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The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.
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Honest, informative and accurate valuation, wasn't what I was hoping for but I respect the appraisal of an obvious expert.
My item was valued promptly and questions answered. I appreciate the courtesy and professionalism.
Not a 5 stars since nobody is that perfect.
Valid valuation however i expected a higher auction price setting...40 years ago someone would offer me 2500€.so auction price now is not even close...strange
I chose ValueMyStuff because you are using experts formerly of Sotheby's and Christie's.
The process of getting an appraisal was very easy, very reasonable priced and creditable!
This is such a great service for people like myself who have small ad-hoc items that need identifying and valuing. Simple and straightforward and received the valuation within the timeframe promised.
Easy to use and understand.
Great turnaround time
Great price for evaluation
Lots of info and details in their response.
THANKS!
Have an antique reading chair that i researched before i submitted into you guys. Circa 1775 ive looked up are going for the thousands $6,7,8,9 k.
Who ever gave evaluation sounded, meh.
This isnt a reproduction chair.
Repeated info straight from google search.
One of these chairs is in a museum in Philadelphia. Disappointed with evaluation.
Easy to use, fast response. According to what I can gather, accurate estimates. I asked a question post-estimate, and was answered thoroughly and immediately.
I have used VMS years ago & would highly recommend! Exceptional Customer Service & fast appraisals! Knowledgeable & very reliable!
I found this service to be very helpful in identifying my midcentury sofa. I also received my valuation very promptly. The valuation I received however, was slightly undervalued. The valuation was $120.00 and I sold the sofa for $500.0 after receiving multiple offers.
I ache not received my appraisal yet but filling out the information was easy ad the price was reasonable.
I paid with PayPal and the site did not initially accept the payment... I had to go back in and resubmit the appraisal request with the credit it recognized from my previous my payment... The initial appraisal provided was inaccurate with regard to the description of the clock and market values... But customer support stepped in and fairly addressed the issue...
I paid with PayPal and your site did not accept the payment... I had to go back in and resubmit it with the credit it recognized for my payment...
The online process has been easy. I was very pleased. The research was thorough, informative and the cost is fair and affordable allowing me to use VMS service on several of my pieces. I highly recommend VMS appraisal services.
It was good experience, insightful. The evaluation has given me a relief in knowing the value of my Painting.
Great easy to use the describle of the item was second to none the period was correct too i already knew it anyways would not agree with the value but was great other wise got what i wanted a full item describle so happy days and the turnover was fast also with it be weekend
I need third party appraisals for insurance so thought I'd check out your service. I've been collecting handmade and custom knives for years, and frankly was stunned by how much you undervalued this knife. You completely ignored the Konstantin Lysenko Damascus. Your appraisal included the statement that Robert Flynt's knives were for sale on multiple online platforms. I'd love to know which ones. He hasn't produced a new knife in years. I'd have much preferred you simply tell me you lacked the expertise to appraise the piece, rather than take a stab at it and hope for the best.
See Above comments which cover the situation.
No other comments
This process for appraisal could not have been easier. Just upload photos, measurements, and details you know, and within a couple of days, your appraisal is ready. I did need to add more photos for my appraisals, but the communication went so smoothly and quickly. I highly recommend this service.
I have been using this service for many years. It was hit and miss so in addition to ValueMyStuff I would consult with other sources. I believe they are getting better with my last couple of appraisals.
I have used Value my stuff for years. On very complex items I have found they did not have the professionals to properly evaluate my item, or they undervalued it.
Used them for probably 10 years or more. Always excellent service.
I felt the appraisals were fair and done within the time frame stated.
Answer: Hi. Thank you for your email. For evaluations, please see our appraisal services: https://www.valuemystuff.com/us/appraisal All the best,
Answer: Hi. Thank you for your email. For evaluations, please see our appraisal services: https://www.valuemystuff.com/us/appraisal All the best,
Answer: Thank you for your enquiry. As our reports are not signed, nor does the name of the specialist appear thereon, they are not considered suitable for tax purposes.
Answer: Hi Garry, I am sorry you are experiencing this issue. Please email us at info@valuemystuff.com when this issue occurs together with a screenshot and we will help you further.
Answer: Hi Garry, I am sorry you are experiencing this issue. Please email us at info@valuemystuff.com when this issue occurs together with a screenshot and we will help you further.
Answer: Thank you for your enquiry. We are indeed able to appraise your buffet and look forward to being of service to you. The VMS Team
Answer: Hello Kathleen, I am sorry you are experiencing these issues. If using our App please try using the internet App on your device instead, bypassing our App. That should facilitate matters. Please contact us on Info@valuemystuff.com for further assistance. Wishing you a pleasant weekend, ' Ruth
Answer: Hello Catherine, Thank you for your enquiry. You are able to view and download your reports by logging into your account. Alternatively please contact us at Info@valuemystuff.com and we will of course send you the report by email. We look forward to being of service to you. Wishing you a pleasant weekend, Ruth
Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.
For US clients, you may call our New York line: +1 (917) 525 2444
To find out more, or discuss your needs with a member of our team you can email us at: info@valuemystuff.com