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Claim Your BusinessVelocity Micro has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Velocity Micro ranks 92nd among Gaming PC sites.
Velocity will custom build PC's for your home or business. They have an obsession with perfection which is exactly what I want in my PC provider. They have relationships with resellers to get the best parts at the best price point.
I bought a new Velocity Micro computer in December, which was shipped 5 weeks later in January. It arrived with the USB ports not working, the back cover a bit crooked, and the optical not working. VM's solution was for me to send my machine back to be repaired which would take 8 days transit each way, and 3 weeks repair time. After already paying 2500$ for it in December, I wanted a replacement machine. I couldn't afford to be without a computer at that point. Also I purchased a NEW computer not a damaged/rebuilt one. They refused to ship a new machine, even after I said to hold my credit card, then made all sorts of excuses. I suggested that they make a UOPS claim and they didn't want to do that for some reason. The original packing was in perfect shape, so this machine left the shop damaged. The agreed to a refund and held the credit for a week after receiving the machine. This cost me more CC interest and grief. Tech help was very nice, customer service was useless. I got action by posting to the president's LinkedIn page, which is not how it should be. VM you lost a customer and any recommendation that I might have given.
Velocity will custom build PC's for your home or business. They have an obsession with perfection which is exactly what I want in my PC provider. They have relationships with resellers to get the best parts at the best price point.
I bought a new Velocity Micro computer in December, which was shipped 5 weeks later in January. It arrived with the USB ports not working, the back cover a bit crooked, and the optical not working. VM's solution was for me to send my machine back to be repaired which would take 8 days transit each way, and 3 weeks repair time. After already paying 2500$ for it in December, I wanted a replacement machine. I couldn't afford to be without a computer at that point. Also I purchased a NEW computer not a damaged/rebuilt one. They refused to ship a new machine, even after I said to hold my credit card, then made all sorts of excuses. I suggested that they make a UOPS claim and they didn't want to do that for some reason. The original packing was in perfect shape, so this machine left the shop damaged. The agreed to a refund and held the credit for a week after receiving the machine. This cost me more CC interest and grief. Tech help was very nice, customer service was useless. I got action by posting to the president's LinkedIn page, which is not how it should be. VM you lost a customer and any recommendation that I might have given.
Products used:
Desktop Workstation
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