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Veritas Global Protection
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Veritas Global Protection

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Arizona
1 review
8 helpful votes
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This company is a sham
October 2, 2023

I paid Auto Nation $4,400 for the deluxe package and when my waterpump went out. Veritas refused to cover the warranty. They called the shop employee and mechanic liars and claimed that it wasn't the waterpump leaking coolant from the front of the engine behind the bell housing. Don't buy a warranty from these people. They will not honor your contract

Date of experience: October 2, 2023
Pakistan
1 review
0 helpful votes
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I enjoyed you representative, He was excellent in explaining how this service would be a benefit to my wellbeing. I do not have support near me just in case an emerency happen. I feel good have this service.

Date of experience: November 2, 2023
Washington
1 review
4 helpful votes
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I decided to get a vehicle protection plan from them when my vehicle started to get older. Recently my vehicle broke down, I am so happy that I was able to get it repaired with the help of the plan I was paying for. When I called them, they were very helpful and understanding of my situation. I was able to get my vehicle into a repair shop and back on the streets quickly. I am very appreciative of the help they provided.

Date of experience: December 24, 2022
Kentucky
1 review
0 helpful votes
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Amazing customer service
October 29, 2023

When I phoned these guys, they were persuasive, and the person who was selling me the security plan put me at ease. I am really happy with the insurance plan that I purchased. My car protection plan is provided by Veritas Global Protection, and I couldn't be happier about that decision.

Date of experience: October 27, 2023
Cambodia
1 review
2 helpful votes
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Easy to work with
February 22, 2023

I've owned my car for two years now. I bought it new and it was in great shape but you can't be too careful when you buy a car and I have my kids to think about as well. Two weeks ago I had reason to use my plan and things went great. The cost was covered and my mechanic had a real easy time with them as well. He's a bit of a fusser so for him not to complain much meant there was nothing to complain about. I had a really easy and clear cut experience.

Date of experience: February 22, 2023
Virginia
1 review
8 helpful votes
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I helped my son purchase a used car in Nov 2022. The carfax had minimal issues on it, but i made sure he got a warranty. Veritas which is what the dealership provided. My son purchased Veritas's (Powertrain Enhanced) plan. Fast forward one month after purchase the dang car broke down. The repair shop consulted the Veritas to give their estimates to include parts and labor THEY, Veritas denied mostly everything and my son ended up paying for the car repairs. The car broke down again the beginning of June 2023 the car repair contacted Veristas and they gave both my son and the repair shop the run around and eventually stated the work/parts are not covered. Well this time he cannot pay for this repair and labor and we realize Veritas warranty is absolutely useless. I'm at a lost and pissed for my son because Veritas duped him. We are absolutely done with VERISTAS!

Date of experience: June 16, 2023
Indiana
1 review
0 helpful votes
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Excellent investment
October 21, 2023

Recently purchased this when my car was refinanced and thank god I did. My starter went out and I was able to use my exclusionary plan to pay for it. Shop received payment within 24 hours and everything went great. Thank you for saving me $400!

Date of experience: October 19, 2023
Georgia
1 review
5 helpful votes
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STAY AWAY! They will refuse to pay everything and will give you every excuse in the book. I spent hours on the phone trying to call around to different dealerships that would even work with them! I guess they have already scammed so many people that even the dealerships have figured out their game. DO NOT USE.

Date of experience: May 15, 2023
Washington
1 review
8 helpful votes
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Worst ever
July 12, 2023

If I could gave them zero star I would. They don't want to pay nothing. I have never dealt with a warranty company like this they totally sucks. I hate everything about this company. I don't know where the hell they get there estimate from they wouldn't even pay half the invoice. I will never ever get a warranty from these people again.

Date of experience: July 12, 2023
Oregon
1 review
2 helpful votes
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This company is a scam/trash. I paid over 3000.00 for my warranty and I had my car for for 6 months. My engie light came on and I took it in for diagnostic and my bill was 3400.00. Veritas send out their own technican to look at a problem that was already discover. They denied my claim becuase my diagnostic time stamps are different. Like REALLY... The good reviews are fakes and none/most of them doesn't talk about fixing there car. They bind you in arbitrary so you can't sue them in court. Run if a Dealership offer them to you. ZERO STARS

Date of experience: February 24, 2023
South Carolina
1 review
2 helpful votes
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Worst service
May 26, 2024

I bought the comprehensive plus warranty when I bought my 2019 F250. Well let me tell everyone it sucks. Took it to the ford dealership to have it check for shifting issues, they determined it was the Valve Body in the transmission which is a major lubricated working part of the transmission. When Veritas was called and given the info and everything from the dealer, they told them it was covered but then called back later and said it wasn't covered. When I called to ask why it wasn't covered they said becasue it's not listed on the contract, when I argued the fact with the supervisor that it is a major lubricated working part of the transmission he placed me on hold then came back and told me that after checking into it more it's considered an electrical component and is not covered. They were just trying to find excuses on why they don't have to cover it, so they get your money for the contract then find loop holes on why they don't have to cover it when you need it, and that is poor customer service and the Better Business Bureau and State of California well be notified of their shady business habits.

Date of experience: May 16, 2024
Washington
1 review
0 helpful votes
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My first claim was a little rough but I didn't follow the process... Second time I used it it was pretty smooth. They paid 1200 of the 1600 bill and was driving my car the second day.

On both claims they had paid the bill before I even picked the car up... As soon as the car was done the bill was paid.

This warranty for me has already paid itself off and I would do it again in a heartbeat.

If you don't follow the process they aren't going to pay and I wouldn't blame them and you to find a shop that is willing to follow the process as well.

Simple, easy and well worth the cost.

Date of experience: December 21, 2022
North Dakota
1 review
10 helpful votes
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They DO NOT PAY FOR REPAIRS!
December 16, 2022

Veritas has told me to take my 77,000 mile vehicle to 2 different shops so far, and has REFUSED to pay for ANY claims. If you think you're getting ANYTHING fixed, read ALL the reviews. Calling the Better Business Bureau Monday and a lawyer for assistance. BEWARE!

Date of experience: December 16, 2022
Utah
2 reviews
11 helpful votes
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I own a dealership and sold Vertitas warranties for several months with the assurance that they pay claims. After a few months we realized that what we had collected in profits we had nearly had to pay customers for claims that Veritas would not cover. We discontinued doing business with them.

I had a finance manager change a warranty to a different type of coverage and he did not ever cancel the first one. Now 6 months later, and trying to be refunded for one warranty, because 2 warranties on the same car is not necessary i have tried for several months to get a reimbursment for my customer. They will not refund the entire amount and stalled the claim because i had not marked an X in front of "other."

My faith in 3rd party warranties are completely gone. Most 3rd party warranties pay out 7-10% of money they receive in selling warranties. A 90% return on investment to me is fraudulant.

Date of experience: August 9, 2022
Wisconsin
1 review
0 helpful votes
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Great company
October 26, 2023

In addition to conducting research on all of the other companies that provide services comparable to these, I looked into Veritas Global Protection. The signup procedure was quite straightforward, and I couldn't be happier with the protection package that I selected for my automobile.

Date of experience: October 25, 2023
Texas
1 review
1 helpful vote
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Excellent coverage
October 29, 2023

This auto protection plan provides excellent coverage. It has made my car ownership experience so much better. If something happens I just give them a call and get my repairs.

Date of experience: October 29, 2023
South Africa
1 review
0 helpful votes
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Great company
August 28, 2023

I'm a loyal Veritas customer because of their unbeatable auto protection plan. They have really saved me financially several times. This is the best thing that I have for my car.

Date of experience: August 28, 2023
Germany
1 review
0 helpful votes
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Reliable company
September 9, 2023

Veritas has gained my trust with their reliable auto protection plan and outstanding service. When my car broke down, they handled everything wonderfully.

Date of experience: September 9, 2023
Pakistan
1 review
0 helpful votes
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We have used veritas protection several times and have always been treated wonderfully. Claims are handled quickly. Never a dispute. Best ROI in a very long time. Highly recommend.

Date of experience: November 2, 2023
Alabama
1 review
0 helpful votes
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Easy process
August 24, 2023

I've had Veritas' auto protection plan for years and it's always been reliable.When I reach out for a repair they are very nice and process that right away. Thanks!

Date of experience: August 24, 2023

Overview

Veritas Global Protection has a rating of 2.2 stars from 130 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Veritas Global Protection most frequently mention repair shop, customer service and warranty company. Veritas Global Protection ranks 2193rd among Autos sites.

service
54
value
53
shipping
17
returns
19
quality
42
This company does not typically respond to reviews
+11