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ValueMyStuff

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Texas
1 review
0 helpful votes
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Ceramic Vase
May 18, 2023

While the website experience was fine, the item provided was mis-identified by the reviewer. It was identified as being created by a company in Budapest (Zsolany), but has now been definitively identified as a work by Guido Gambone.

ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 18, 2023
GB
1 review
0 helpful votes
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George Kennerley
September 5, 2024

Fabbo!

As per usual
A good experience.
Well done.
Consistently good

Date of experience: August 26, 2024
GB
1 review
0 helpful votes
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Underwhelmed
June 25, 2023

Response recieved within the illustrated timescale.
Description of item was limited. I did not get a sense that the true value was accurate.
Considering the original retail value, I do not believe the valuation was a true reflection of the details and craftsmanship of a the quality piece of furniture manufactored by a well regarded and established furniture producer

ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 26, 2023
GB
1 review
0 helpful votes
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Quick and straightforward
December 1, 2023

I have used the services to value a range of items: paintings, ornaments and jewellery.
I've found it quick and very helpful with some friendly answers.

Date of experience: December 1, 2023
New Jersey
2 reviews
0 helpful votes
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Highly informative and precise
October 20, 2023

Quick and easy submission process at a more reasonable cost - well written precise, appraisal - able to make comparative judgments once I had the necessary information - more than pleased

Date of experience: October 20, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your positive review. We have recently reduced our costs to ensure our service is as accessible as possible. We take great pride in providing expertise for everyone, everywhere.

The VMS Team

GB
1 review
4 helpful votes
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Wyllie marine landscape
July 14, 2017

Prompt service. Valuation tallied with other valuation and sold at your recommended price. Very satisfactory resolution. Have some furniture for you to value separately.

Date of experience: July 14, 2017
VMS C. ValueMyStuff Rep
over a year old

Thank you Christopher:-)

California
1 review
13 helpful votes
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COMPLETE FRAUD
March 8, 2016

They appraised sterling silver items for less than the intrinsic value of the scrap metal.
Totally unprofessional un-knowledgeable staff. Stay Away, and get a real appraiser.

Date of experience: March 8, 2016
VMS C. ValueMyStuff Rep
over a year old

Dear Bryen,

We are sorry to hear that you were unhappy with the valuation you received. Unfortunately our valuers give valuations on the piece and its artistic value and not its scrap metal value. It is unfortunate that today some very fine pieces of silver and gold are not achieving their scrap metal value at auction. As we do not have access to your account through SiteJabber I invite you to contact us at info@valuemystuff.com a customer rep would be happy to talk you through your query and help identify some comparables as to why you piece was valued at the price it was.

Very Best,
The VMS Team

Ireland
1 review
0 helpful votes
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Easy process
March 11, 2023

Relatively easy if a little slow responding. Final verdict can wait until it is valued!

Final value received in fast reply. Delighted with service too

Date of experience: March 11, 2023
Canada
1 review
1 helpful vote
Follow C H.
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I recently received a Valuation for an item from the Company ValueMyStuff and they did a great job. They are very Professional and Knowledgeable. I strongly recommend ValueMyStuff for anyone who is looking to get a competent and accurate Valuation of their item(s).

Date of experience: July 1, 2019
VMS C. ValueMyStuff Rep
over a year old

Thank you so much, we’re glad to be of assistance.

Washington
1 review
0 helpful votes
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1909 picture of cows
February 3, 2023

I was hoping my appraiser would have provided an appraisal for the picture and frame separately from the overall value restored or not. Plus, where in my area I could take it to do such restoration.

Date of experience: February 3, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your feedback.

To explain, if we may, frames and pictures are two separate specialist fields, so that they need to be submitted separately for two separate reports.

With regard to restorers in your area, I am afraid we would have to keep an extensive database in order to have access to that information as we support clients throughout the world with the appraisal of their items.

We would instead suggest you contact a local auction house as they should be able to recommend local restorers.

Thank you for your suggestions on our certificates, which I will certainly forward to our Developers.

The VMS Team

Florida
1 review
0 helpful votes
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Value My Stuff has been a great help for our small antiques and collectibles business. I keep in mind that they have to appraise based on my photos and description, which clearly has its challenges.

Date of experience: March 3, 2019
Oregon
1 review
0 helpful votes
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An excellent service
July 8, 2023

They did any excellent job evaluating and giving me a price for my item. Extremely helpful as I was not able to find a single other one for sale on the internet to compare myself.

Date of experience: July 8, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your kind feedback Jeremy. We are passionate about sharing our expertise with our clients and of meeting all requirements. Our specialist's knowledge and experience of the market is extensive, we are delighted it was of such satisfactory use to you.

The VMS Team

Nebraska
1 review
1 helpful vote
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I am a grandmother who just moved out of California where I was born. I am downsizing and am giving a lot of family treasures (sterling silver, Chinese, African, and American Indian art pieces, original paintings, limited edition prints, antique furniture, both English, French and early American) to members of my family. It is important to know the value of my "STUFF" to make my gifting fair and for shipping insurance fees. Also, what I chose to keep needs to be insured, not only for my protection, but for future distribution.

So far I have had 16 evaluations done out of the twenty purchased. I plan to get another ten or more, depending on what I decide is necessary as I unpack. To date, I must say that I have been more than presently surprised with the evaluations and the explanations as to how they are based on auction value and second market sales. All my questions were answered immediately, professionally and with patience so that I clearly understood their answers and explanations.

To date, all my correspondence has been with Ruth. She has been totally accommodating, caring and exceedingly friendly and knowledgeable, and right from the beginning she has encouraged me to ask questions and to share my thoughts. I am grateful for the friendly and professional way I have been treated. I am happy to highly recommend the service provided by "Value My Stuff".

Date of experience: July 25, 2019
VMS C. ValueMyStuff Rep
over a year old

Thank you so much for your review Susan. You are absolutely correct, Ruth is wonderful and we are very lucky to have her!

Spain
1 review
0 helpful votes
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Exactly what I was looking for
November 30, 2023

I asked an opinion of some unique pieces which by their very nature would be hard to value.
I was given a concise report with as best a valuation that I could hope for.

Date of experience: November 30, 2023
California
1 review
0 helpful votes
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Prompt, well fleshed-out appraisals
November 9, 2023

This is my go to for appraising some of the odd things we've collected over the years before donating them or giving them away. It's been extremely helpful.

Date of experience: November 9, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your positive feedback Neil. We work hard to make our service as user friendly as possible and will always be honest in our appraisals.

The VMS Team

California
1 review
8 helpful votes
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I was pleasantly reminded that there are still beautiful souls in the world. I needed an appraisal in exactly 48 hours or I would lose the only opportunity I would have to purchase my late mother's china. I had some issues following their directions. Somewhere between downloading the photos, purchasing and then using the credit to get the china appraised something happened and the entire transaction was lost. Of course it took 48 hours to find that out.

When I tried the second time I explained about my failed first attempt and what it meant, and asked if 48 hours was the expected or average turn around time.

Within hours, along with an apology and the reassurance that they were working on making their website more user-friendly, I received word that a specialist was able to complete my appraisal in record time.

It's nice to know that there are some companies that are still able to treat each customer as an individual human being and not just a Confirmation #.
I will be singing VMS's praises to everyone and anyone who will listen.
And being able to compare other appraisals of similar sets if and when made available will be of great help as well.

Date of experience: July 26, 2017
Canada
1 review
0 helpful votes
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Very easy experience to obtain an appraisal
March 9, 2023
Updated review

Very easy to use, very fast, better response than some sites, but detail lacking in the appraisal that makes it hard to know if I'm getting good value.

ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 7, 2023

Easy to use so far...
February 2, 2023
Previous review

Easy to use so far...

Date of experience: February 2, 2023
California
1 review
0 helpful votes
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"Fall Cleaning"
October 21, 2023

Valuemystuff is very efficient. I have used two times, and both times, received appraisal information in a timely manner. I will be happy to use again, as I am cleaning out more closets, etc.

Date of experience: October 21, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your kind feedback Kathleen. We look forward to having the pleasure of being of service to you again.

The VMS Team

Oklahoma
2 reviews
0 helpful votes
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Too low
April 22, 2023
Updated review

Can't really form an opinion until I receive information regarding my item. Now that I have received your appraisal I think it's more than a little low.

Date of experience: March 23, 2023

Can't really form an opinion until I receive information...
March 18, 2023
Previous review

Can't really form an opinion until I receive information regarding my item.

Date of experience: March 18, 2023
Spain
1 review
0 helpful votes
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Quick answer 48h
April 13, 2024

Easy to send in an item. All correct. I received a certificate with the confirmation and a price for insurance and also one for auction. Good service.

Date of experience: April 3, 2024

Overview

ValueMyStuff has a rating of 4 stars from 860 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValueMyStuff most frequently mention customer service, quick response and easy process. ValueMyStuff ranks 1st among Antiques sites.

service
106
value
23
shipping
3
returns
3
quality
16
This company responds to reviews on average within 1 day

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2,515 reviews