Valuation seemed rather limited in detail other than standard text about the maker - in particular stating "I assume it to be in working order" when I had specified this in my request.
I had an antique hutch that has been in my family for generations. I did a lot of online research about appraisal options and decided to give ValueMyStuff a try based on their website and customer reviews. I didn't want to get a "free" appraisal because I felt I might not be able to trust it. Conversely, I did not want a high end expensive appraisal because I didn't think the value of the piece would merit paying $100 or more for an appraisal.
I was not disappointed. The process was easy and my appraisal came within 48 hours as promised. Appraisal was easy to read and understand and even gave me some details that I did not already know about the piece, and included a downloadable certificate, which I can now share if I want to sell, donate, or insure it.
I even emailed them with a follow up question and received a prompt, courteous, personal, detailed and helpful response. Definitely above and beyond what I would have expected for $28.
I have some other pieces that I'm curious about. I will definitely use VMS again, and have already recommended them to others.
Thank you for taking the time to leave your very positive and kind feedback Betsy, we really appreciate you going to so much trouble.
We too are delighted you found us and hope to have the pleasure of being of service to you again.
The VMS Team
Really easy experience. The appraisal I got back was clearly knowledgeable and thoughtful. Got i fo back in less than 48 hours. Amazing. I'm going to use this for all items I think could be valuable.
Thank you for the positive feedback Diane.
We very much look forward to being of service to you again. Please do take advantage of our bulk purchase discount offers. Valuation credits are more advantageously priced when purchased in bulk and remain on your account until such time as you are ready to use them.
The VMS Team
Expensive! What happens now? Is Stockholm auktionsverk one of the "auctionhouses " you "suggest the object forr. When can I expect an ansver if anyone is interested? Is Barnabys going to to sell my object as it was there I asked for a valuation?
I would definitely use Value My Stuff again!. I received my review quickly and was very happy with the detail of information about my piece. Reasonably priced great service. Thank you!
I am always a bit leery of using an unknown service online like this. I need not have worried in this case. The response was prompt, clear, and explained the findings.
Thank you for your kind feedback Kathy, we are pleased you found us.
With regard to pricing, valuation credits purchased in bulk are always more advantageously priced and the credits remain in your account until such time as you are ready to use them.
We also offer discount codes from time to time. Please do sign up for our newsletter to receive notification of them.
We hope to have the pleasure of working with you again soon.
The VMS Team
I PAID FOR 3 EVALUATIONS THROUGH PAYPAL AND SENT IN PHOTOS ON JUNE 17,2014 - WHEN I RECEIVED NO COMMUNICATION BY JULY I CONTACTED PAYPAL.
THEY SAID THEY COULD NOT ACCEPT MY CLAIM BECAUSE "NOTHING" IS ACTUALLY SHIPPED - IT IS JULY 23, AND I STILL HAVE NOT HEARD FROM THEM
IN SPITE OF HAVING SENT 2 EMAILS REQUESTING A REPLY.
We were extremely impressed by the valuation we received, very detailed and well-written by someone with an obvious passion for objects like ours. Thank you!
Thank you for your kind feedback David. At VMS we are indeed very passionate about the items we appraise. Our specialists have many years and cover a wide range of expertise.
We hope to have the opportunity of working with you again.
The VMS Team
The experience was easy, and although the provided valuation showed good research, a little more info about the similar auctioned items would have been helpful.
Thank you for your feedback, we are delighted you found our service easy to use.
We are the longest standing online valuation service and having provided well over 1 million valuations to clients, worldwide.
Our specialists all have many years experience in their fields of expertise and are passionate about sharing their knowledge and insight.
Our core value is 'Expertise for Everyone, Everywhere'.
Please find further information about us on our website: www.valuemystuff.com
The VMS Team
£20 for the pleasure of what I wrote in the first place!
Absolutely rubbish. Take your item and get it valued in person by a specialist.
£20 down the drain. God they must be rich!
Unbelievably fast efficient and with the confidence of experts I got my appraisal in 2 days. This saved me a lot of time and money trying to figure out how to get my item appraised
I submitted a request to value a 19th Century 13 Star American Flag, and the value came back at $400 - $800. I wanted to see if this value was inline with what was already quoted to me ($3,000 - $5,000 one auction house had suggested to me, and a collector of antique American Flag collector had offered me $4,000 for the flag.
I had no idea of valuation or all of the exact information of my jade inherited butterfly. The appraisal was precise & so informative. Thank you for your knowledgeable appraisers!
Thank you for your kind feedback Cherry, it was a pleasure working with you and appraising your beautiful jade butterfly.
The VMS Team
Process was very simple to complete and provided within the 48 hour commitment.
Honest, informative and accurate valuation, wasn't what I was hoping for but I respect the appraisal of an obvious expert.
I received a nice write up with a good description. My submission wasn't worth much, but the information was valuable to me.
Great to receive the value that quick. Not that many words, but it was the value we were looking for
Quick, but maybe too quick. It was general and I felt that the reviewer didn't bother to actually look up my exact item. But hey, just used up my credits, so cost me 0.
Thank you for your feedback Dale. We are sorry you are disappointed with our report. I note our specialist has provided a lengthy report, which certainly was not rushed. Within it she has included helpful information on how to best preserve the piece, as well as a detailed description.
Yours is a delightful, low value souvenir item, widely available to purchase, with no particular provenance, other than of course the connection to your family. We uncertain what else we could have said about, however if you would like to contact us at Info@valuemystuff.com to let us know what information you were hoping for, we would be pleased to review our report and do the best we can to better meet your expectations.
The VMS Team
If I went with my item to the Antique Road Show, the Appraiser would tell me a story about the item, sometimes an entire history. I checked on Chat GPT4 and I got what I wanted. From VMS I received a bunch of Paper, something what the watch already told and shows me, with an approximate amount the value of the watch. One Paper of the was something about the watch. The rest were only legal stuff and their policies.
I got what I needed the value and what I wanted and I am fine with that.
Thank you for your positive feedback.
You are of course correct, we are a valuation service. Our appraisals will include a description of the item, some interesting insight into each piece we appraise, we will also provide auction estimates and an insurance value.
On the Antiques Roadshow I believe the short segment we see on the show is only a small amount of the time the specialist spends with the owner and the item being presented.
We hope to have the pleasure of being of service to you again.
The VMS Team
Information was useful timely response, offered some insight to item in question, as well as an estimated value. Gaurentee sell line helps when listing on auction websites.
Answer: Hi. Thank you for your email. For evaluations, please see our appraisal services: https://www.valuemystuff.com/us/appraisal All the best,
Answer: Hi. Thank you for your email. For evaluations, please see our appraisal services: https://www.valuemystuff.com/us/appraisal All the best,
Answer: Thank you for your enquiry. As our reports are not signed, nor does the name of the specialist appear thereon, they are not considered suitable for tax purposes.
Answer: Hi Garry, I am sorry you are experiencing this issue. Please email us at info@valuemystuff.com when this issue occurs together with a screenshot and we will help you further.
Answer: Hi Garry, I am sorry you are experiencing this issue. Please email us at info@valuemystuff.com when this issue occurs together with a screenshot and we will help you further.
Answer: Thank you for your enquiry. We are indeed able to appraise your buffet and look forward to being of service to you. The VMS Team
Answer: Hello Kathleen, I am sorry you are experiencing these issues. If using our App please try using the internet App on your device instead, bypassing our App. That should facilitate matters. Please contact us on Info@valuemystuff.com for further assistance. Wishing you a pleasant weekend, ' Ruth
Answer: Hello Catherine, Thank you for your enquiry. You are able to view and download your reports by logging into your account. Alternatively please contact us at Info@valuemystuff.com and we will of course send you the report by email. We look forward to being of service to you. Wishing you a pleasant weekend, Ruth
ValueMyStuff has a rating of 4 stars from 860 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValueMyStuff most frequently mention customer service, quick response and easy process. ValueMyStuff ranks 1st among Antiques sites.
Hello John,
Thank you for your feedback. I am sorry we have not yet met your expectations with our valuation. Please contact us at Info@valuemystuff.com. We will be pleased to review the report to see if we are able to share any further insights.
With thanks,
The VMS Team