Whatever you do, DO NOT BUY FROM THIS COMPANY! Their customer service is rude and condescending. With students being their primary customer, you'd think they'd be more understanding and considerate. I'll be taking my business to amazon where the customer is always right. Bad company.
The customer service is atrocious. The exact description of my rental was "Fundamentals of Investing Plus NEW MyFinanceLab with Pearson eText --- Access Card Package (12th Edition)," yet no MyFinanceLab was included. The agent argued with me that it was not required to include it and refused to contact the seller. They don't list a phone number or any other way to contact them. It is like they are intending to mislead their customers, but they do not realize they will never get any continued business from all their angry customers.
Very cheap and very good quality! Super Satisfied with the outcome. Both of my books were used but they feel and look brand new! It sounds too good to be true but its not!
Seemed easy enough, now we wait for the book. Hopefully it will arrive soon and everything will be correct. First time buying textbooks online but the bookstore wanted way to much for this book.
Love it very helpful and I will be using this website again to order my books from now on. I like this as well cause its more cheaper to purchase your books for school.
I purchased a textbook just for it never come in. 6 weeks in and im now failing my class because I needed the textbook. I suggest not using this website if you care about your gpa in college.
The process was easy enough, but prices changed in 2 days so I did not get a good deal. Still very costly to rent but even more costly to buy a book I will only use for class.
Easy process and found the best value for my book this late into the semester. I am 3 weeks in and could not find a rental for less than $60 until I came here
Love the quality, the personal service/help provided if needed and the major discounts! This is BY FAR the cheapest place to ever buy/rent a book. So grateful! It's saved me so much money! :)
Books were cheaper than other websites. Quick and easy shopping. Loved it. I already purchased three books and will purchase one additional this week.
The four textbooks I need for this coming semester would have come to over $600 from my campus book store. This site cut that in half! Definitely reccommend!
I love this site! I've been using it for two semesters now and its really helped me with finding all my textbooks for an affordable price. Very convenient!
Always satisfied with valore. Hate paying anything over 70 for a book ill use once and here I just ordered 4 books rent and bought and the total was only $132, great college price!
I used Bookscouter to find the best deals and ValoreBooks was at the top almost every time! Prices do change depending on the day, so clear your browser history before finalizing a price!
This service provides books at reasonable prices! Textbooks aren't getting any cheaper but I can always count on this site to provide the best possible options for my coursework.
I've ordered from Valore Books for several years now, the shipping is always fast. I encourage others to order from this place as well, prices are reasonable too!
ValoreBooks is so easy to use and gives me textbooks for the cheapest prices. I've used it all 5 semesters of college so far and have had a great experience every time!
After Googling the textbook required for my class this was the first one to come up and I usually like paying $50 less than I would have normally... I just hope it's real without any hidden fees!
Valore Books has always been dependable and delivery books within a timely manner! I also enjoy there 30 day hassle free return policy incase I change my class schedule around!
This was the worst site you could possibly deal with. I sent them my books I was quoted 207 and change. 3 weeks later I got a check for 22$. SO i emailed them and with in 2 days they said another check for 183 was being cut. A month later still no check So today I got a check for 73$ I called them directly and after trying to give me another run around I gave them a dead line to have my book back to me or another check. Or i would report them as a scam. Then they were so happy to help me I will update to let you all know what happens. BUT i must STRONGLY SUGGEST NEVER TO USE THIS SITE. For those of you reading this having problems here is their direct contact number as of 5-23-14 *******731
Overview
ValoreBooks has a rating of 3.6 stars from 1,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValoreBooks most frequently mention great prices, good condition and college student. ValoreBooks ranks 5th among Textbook Rentals sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our apologies for the inconvenience! Industry standard maintains that any used/rented items are not guaranteed to come with supplemental materials. This is due to the fact that many access codes are only valid for a one-time use. Although the title of the book may state that the supplemental material is included, due to copyright laws we as a company cannot legally change the title to say that the supplemental materials are not included. We ask our customers to carefully read the seller's notes to confirm if access codes will accompany their rentals.
The notes under your listed stated:
Notes: Supplemental materials ( access codes, DVDs, etc.) are not guaranteed with this book.
If these codes are a necessity, we suggest contacting that seller directly by clicking the "Contact Seller" button underneath the seller's notes.
Of course, if a new item is purchased, and the access code is listed with the title, it should accompany the book upon delivery. For more information on our access code policy, please visit this link: http://help.valorebooks.com/support/solutions/articles/5000588125-what-materials-does-my-rental-come-with-