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ValueMyStuffReviews 853

3.9

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ValueMyStuff Reviews Summary

The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.

This summary is generated by AI, based on text from customer reviews

service
105
value
23
shipping
3
quality
16

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2,508 reviews

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GB
1 review
0 helpful votes
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Accurate Appraisal.
June 13, 2024

Honest, informative and accurate valuation, wasn't what I was hoping for but I respect the appraisal of an obvious expert.

Date of experience: June 3, 2024
Virginia
3 reviews
1 helpful vote
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Great Value, Great Service
June 12, 2024

My item was valued promptly and questions answered. I appreciate the courtesy and professionalism.

Date of experience: June 2, 2024
Belgium
1 review
0 helpful votes
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Good and valid valuation
June 12, 2024

Not a 5 stars since nobody is that perfect.
Valid valuation however i expected a higher auction price setting...40 years ago someone would offer me 2500€.so auction price now is not even close...strange

Date of experience: June 2, 2024
Minnesota
1 review
0 helpful votes
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Easiest evaluation ever!
June 10, 2024

I chose ValueMyStuff because you are using experts formerly of Sotheby's and Christie's.
The process of getting an appraisal was very easy, very reasonable priced and creditable!

Date of experience: May 31, 2024
GB
1 review
0 helpful votes
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A quick and convenient service!
June 8, 2024

This is such a great service for people like myself who have small ad-hoc items that need identifying and valuing. Simple and straightforward and received the valuation within the timeframe promised.

Date of experience: May 29, 2024
New Hampshire
1 review
0 helpful votes
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John Lennon collage
June 5, 2024

Easy to use and understand.
Great turnaround time
Great price for evaluation
Lots of info and details in their response.
THANKS!

Date of experience: May 26, 2024
California
1 review
0 helpful votes
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Reading chair
June 3, 2024

Have an antique reading chair that i researched before i submitted into you guys. Circa 1775 ive looked up are going for the thousands $6,7,8,9 k.
Who ever gave evaluation sounded, meh.
This isnt a reproduction chair.
Repeated info straight from google search.
One of these chairs is in a museum in Philadelphia. Disappointed with evaluation.

ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 24, 2024
Colorado
1 review
0 helpful votes
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Fantastic!
June 2, 2024

Easy to use, fast response. According to what I can gather, accurate estimates. I asked a question post-estimate, and was answered thoroughly and immediately.

Date of experience: May 23, 2024
Florida
1 review
0 helpful votes
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Excellent Customer Service
June 2, 2024

I have used VMS years ago & would highly recommend! Exceptional Customer Service & fast appraisals! Knowledgeable & very reliable!

Date of experience: May 23, 2024
New York
2 reviews
0 helpful votes
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Helpful but Slightly Undervalued
June 1, 2024
Updated review

I found this service to be very helpful in identifying my midcentury sofa. I also received my valuation very promptly. The valuation I received however, was slightly undervalued. The valuation was $120.00 and I sold the sofa for $500.0 after receiving multiple offers.

ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 22, 2024

I ache not received my appraisal yet but filling out...
May 13, 2024
Previous review

I ache not received my appraisal yet but filling out the information was easy ad the price was reasonable.

Date of experience: May 3, 2024
North Carolina
1 review
0 helpful votes
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A Bit Glitchy With PayPal, But It Worked...
May 31, 2024
Updated review

I paid with PayPal and the site did not initially accept the payment... I had to go back in and resubmit the appraisal request with the credit it recognized from my previous my payment... The initial appraisal provided was inaccurate with regard to the description of the clock and market values... But customer support stepped in and fairly addressed the issue...

Date of experience: May 21, 2024

I paid with PayPal and your site did not accept the...
May 29, 2024
Previous review

I paid with PayPal and your site did not accept the payment... I had to go back in and resubmit it with the credit it recognized for my payment...

Date of experience: May 19, 2024
Florida
1 review
0 helpful votes
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The online process has been easy. I was very pleased. The research was thorough, informative and the cost is fair and affordable allowing me to use VMS service on several of my pieces. I highly recommend VMS appraisal services.

Date of experience: May 19, 2024
Saudi Arabia
1 review
0 helpful votes
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Great experience!
May 29, 2024

It was good experience, insightful. The evaluation has given me a relief in knowing the value of my Painting.

Date of experience: May 19, 2024
Ireland
1 review
0 helpful votes
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Clock
May 28, 2024

Great easy to use the describle of the item was second to none the period was correct too i already knew it anyways would not agree with the value but was great other wise got what i wanted a full item describle so happy days and the turnover was fast also with it be weekend

Date of experience: May 18, 2024
Nevada
1 review
0 helpful votes
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Missed the mark
May 28, 2024

I need third party appraisals for insurance so thought I'd check out your service. I've been collecting handmade and custom knives for years, and frankly was stunned by how much you undervalued this knife. You completely ignored the Konstantin Lysenko Damascus. Your appraisal included the statement that Robert Flynt's knives were for sale on multiple online platforms. I'd love to know which ones. He hasn't produced a new knife in years. I'd have much preferred you simply tell me you lacked the expertise to appraise the piece, rather than take a stab at it and hope for the best.

ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 18, 2024
GB
1 review
0 helpful votes
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See Above comments which cover the situation.

No other comments

Date of experience: May 16, 2024

Good so far
May 21, 2024
Previous review

Good so far

Date of experience: May 11, 2024
South Carolina
1 review
0 helpful votes
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Process was so easy!
May 23, 2024

This process for appraisal could not have been easier. Just upload photos, measurements, and details you know, and within a couple of days, your appraisal is ready. I did need to add more photos for my appraisals, but the communication went so smoothly and quickly. I highly recommend this service.

Date of experience: May 13, 2024
Florida
2 reviews
0 helpful votes
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I am happy with this appraisal
May 23, 2024
Updated review

I have been using this service for many years. It was hit and miss so in addition to ValueMyStuff I would consult with other sources. I believe they are getting better with my last couple of appraisals.

ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 13, 2024

I have used Value my stuff for years
September 12, 2023
Previous review

I have used Value my stuff for years. On very complex items I have found they did not have the professionals to properly evaluate my item, or they undervalued it.

Date of experience: September 12, 2023
Tennessee
1 review
0 helpful votes
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Excellent Service
May 21, 2024

Used them for probably 10 years or more. Always excellent service.

Date of experience: May 11, 2024
California
1 review
0 helpful votes
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Doll appraisals we're done
May 21, 2024

I felt the appraisals were fair and done within the time frame stated.

Date of experience: May 10, 2024

From the business

Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.

For US clients, you may call our New York line: +1 (917) 525 2444

To find out more, or discuss your needs with a member of our team you can email us at: info@valuemystuff.com


valuemystuff.com
London, Greater London, United Kingdom