Have not tested it yet but product looks good and was well packaged. It arrived on time as expected. In fact I just ordered another one. Thank you.
Helped me to change address because of my own mistake, really helped a lot. Everything is good. Will buy again.
Very practical dicing machine, we use it every day in our restaurant to cut fruit, it is so convenient.
Good replacement for the money, two wire set up on trigger, got it figured out easily, original was one wire trigger works great!
Seller double checked to ensure part would work for me, great communication! But just I wait for a bit longer for my package.
Great product, as described. But a bit late postage. I hope my next order can arrive faster. I will order again soon.
I bought two pizza ovens from them. They didn't achieve the right temperature and the heat only lasted long enough to cook one pizza badly. They have refused to refund my money or to supply a returns label and an address. Their customer support is insulting. I have lost £320.
Read my first review to which VEVOR replied. They provided a support email address which does not exists.
TLDR - They sent me a faulty Handrail Balustrade Stair Staircase Rail Stainless Steel Outdoor item.
I have had multiple email exchanges with an agent called Ali (likely to be a bot) and each time I asked how to return the faulty item and get my money back.
Each time they offered me a compensation to keep the item. They started with £7.5 then when I rejected they increased to £23.5 then they increased to £47. I rejected it and each time I ask for a refund they just reply with this same message about partial refund of £47 which is I believe is the max they want to go for. Clearly they do not do refund no matter what you say.
The item cost was £78.
If I get this refund of £47 which is still to be seen, I will be at loss £31 plus my lost time and piece as this has been extremely frustrating experience and frankly I never dealt with this level of nonsense.
Hello maja,
We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly send email to support@vevor.co.uk with your issues?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.
Best regards,
Vevor Team
Purchased VEVOR Air Siren Air Raid Horn 140db Loud Industrial Siren Motor Driven Tornado Siren Horn Electric Airraid Siren Heavy-Duty Air Siren Horn MS-490 Air 26/10/2022 from their Amazon site.
Broke January 2023.
Raised a ticket 24/01/2023.
Despite repeated attempts to contact and resolve their customer service team were no help. Eventually resorted to reporting the service levels to Amazon.
Completely useless.
I was contacted by a representative asking me to send an email to *******@vevor.co.uk detailing my issue - email address doesn't exist - absolutely pathetic
Hello Michael C,
We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly send email to support@vevor.co.uk with your issues?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.
Best regards,
Vevor Team
I bought this machine £355.00 arrived broken after I contact them about it they says open the back and I send video they emailed me says aww some part is missing we will send you after a month I send them email what happened with my machine part they says we can't do anything only we give you back £70 so they send broken machine £355.00 and they send that Chinese rubbish and broken they don't exchange and never refund in all product you buy with this company. Trading standard should closedown this scummier I am going to report to trading standard all machine they send as soon they receive money after if they send anything in the box no Refund and no exchange. In uk all company they selling products they have refund and exchange this first company I saw never exchange and refund so avoid any machine you buying from this company if you want west time and money buy things from them. The first I received the machine never worked now they don't exchange and never Refund it's now more than a month time I keep email them and calling them the landline is completely not working
Hello Saeed Anwar R,
We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly send email to support@vevor.co.uk with your issues?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.
Best regards,
Vevor Team
The table is not well made and came damaged, but as we needed for an event had no time to send back. Not well made unfortunately.
Would not but from this company again.
Hello David,
Hope you are well. We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have got this looked into for you already.
And we have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.
Have a great day.
Vevor Team
After weeks of trying to contact this company, they are refusing to pay back £850.00 for a dog bath that hasn't been shipped. They are a bogus company and will not reply once you pay.
Hello Alan B,
We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly send email to support@vevor.co.uk with your issues?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.
Best regards,
Vevor Team
Just arrived and in good shape, and the instruction manual is written well, easy to understand. It is helpful when I install the machine. Thank You!
This is easy to set up, does fine on 110.220 is way better. Excellent at the price. It is trustworthy product, good function and lovely price.
Hello merry,
Many thanks for your support!
We'll try our best to provide you better products and service.
Have a great day!
Vevor Team
Very fast in receiving my items,just the right height for the job I was doing
Very high quality golf net for about one fifth of the price of similar.
Very good to purchase from. Returning item due to it not being the problem. Would buy from again. Thanks
I want to say is the shipping. It really took a long time. I will buy again when you make the shipping quick.
Hello Joey F,
We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly send email to support@vevor.co.uk with your issues?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.
Best regards,
Vevor Team
Very pleased with the adjustable step. Great quality and excellent price.
Easy site, quick delivery. Very pleased with the product.
Vevor.uk has a rating of 4.6 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vevor.uk most frequently mention and good quality. Vevor.uk ranks 26th among Outdoor Equipment sites.
Hello George J,
We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly send email to support@vevor.co.uk with your issues?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.
Best regards,
Vevor Team