website thubmnail of Vevor.uk

Vevor.uk

How would you rate Vevor.uk?
grey star
grey star
grey star
grey star
grey star
France
1 review
0 helpful votes
Follow Donald W.
Unfollow Donald W.
Send Message
Share Review
Report Review

Good Product
November 20, 2021

Have not tested it yet but product looks good and was well packaged. It arrived on time as expected. In fact I just ordered another one. Thank you.

Date of experience: November 20, 2021
New York
1 review
0 helpful votes
Follow Gregory J.
Unfollow Gregory J.
Send Message
Share Review
Report Review

Awesome
November 29, 2021

Helped me to change address because of my own mistake, really helped a lot. Everything is good. Will buy again.

Date of experience: November 28, 2021
GB
1 review
0 helpful votes
Follow Alice S. H.
Unfollow Alice S. H.
Send Message
Share Review
Report Review

Practical food dicer
March 17, 2022

Very practical dicing machine, we use it every day in our restaurant to cut fruit, it is so convenient.

Date of experience: March 17, 2022
GB
1 review
0 helpful votes
Follow Alex G.
Unfollow Alex G.
Send Message
Share Review
Report Review

Good replacement for the money, two wire set up on trigger, got it figured out easily, original was one wire trigger works great!

Date of experience: May 10, 2022
New York
1 review
0 helpful votes
Follow Raiden J.
Unfollow Raiden J.
Send Message
Share Review
Report Review

Great communication!
November 29, 2021

Seller double checked to ensure part would work for me, great communication! But just I wait for a bit longer for my package.

Date of experience: November 29, 2021
Texas
1 review
0 helpful votes
Follow Charles A.
Unfollow Charles A.
Send Message
Share Review
Report Review

Great product,
November 20, 2021

Great product, as described. But a bit late postage. I hope my next order can arrive faster. I will order again soon.

Date of experience: November 20, 2021
GB
2 reviews
3 helpful votes
Follow George O.
Unfollow George O.
Send Message
Share Review
Report Review

Appaling don't use
April 16, 2022

I bought two pizza ovens from them. They didn't achieve the right temperature and the heat only lasted long enough to cook one pizza badly. They have refused to refund my money or to supply a returns label and an address. Their customer support is insulting. I have lost £320.

Date of experience: April 16, 2022
SHUN S. Vevor.uk Rep
over a year old

Hello George J,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly send email to support@vevor.co.uk with your issues?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

GB
1 review
0 helpful votes
Follow maja n.
Unfollow maja n.
Send Message
Share Review
Report Review

Read my first review to which VEVOR replied. They provided a support email address which does not exists.

TLDR - They sent me a faulty Handrail Balustrade Stair Staircase Rail Stainless Steel Outdoor item.
I have had multiple email exchanges with an agent called Ali (likely to be a bot) and each time I asked how to return the faulty item and get my money back.

Each time they offered me a compensation to keep the item. They started with £7.5 then when I rejected they increased to £23.5 then they increased to £47. I rejected it and each time I ask for a refund they just reply with this same message about partial refund of £47 which is I believe is the max they want to go for. Clearly they do not do refund no matter what you say.

The item cost was £78.
If I get this refund of £47 which is still to be seen, I will be at loss £31 plus my lost time and piece as this has been extremely frustrating experience and frankly I never dealt with this level of nonsense.

Date of experience: August 24, 2023
SHUN S. Vevor.uk Rep
over a year old

Hello maja,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly send email to support@vevor.co.uk with your issues?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

GB
2 reviews
2 helpful votes
Follow Michael C.
Unfollow Michael C.
Send Message
Share Review
Report Review

Purchased VEVOR Air Siren Air Raid Horn 140db Loud Industrial Siren Motor Driven Tornado Siren Horn Electric Airraid Siren Heavy-Duty Air Siren Horn MS-490 Air 26/10/2022 from their Amazon site.
Broke January 2023.
Raised a ticket 24/01/2023.
Despite repeated attempts to contact and resolve their customer service team were no help. Eventually resorted to reporting the service levels to Amazon.
Completely useless.

I was contacted by a representative asking me to send an email to *******@vevor.co.uk detailing my issue - email address doesn't exist - absolutely pathetic

Date of experience: February 8, 2023
SHUN S. Vevor.uk Rep
over a year old

Hello Michael C,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly send email to support@vevor.co.uk with your issues?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

GB
1 review
1 helpful vote
Follow Saeed Anwar R.
Unfollow Saeed Anwar R.
Send Message
Share Review
Report Review

Cup selling machine
September 8, 2022

I bought this machine £355.00 arrived broken after I contact them about it they says open the back and I send video they emailed me says aww some part is missing we will send you after a month I send them email what happened with my machine part they says we can't do anything only we give you back £70 so they send broken machine £355.00 and they send that Chinese rubbish and broken they don't exchange and never refund in all product you buy with this company. Trading standard should closedown this scummier I am going to report to trading standard all machine they send as soon they receive money after if they send anything in the box no Refund and no exchange. In uk all company they selling products they have refund and exchange this first company I saw never exchange and refund so avoid any machine you buying from this company if you want west time and money buy things from them. The first I received the machine never worked now they don't exchange and never Refund it's now more than a month time I keep email them and calling them the landline is completely not working

Loading...
+1
Date of experience: September 8, 2022
SHUN S. Vevor.uk Rep
over a year old

Hello Saeed Anwar R,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly send email to support@vevor.co.uk with your issues?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

GB
1 review
0 helpful votes
Follow David L.
Unfollow David L.
Send Message
Share Review
Report Review

Damaged goods
September 12, 2023

The table is not well made and came damaged, but as we needed for an event had no time to send back. Not well made unfortunately.
Would not but from this company again.

Date of experience: September 12, 2023
SHUN S. Vevor.uk Rep
over a year old

Hello David,

Hope you are well. We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have got this looked into for you already.
And we have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

GB
1 review
4 helpful votes
Follow Alan B.
Unfollow Alan B.
Send Message
Share Review
Report Review

After weeks of trying to contact this company, they are refusing to pay back £850.00 for a dog bath that hasn't been shipped. They are a bogus company and will not reply once you pay.

Date of experience: March 4, 2022
SHUN S. Vevor.uk Rep
over a year old

Hello Alan B,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly send email to support@vevor.co.uk with your issues?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

GB
1 review
0 helpful votes
Follow Amee F. J.
Unfollow Amee F. J.
Send Message
Share Review
Report Review

In good shape
February 16, 2022

Just arrived and in good shape, and the instruction manual is written well, easy to understand. It is helpful when I install the machine. Thank You!

Date of experience: February 15, 2022
Georgia
1 review
0 helpful votes
Follow merry m.
Unfollow merry m.
Send Message
Share Review
Report Review

Excellent at the price
September 16, 2022

This is easy to set up, does fine on 110.220 is way better. Excellent at the price. It is trustworthy product, good function and lovely price.

Date of experience: September 16, 2022
SHUN S. Vevor.uk Rep
over a year old

Hello merry,

Many thanks for your support!
We'll try our best to provide you better products and service.

Have a great day!
Vevor Team

GB
1 review
0 helpful votes
Follow Michael R.
Unfollow Michael R.
Send Message
Share Review
Report Review

Strong legs
March 7, 2024

Very fast in receiving my items,just the right height for the job I was doing

Date of experience: March 7, 2024
GB
1 review
0 helpful votes
Follow Richard A.
Unfollow Richard A.
Send Message
Share Review
Report Review

Great quality. Crazy price
July 10, 2024

Very high quality golf net for about one fifth of the price of similar.

Date of experience: July 10, 2024
Florida
1 review
0 helpful votes
Follow Timothy L.
Unfollow Timothy L.
Send Message
Share Review
Report Review

Very good to purchase
November 22, 2021

Very good to purchase from. Returning item due to it not being the problem. Would buy from again. Thanks

Date of experience: November 22, 2021
Michigan
1 review
0 helpful votes
Follow Joey F.
Unfollow Joey F.
Send Message
Share Review
Report Review

I want to say is the shipping. It really took a long time. I will buy again when you make the shipping quick.

Date of experience: November 21, 2021
SHUN S. Vevor.uk Rep
over a year old

Hello Joey F,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly send email to support@vevor.co.uk with your issues?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

GB
1 review
0 helpful votes
Follow Andrea T.
Unfollow Andrea T.
Send Message
Share Review
Report Review

Excellent product
August 8, 2024

Very pleased with the adjustable step. Great quality and excellent price.

Date of experience: August 8, 2024
GB
1 review
0 helpful votes
Follow Clive B.
Unfollow Clive B.
Send Message
Share Review
Report Review

Small fences
August 8, 2024

Easy site, quick delivery. Very pleased with the product.

Date of experience: August 8, 2024

Overview

Vevor.uk has a rating of 4.6 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vevor.uk most frequently mention and good quality. Vevor.uk ranks 26th among Outdoor Equipment sites.

service
12
value
12
shipping
12
returns
10
quality
12
+2