

I used this site 3 weeks ago, typed in my vin# payed the fee and said my vin wasn't right which it was, bc I used it on another site just fine after, so I messaged for a refund that day, I was told 7-10 business days, still nothing, messaged again told it was being sent to a different team and still nothing, then I get a charge on my account again today from the same company for another 29.95, I do not advise using this site as they are crooks and do not stand behind what they say.

Date of experience: April 16, 2023
New Jersey
1 review
1 helpful vote
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Scam website. Don't use
March 23, 2023

They say the vehicle report is $1 but charge you $29. The phone # is disconnected and no one in live chat talks to you. I called my bank to stop the charge and get a new card because the websites paywall is unsecured.

Date of experience: March 23, 2023
Washington
1 review
1 helpful vote
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DECEPTIVE ADVERT. FRAUDSTERS!
February 3, 2023

They advertise $1 and once you pay the $1, they deduct $29.95.
They did this to me on 4th January, on 29th, they tried again to take another 29.95, then again on 29th and today 3rd February 2023.
They keep using different account names and when I contacted the two separate customer agents through the live chat, they just keep pasting generic answers that never addressed the situation. They asked for my last 6 digits and email.

Nobody should use this service

Date of experience: February 3, 2023
Washington
1 review
0 helpful votes
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Asked for a 1$ and charged me 29.95
March 11, 2024

I asked to not sign up for a subscription as I was only getting the records for my current vehicle and no others yet I was still charged the subscription fee. I have yet to get a response from customer service or my refund.

Date of experience: March 11, 2024
Washington
1 review
0 helpful votes
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Easy & Quick!
March 8, 2024

I needed to know more about my car that I just got roped into and someone told me about this website! It was super easy and straightforward on what to do and I had my detailed information of the car in no time! Just wish it gave more details on what it requires

Date of experience: March 8, 2024
Czechia
1 review
0 helpful votes
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This company not provide service which presented in website and after you provide card details try some person or company withdraw not 1$ but 29.95 $ without any reason for payment. This is fraud company for collect card details!

Date of experience: January 8, 2024
Illinois
1 review
0 helpful votes
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Charged without knowledge
April 8, 2024

I wasn't even aware I had signed up for a "7 day trial" as I didn't receive any email confirmation or communication about it. Now my card has been hit with a 30 dollar renewal fee, and no reminder was sent to me via email regarding cancelation. This feels like a scam! And I would like to receive a refund immediately

VinHistoryUSA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Tennessee
1 review
1 helpful vote
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Ripped off
June 11, 2024

I recently used VINHISTORY USA... paid 1$ and the VIN report had little to know info... I was then charged three times at 1$ and then an additional charge for 30.25 $... I called and was informed I had downloaded a PDF at 1$ ( which I did not do) and + paid 1 $ for the report... when I said what about the 3rd charge at 1$... no response... and I was informed that the 30.25 $ was a subscription fee ( not disclosed when I singed up)... they refunded 29.25$... a few $$ loss isnt much... but its the principle... for my own mental health Im not going to waste another second over this, Ill just never use them again...

Date of experience: June 11, 2024
California
1 review
0 helpful votes
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Money grab and dishonest approach
April 21, 2024

Terrible and they will charge your account and make it impossible to cancel without calling directly. They make it easy to start but not easy to stop. I was not able to pull records even with a valid bin showing prior to paying.

Date of experience: April 21, 2024
Florida
1 review
1 helpful vote
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HORRIBLE CUSTOMER SERVICE
December 11, 2020

I used this service once and for the past 5 months the company has been billing me for services not rendered. I have called and asked them to remove me from their database, asked for a refund, asked to be completely removed from any services or databases I was listed in and they will not remove me from the list. Every 1 to 2 weeks I receive a charge on my bankcard which I have to call/email them to remove and credit back.
If you use this company plan on having a battle on your hands and be prepared to fight with them for at least the next 6 months to get your money back.

Date of experience: December 10, 2020
California
1 review
0 helpful votes
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Accurate information.
April 26, 2024

This is my first time use Vin history USA. Overall the report very informative and not expensive just $1 fee to get the information that you need about your used car. I think this is very good deal. The also offer $1 for PDF file. Overall I very satisfied with Vin History USA

Date of experience: April 26, 2024
Georgia
1 review
10 helpful votes
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A bunch of losers that randomly charge your card MONTHS after you've canceled something you didn't even sign up for in the first place; even if you've never returned to that skanky website again. It is a total scam, a lie, robbery, rude, annoying, they should be in jail.

Date of experience: August 2, 2023
Colorado
1 review
1 helpful vote
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SCAM
May 10, 2023

Report has no information beyond recalls (which can be found for free) & the make and model of vehicle, which is of course. Free.

They advertise $1 report, then charge$29.95. Their phone number if you press 1, fails and hangsup. Hit 2 their voicemail is full and disconnects you.

100% absolute scam.

Date of experience: May 10, 2023
New Jersey
1 review
0 helpful votes
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Experience
March 9, 2024

VinHistory was super useful to check out my first car before i bought it! It gave me clear information on the issues and issues it didn't have. I'm super glad i used them and it worked great, my new car is perfect. Highly recommend!

Date of experience: March 9, 2024
Washington
1 review
0 helpful votes
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Scam
December 12, 2022

They did provide a vehicle history report but also have continued to charge me under various names...vintracker, findyourvin, etc. They do not list a telephone number but I did go through the chat and cancel everything but yet, still seeing charges. To the point where ice had to cancel my card and get a new one.

Date of experience: December 12, 2022