website thubmnail of VegasWorld
How would you rate VegasWorld?
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Ohio
1 review
240 helpful votes
Follow Arch D.
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Total Rip Off! Take money and give you NO CREDITS!

Customer Service is Real Nasty!

Walk Away from This Rip Off Site.

My Avatar is RHM many people know me so listen to when I tell you this is a PURE SCAM!

Date of experience: May 11, 2019
California
10 reviews
214 helpful votes
Follow hugh b.
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Complete waste of money,
October 20, 2015

As the others have said... every time they do an update, all payouts are nearly stopped, like being on a cruise ship slot. Will just blow the tokens I have and never be back. Live and learn!

Date of experience: October 20, 2015
California
1 review
55 helpful votes
Follow Mack C.
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I had already written a review on this site before.
What I wrote is backed up by many who replied on this website.
There are 2 or 3 posts who have given this site around 5 start, apparently the people who wrote those reviews forgot to change the default 5 starts, which can easily be seen after reading their post that they did not have a high opinion of this site.
The MAIN REASON I'M POSTING THIS UPDATE TODAY IS, because someone went ahead and posted this sites link in a forum there and expect some VW personnel's to come to this site and give 5 star reviews.

Date of experience: August 28, 2015
Texas
1 review
166 helpful votes
Follow Kelly F.
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Waste of time and Money
September 25, 2015

Lousy customer service even if you do upgrade to VIP status. Constant issues that they don't fix yet they promise to. After complaining several times I decided to request my real money back.

Date of experience: September 25, 2015
Texas
1 review
19 helpful votes
Follow Margaret M.
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I HAVE THOROUGHLY ENJOYED PLAYING ON VEGAS WORLD FOR THE LAST COUPLE OF YEARS. I THINK THEIR SUPPORT STAFF IS GREAT, ALTHOUGH I AM HAVING PROBLEMS FOR THE LAST FEW DAYS AND TODAY IS HAVING THEM ANSWER MY CONCERNS ABOUT REVENUE UNIVERSE. I ABSOLUTELY DO NOT UNDERSTAND HOW VW ALLOWS THEIR ADS ON THEIR WEB SITE. THEY ARE AWFUL.

THANK YOU,

JC PENNEY

Date of experience: May 8, 2016
Pennsylvania
1 review
171 helpful votes
Follow Bula b.
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THEIR SERVER DELAYS SUCK! Slots spin uncontrollably for about 10 seconds at a time. Happens about once EVERY minute. Screws up ALL the games on their website. They are messing with their customers and VegasWorld is ripping off customers. They will not fix it. Been going on for a year now. Vegas World DOES NOT CARE.!

Date of experience: January 30, 2017
Florida
1 review
33 helpful votes
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WAKE UP FLOW PLAY!
April 14, 2016

Was a GREAT and FUN site for a good 2-1/2 years and then they started changing things and unfortunately still are. WHY CHANGE WHAT WAS WORKING fine? Slots do not pay out like they used to (too much tightening the wheels - a fact they do this) and many LOYAL members have left. Its truly like FlowPlay doesn't care... not many members feel like valued customers and without happy customers eventually the site will fail! A shame to see what is happening to what could be one of the best gaming sites out there!

Date of experience: April 14, 2016
Minnesota
1 review
334 helpful votes
Follow stoner H.
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What a joke this site truly is. I did some test research and found that it is a complete Super Scam being ran on the people who are just looking for some cheap fun. This site will have no problem taking your money so you can get fake coins with no value at all. They will then allow you to win while you have gems in your account and you are purchasing bonus win coins with your gems. Once you run out of coins you will start to lose until you purchase more gems. I got into the bonus box round over 250 times betting 150,000 each spin and low and behold,, NEVER EVER ONCE GOT A TOP PRIZE... HMMMMM I call that a scam to get our money and now this site is going to be put on the Feds radar under consumer internet fraud and scams on the public. This is to all staff there at VW hope all your ducks are in a row!

Date of experience: June 16, 2017
Massachusetts
1 review
3 helpful votes
Follow thomas s.
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Vegas world is stupid you want fun go to casino world you build citys your profile looks life like more games and challanges to win more money im tgunn1218 on there hope to see u and have more fun

Date of experience: June 30, 2023
Nevada
1 review
158 helpful votes
Follow Annierose A.
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O STARS Really
September 6, 2015

0 stars. Like most of these games it 's not really free. When I first started playing I got a lot of bonuses. But now not much. Even if I only play 1-4 K I lose in about 20 minutes.

Date of experience: September 6, 2015
South Carolina
2 reviews
361 helpful votes
Follow Diana G.
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Friends and family of mods follow, harass and monitor paying customers. Mods and bots will code to decrease payouts even when using high end charms. They kick you out on spins when winning, yet when losing it never kicks you out. Mods should not have access to gem info or able to obtain any info about customers. They are running people away and it shows. Customers no longer can meet real people to enjoy the purpose of the site as it use to be. Instead you are always put in rooms with bots, mods, and friends/family of mods who are after a commission. Customers are realizing what is being done and it is no longer fun paying real money to be harassed and see employees with their friends and family always on the leader board for winning. Most corporations do not allow their employees to participate this way for this very reason. Sad to see this happen. Mods should not have this type of access. They should only be for questions or problems that customers have... no need to see customer profiles or be able to locate them in the game.

Date of experience: October 22, 2016
Tennessee
1 review
3 helpful votes
Follow Crusty O.
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"OOPS, something went wrong"

Is common and it IS ALWAYS THE PLAYERS CONNECTION ISSUES.

Multiple times per day you will see the message, and reporting them to 'tech support' gets the same canned answer...

Labelled as "Just the Facts" IT IS YOUR FAULT.

Their equipment is overloaded and in serious need of an upgrade, but I doubt management has a clue.

After all, "Why tell the boss you aren't qualified if you can blame the customers?"
File a complaint WITH SPECIFIC INFORMATION, come back the next day and it will magically be "SOLVED" with nothing done to correct the problems.

My suggestion is PLAY FOR FREE until the site stops breaking.

Date of experience: September 13, 2020
Washington
1 review
14 helpful votes
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Joke
May 24, 2020

Vegas world is a joke... if your buying gems?... your winning! Yeah rite... another bunch of Bandits from Seattle!... just like microsoft!... stay away... its a rachet!... sad but true... :(

Date of experience: May 24, 2020
Washington
1 review
196 helpful votes
Follow Darlene B.
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Unless you continually invest in gems, coins, VIP or the even more expensive Elite memberships---YOU DONT WIN CHIT----YOU MIGHT WIN -HOWEVER-THEN YOU END UP LOOSING EVEN MORE COINS THAN YOU STARTED WITH----continual problems with InternetExplorer or Mozilla FireFox access--game freezes or disconnects, poor customer service and continual excuses -no resolve - for the customer---don't waste your time or money here. (VW site user since 2012) so take my word for it.

Date of experience: March 23, 2018
Pennsylvania
1 review
51 helpful votes
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TOTAL RIPOFF
January 7, 2020

You win at first to hook you, You pay for vip(thinking you are LMAO)after about 2 million spins i have never won a jackpot, entered about 2500 tournaments never won one(how can that be when there is 250 players MAX, 99.9% of games im not even in top 25, you do chat with them they tell you to lower your bet if you want to win, yea win nothing, im on level 47 next level will takes 46 BILLION in coins to reach, they do better in taking your cash then live slots in a Vegas, gems are (for me)$20.00 for 1200 gems, you get nothing but charms to help you win and gem add about 10% to your winnings if you are playing under 10,000 bet. TOTAL RIPOFF

Date of experience: January 7, 2020
Connecticut
1 review
7 helpful votes
Follow P G.
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Poor Poker Site
November 21, 2020

Came to the site to play poker and found it to be very disappointing. Vegasworld is not a site to play realistic poker, it's a site for lonely older people that prefer to spend real money to purchase "gems". These gems allow you buy things on the site, one of which are things called charms. Charms boost your winnings. The more expensive the charm, the longer it lasts and the more it pays out to you. The business model goes like this, Four of a kind, Full House, Flush and Straight hands occur at such a high frequency it is difficult to play. The more often you seem to have a good hand, the more you bet. Each time you bet, the charms kick in and add winnings to your total, even when you lose the hand. So by giving good hands to players more often, the players burn through their charms quicker and spend more real money to get more charms. This also creates a problem at the table where some players will load up on charms and go "all in" or post huge pre-flop bets just for the purpose of getting paid out by their charms. This usually happens with players that are interested in being on the leader board. If you are looking for a realistic game of poker, this site is not the place. If you're looking to go on a virtual social site filled with senior citizens and drama, then Vegasworld.com may be right for you.

Date of experience: November 21, 2020
Colorado
1 review
237 helpful votes
Follow Kathy L.
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I had 2billion 70 million on a recent afternoon and by that evening it was not accessible, I could find her in cyber world but could not call her up. Help desk never contacted me back. I'm done!

Date of experience: November 4, 2018
Colorado
1 review
218 helpful votes
Follow R W.
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THEY BANNED ME FOR REPORTING A FEMALE FOR SWEARING AND CALLED US NAMES IN THE DC. REALLY? YOU TOOK OUR FLAGS AWAY NOW YOU TAKE REPORTING? YOUR LOOSING CUSTOMERS MORE AND MORE VW. WORD WILL GET AROUND. WATCH AND SEE..

Date of experience: September 9, 2019
Portugal
1 review
15 helpful votes
Follow Andrea M.
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Top players are either employees, family or friends, so they make parties of 1k, 2k 5k 10k or more of gems, to trick the stupid players who fall into this trap.
You never make real money.
Most players are sexual perverts.
Just crazy, exchange real money for fake money.
You spend the real money you spend, you never reach the Top of players.
If you pay attention you see who these fake players are.
Get out of this game, this is a scam

Date of experience: August 19, 2020
Ohio
1 review
3 helpful votes
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RIP OFF
July 29, 2021

When I first started on this site it was fun and I did very well as far as points go. Once I got to a certain poit I have done nothing but go backward. I can't play a game 2 days in a row and have it give me any kind of high score. I would have to not play that game for at least a week to get anything out of it. I just played a game I haven't played for about 4 days and it actually took over 200 million from me. I played Bingo this morning and won twice out of at least 15 games! I have complained to Vegas World in the past when the games started acting weird and said what ever update they did it made the games horrible! The person said, we make the games for us as if who cares if I win they just care if I spend my money. Do they really think people are going to keep buying charms and Gems to win more if the games just keep taking and taking? They are turning out to be worse than POGO! The photo below shows my score. Just about 4 or 5 months ago I had almost 9 Billion. Once I got too close to 9 billion I started going backward and kept going backward.

Date of experience: July 29, 2021

Overview

VegasWorld has a rating of 1.2 stars from 183 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VegasWorld most frequently mention customer service, real money and fake coins. VegasWorld ranks 932nd among Games sites.

service
30
value
30
shipping
10
returns
13
quality
26