Veritas Global Protection has a rating of 3.1 stars from 120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Veritas Global Protection most frequently mention customer service. Veritas Global Protection ranks 126th among Auto Other sites.
This company responds to reviews on average within 3 days
Three claims in the last three years, all hassle free. I could be a spokesperson for veritas protection. I'm truly amazed at how expedient veritas protection is. I share my experiences with friends of mine who do not have veritas protection and well, let's just say they aren't exactly happy with the choice they made. Thank you, veritas protection, for always being there when needed. I highly recommend veritas protection.
Terrible service. Claim process is very slow. They will do anything they can to delay the process to make you despair and pay out of pocket, or they will give nonsense excuses on delay reason. Been waiting almost two months just for them to confirm approval and ship the part my vehicle needs. Customer service is the worst I have dealt with. Maybe 1/10 reps will help you instead of saying "that's just how it is" I highly recommend to stay away from this warranty.
Three claims in the last three years, all hassle free. I could be a spokesperson for veritas protection. I'm truly amazed at how expedient veritas protection is. I share my experiences with friends of mine who do not have veritas protection and well, let's just say they aren't exactly happy with the choice they made. Thank you, veritas protection, for always being there when needed. I highly recommend veritas protection.
Happy that we used Veritas Protection. It has been excellent experience. The customer service is great, and the claims process is amazing. Would definitely recommend to anyone looking for a vehicle service contract!
Tests indicated that 2 cylinders misfired, but they only repaired one since one cylinder was working at that time. They said I have to wait until it lis fires and the car is not drivable. Sounds like they are putting the driver at risk. Horrible to work with and somewhat rude. They have the power, the customer can only sue them and file a formal complaint. I will never buy a warranty from a dealer. Bad move on my part. The only good is that it is such a crappy car, the warranty has paid for itself. $4k.
Although I've been with veritas protection for over three years, l haven't had to file a claim or get a quote. I expect theuveill be there if I need to. Seems like a good company. Thanks in advance.
This auto protection plan provides excellent coverage. It has made my car ownership experience so much better. If something happens I just give them a call and get my repairs.
I've had 2 claims and the policy was clear as to what was covered and what was not. No surprises. They covered the services within the agreement with no problem. Standard 100 deductible. Customer service has been most helpful. I've been pleased with veritas protection. I follow my maintenance schedule religiously so we don't have an issue down the road.
Terrible service. Claim process is very slow. They will do anything they can to delay the process to make you despair and pay out of pocket, or they will give nonsense excuses on delay reason. Been waiting almost two months just for them to confirm approval and ship the part my vehicle needs. Customer service is the worst I have dealt with. Maybe 1/10 reps will help you instead of saying "that's just how it is" I highly recommend to stay away from this warranty.
I've been a Veritas customer for a decade. Their auto protection plan has never let me down. I had several issues and they came through each time.
Great coverage for a reasonably price.Just wish i was able to make updates to my payment method online
Keep up the good work guys. With your services, I am always sure that I can enjoy driving my offroad truck without having to worry about the cost of service.
So far I haven't had to do a claim. But the representative I talked to was very polite and knowledgeable. I think the monthly rate is affordable. I reviewed other insurance claims and talked to other people and veritas protection always came up as the best. So of course when people ask me I will definitely tell them to give veritas protection a call.
I see that many individuals gave Veritas Global Protection a very high grade in terms of their overall level of satisfaction. The registration process was quick and painless, and everyone I've spoken to up to this point has been friendly and informative.
We have used veritas protection several times and have always been treated wonderfully. Claims are handled quickly. Never a dispute. Best ROI in a very long time. Highly recommend.
Do nothing do business with this company. I had an alternator burn out under the warranty. They would not pay for labor and only half the alternator price. They tell my repair facility to have the customer call them. When I did they would not allow me to file a dispute or talk to me.
Veritas Protection has been a breath of fresh air. Their service is excellent and claim process is fantastic. I would definitely recommend. They had a great vehicle service contract or extended warranty.
Dealing with car repairs used to be stressful, but with Veritas, it's so much easier. So glad I chose their protection plan. It came in handy when I had transmission issues. Thanks!
I have both a mechanical and tires warranty with them. 2 months I found out I had an oil leak in my Durango. Took it to the dealership. The dealership contacted Veritas. The dealership open the engine to diagnose the problem. Veritas came and took pictures. They then refused to pay for my repairs stating the dealership tampered with the car. Meanwhile everything done at the dealership was recorded on video. They then said the dealership did it get the ok to open the engine to assist what the damages were. They also said I was denied for not producing my maintenance records. I paid $3500 in total for the warranty and these Frauds are trying all moves to not honor the warranty
While I spoke on the phone with a customer service representative, that person guided me through all of the different security plans that could be purchased as well as the benefits that came along with each one.
I've been a Veritas Global Protection customer for over a year now and I have to say, I'm thoroughly impressed. Not only do they offer several plans to choose from at an affordable price, but their customer service is top-notch. Whenever I've had an issue, they've been quick to respond and resolve it. I highly recommend them for anyone in need of a car protection plan.
I have worked with a lot of insurance company's and this one take the cake they do not even pay retail price for parts even though if I was the dealer they would as a small business and auto repair I should be paid the same at the dealer I was cut on labor and prats. Was told to pass that to the customer I take pride in taking care of my customer so I did not pass that on In the end this job has cost me money then making any profit or at least break even. In the future I will not work with this company at all
I'm elderly and since my dear husbands passing I take care of the car now. It's easy and veritas protection is always there for me when I have a question. Thank you veritas protection for making an old lady not afraid about the car anymore.
I have not used your services yet I have talked with your customer services and they were very professional.
I'm a loyal Veritas customer because of their unbeatable auto protection plan. They have really saved me financially several times. This is the best thing that I have for my car.
I'm grateful to Veritas for their trustworthy auto protection plan. I have used it several times and they offer great service and thorough repairs.
Car warranty providers always seem to get a bad rap. After all my years with Veritas, this felt like a good time to say that I have never experienced anything but excellent service with them.
The predecessor of Veritas Global Protection was founded in Overland Park, Kansas, in 2011 by Elijah Norton with just two employees and a vision to disrupt and innovate an industry that our founder saw as being stale and lacking good service and innovative solutions.
With this philosophy in mind, over the next 8 years, we have grown from our humble beginnings into a company that employs over 50 people and generates over $100,000,000 per year in annual revenue. We have paid millions of dollars in claims and have serviced thousands of customers. Our state-of-the-art headquarters is based in Phoenix, Arizona.
The key factor that has fueled our rapid growth is our constant drive to innovate and create new and innovative plans and solutions for our customers and clients. It is this commitment and drive that has earned Veritas some of the largest dealer groups and agencies in the country as partners.
Furthermore, our unparalleled commitment to innovation, as well as customer, dealer, and agent service, is what has given our partners the confidence to continue to sell our products and expand their partnerships with us.
In 2019, we decided to be a truly global company, and we kicked off our international expansion efforts, expanding to Canada, Central America, and South America. In partnership with our European partner, WAGAS, we have now entered the emerging Latin American market and pride ourselves on being able to bring our Veritas values and offer new, innovative solutions to what we believe is an underserved market.
At Veritas, our mission and our company slogan are the same: it is our goal to offer our customers and clients peace of mind, worldwide.