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VinHistoryUSA

Overview

VinHistoryUSA has a rating of 2.7 stars from 392 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VinHistoryUSA most frequently mention credit card, customer service and live chat. VinHistoryUSA ranks 77th among Autos sites.

service
99
value
102
shipping
53
returns
72
quality
97
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1 review
How would you rate VinHistoryUSA?
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South Carolina
1 review
0 helpful votes
Follow David T.
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Just what we needed.
June 8, 2024

My son and I recently considered purchasing a used car for him to drive to work. We ran across an older car with lower mileage that was listed at a good price. I used VinHistoryUSA to look up the car's VIN number. The $1 report told me what I needed to know, including the car's ownership and major repair history and the fact that it had not been in an accident. I have used other far more expensive services in the past and felt the information provided by this report was comparable.

Date of experience: June 8, 2024
Massachusetts
1 review
0 helpful votes
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Just what I needed!
April 6, 2024

I bought a car used with not many details on its history. After getting a report from VinHistory, I felt more confident about the state of my vehicle, knowing what has been maintained and updated.
Easy to understand reports, and terms and definitions for those less acquainted. Would recommend, you can't beat $1.

Date of experience: March 27, 2024
Canada
1 review
0 helpful votes
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Great
June 3, 2024

Nice and quick. However, the benefits of the visual content ultimately trump the downsides, as it creates a cohesive and visually stimulating experience that keeps the user scrolling. Also, users who want to promote long-form or written content can easily share portions of it with links to their website or other work, if they so choose

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
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Got the information I needed!
April 7, 2024

I got all the information I needed with a one dollar report. Was skeptical about these kind of sites but the risk was definitely worth the reward! I will use this site again if needed later on. Also multiple ways of getting the report.

Date of experience: March 28, 2024
Canada
1 review
0 helpful votes
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Best experience ever
April 26, 2024

I would highly recommend this website to each and every person that is selling or buying a vehicle.
You get all info of the vehicle for just $1 USD. I am so happy I came across this website. I am going to save this web to my Home Screen and have already forwarded my experiences to friends and family.
Keep up the good work and you help to the community.

Date of experience: April 26, 2024
Florida
1 review
0 helpful votes
Follow Kristine B.
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VIN check
June 10, 2024

My son is purchasing a used car and this service has been great because we can check the Vin number and it lets us know all of the issues with the car. If there have been any accidents if the maintenance has been maintained. It's truly saved us quite a bit of money.

Date of experience: June 10, 2024
Canada
1 review
5 helpful votes
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They are HORRIBLE
November 2, 2022

After being tagged with the ridiculously sneaky $29.95 (US) subscription fee per month, I realized something was completely off. After asking THREE times to cancel it, each of which time I was assured it would be, I finally had to lock my entire credit card and file an inquiry with my bank. Every time through their company Live chat I asked what was going on, and if there was any further information I could provide to help with the refund. They would brush it off and say that they'd "elevated" the ticket to the highest priority, and then offer nothing in follow up.

I'm so sick of this. We'd looked into it after seeing some $#*! jacking off in front of a childrens playground, and they offered none of the information they promised.
I hope they get unearthed for the sketchy company they are.

Date of experience: November 2, 2022
Florida
1 review
7 helpful votes
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Complete scam
July 30, 2023

These people are pure scum, without suspecting any harm, walked through that 1$report to get charged 29.95 after that, i first foolishly authorized the 1$ transaction which allowed them to charge me the 29

Date of experience: July 30, 2023
Maryland
1 review
7 helpful votes
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$1 scam
January 11, 2023

They say its only $1 and then $29 when subscription starts. As soon as you purchase $1 report they try to charge a $29 subscription right away. Thankfully I used a burner card and it declined it so it did not get through. It doesn't even show you all information, you have to pay more to unlock everything else. And it shows pictures of the same make and model car from google images, not your actual car.

Date of experience: January 11, 2023
Ohio
1 review
2 helpful votes
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Beware! Scammers!
February 7, 2023

These people are total pieces of work. They pull the bait and switch. They tell you it's going to be a dollar for the report and then after you purchase it it purchases it for a dollar and then 5 seconds later your credit card gets another transaction for $29.95 that they hope you don't notice and they cover their asses by putting a instant refund hotline automated call on their website. If you notice you get your money back. If somebody like my grandma got on this site she would be charged $29.95 every 2 weeks for the rest of her life.

Date of experience: February 7, 2023
New York
1 review
1 helpful vote
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What a waste.
May 31, 2024

This was referred to me via a google search for Carfax. This $1 search, which turns out to be a $30 trial, which isn't clear until after, came up with literally no information about the vehicle other than what I had already gave them.

Date of experience: May 31, 2024
Wisconsin
1 review
2 helpful votes
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Complete Scam
January 29, 2024

They charge your account three times (photo attached). One for $29.95. One for $1. Another one for $1. They immediately sent a text and email claiming to be from my bank flagging the transactions as fraud. The email clearly didn't come from my bank (photo attached). Neither did the texts (photos attached). When I called the number in the text, it was some guy speaking with an Asian accent, which is what tipped me off that it was a scam. To be safe, I transfered all of my money to a different account and will now have to change my credit card numbers.

Date of experience: January 29, 2024
Tennessee
1 review
0 helpful votes
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Scam
July 8, 2023

Information is minimal, and they immediately charge you 29.95 for a membership service. This 29.95 is not mentioned on the website, just the 1.00 single carfax review. Should have checked out these reviews before using. STAY AWAY

Date of experience: July 8, 2023
Florida
1 review
12 helpful votes
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Bait and switch
May 13, 2023

Read site about $1 vin report. Ordered one (1) report that didn't tell me much more than the free vin reports. Was charged $1.00. THEN was charged $29.95. Contacted customer service through Live Chat, was told I had signed up for "biweekly service". I said I did NOT. No credit received, NEVER went to their website again, and today I received a NEW charge for $4.95. Asked about that today. Received the same canned response about "we don't offer one-off reports". Told I will receive a refund if my "account is eligible". (?) Scam site! AVOID!

+2
Date of experience: May 13, 2023
California
1 review
9 helpful votes
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Total scam
August 13, 2022

This company is a total scam. Here's why.
1. False advertising. They advertise one report for only $1.00 then charge you an additional $24.95
2. They advertise immediate refund no questions asked.
3. Their phone number is DISCONNECTED.
4. There is no live person to talk to.
5. The charge shows up on your card as being from TRACKTHEGENE.COM. A different website.

Everyone employed at this company is a crook.

Date of experience: August 13, 2022
California
1 review
7 helpful votes
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Yo I paid for one vin report that didn't even have much information on it and went on about my life. 5 months later I realized this fraudulent company has been charging me under all kinda different names so I couldn't figure out who they were for a subscription I didn't ask for. On top of that they never sent me one email confirming my purchase or membership so there was no record of any transaction history for me to reference. 100% scam they say they have a refund policy yet refuse to refund the money they stole from me.

Date of experience: April 22, 2023
Pennsylvania
1 review
4 helpful votes
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First the site listed my vehicle as a different model even with license plate and vin. No records for 1 1/2 years when my vehicle is routinely maintained. Offer is to "hit this $1.00 to print report". Now the bank has a dispute because the charges are 4.95 and 29.95. Completely random and chat rep states I signed up for subscription. NOPE!

Date of experience: November 10, 2022
Utah
1 review
2 helpful votes
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They say they will charge you $1 then claim you signed up for their ongoing reports. If so, it is very hidden somewhere in the process. So far I have four charges from two different companies. Now have the hassle of fixing it with my credit card, etc.

Date of experience: September 6, 2023
Oregon
1 review
0 helpful votes
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Not what I was expecting
June 8, 2024

Overall the process to get information on the vehicle I was looking for was simple. It was a little slow moving but that could of been my internet or processing the information on the car itself.

I was expecting more information like in regard to maintenance history like with carfax but for the trial price it's not bad. I know it will help many people over all especially in a world where cars are stolen and we might need to do a quick check to see one way or another.

Date of experience: June 8, 2024
Oklahoma
1 review
0 helpful votes
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Everything is a complete scam with this website and now I have to order a new debit card and I have about 5 bills auto drafted off this debit number. There has to be some kind of laws against this or at least google should do something about sites like this doing this to people!

Date of experience: February 9, 2024