ValoreBooks

I ordered a textbook for my Maths class for over three weeks I am yet to get this book I made my first call to the call center and was told my wait time was still within the 14days per their policy.
So at about the 10th day after confirmation of the order which was like the 14th day after i made the purchase i requested a call again and was told by a disinterested agent that oh well its a third party book and they do not have control over third party sellers that put books on their portal to sell that i needed to contact the seller.
I was like OMG what kind of scam is this as this is my first time on their portal and payment was made on their portal anyway since i was given the analogy that they were like amazon i went ahead and contacted the seller via Valore books "contact seller page" the seller did not respond to my first request after 48hrs i sent another he responded with the " oh well book got missing and we will send another" i responded back saying i want my money back this is going to the 16th day i callled Valore again and a lady took all my details and said she i was gonna get a response if i dont i should call back in 24hrs the seller did not respond back i called again asking for the contact number, address or website of this seller and was told they do cant give it to me by a

DO NOT BUY/RENT BOOKS FROM VALORE EVER! I ordered 4 textbooks for my college classes, placing my order in over a month before classes began. My first sign of trouble was the fact that I never received a confirmation email, even though the confirmation page told me that I would. Deciding to give Valore the benefit of the doubt, I waited for 3 days before contacting their customer support on their website. It took them 5 days to respond to my complaint and the response that I finally did receive was poorly written and it told me that there had been a delay because of my financial institution and that the books would ship in 3-5 days. A week later, having still never received a confirmation of my order, nor my books, I decided to call Valore. While the customer support agent that I talked to was certainly very nice, they were completely unhelpful; they told me that they did not have access to Valore's database, only the website that is available to the public, and that he could do nothing more than contact the sellers to figure out what was going on, and that he would email me withing 48 hours. 2 days later I received a email from the Valore customer support telling me that they had looked into my problem and that there was no order ever placed.

I start classes tomorrow, not a book in my possession. I ordered all of my books from amazon now and they are scheduled to arrive in 2 days. I had to pay $200 more at amazon than Valore had priced me at, but at least I know that I will actually receive my textbooks.

All in all, Valore is a highly unreliable textbook seller and I would not recommend them, unless you enjoy being let down, in which case, Valore is the site for you.