Have ordered from VV for yrs, always good service. Operators are always courteous and helpful. Prices are always good.
Always prompt processing and shipping of my orders. Appreciate the online posts
Regarding the processing and shipping information.
I like the stanchion product but the bowl is cracked. I hope I could get replacement for the cracked bowl.
Very happy with everything. The easyboot minis are great! My lame stallion due a sole puncture is now happy and comfortable in the easyboots!
Found my 2nd order to be just as prompt and efficient as the first one. I will continue to use Valley Vet for my dogs medications.
Items are easy to find on the site, reasonably priced and quick shipment!
Great customer service. Shipping is always on time.It was super easy to order and they arrived very fast! I am completely satisfied with ValleyVet.
Easy to order, quick delivery! I have ordered from Valley Vet many times and always gotten great service.
Order came on time with correct content. Could not get the livestock product needed thru local suppliers. Really grateful for this company!
Valley Vet has the best customer service. They are polite and respond quickly. I have never had a negative experience.
My order actually arrived a day earlier than expected. Everything was well packaged and in great condition.
Received 3 bottles of horse fly repellent in only 2 days! Easily ordered & carefully shipped without any spills.
Valley Vet always comes thru with accurate and speedy delivery. Thanks for helping keep my horse healthy.
I had ordered two Kensington fly sheets which, unbeknownst to me when I ordered, where drop-shipped from Kensington. I decided not to keep them, and even though the Valley Vet return policy says drop-shipped items might not be returnable, Valley Vet took them back. I've ordered from Valley Vet quite a few times over the years, and have never been disappointed with their service.
Having said this, customers who purchase OTC veterinary products such as Seresto flea collars, Frontline, or Cheristin should know that, with the exception of Bayer, no manufacturer of veterinary products normally sold through veterinarians sells directly to Valley Vet or any other online source. They sell only to veterinarians. But there is nothing to stop unscrupulous veterinarians from buying large quantities and re-selling it to online shops. The term for this is "diversion." Some manufacturers like Elanco put tracking codes in the cartons and will cut off sales to veterinarians caught diverting product, but most don't bother. But they will not stand by diverted products. If you purchase a diverted product online in order to beat the price charged by your veterinarian, and you have any kind of a problem with the product, you're on your own. As for purchasing FDA-approved drugs requiring a prescription, Valley Vet is accredited by the National Association of Boards of Pharmacy, which you should look for when purchased prescription drugs online, but unless your veterinarian does not carry a particular drug, you still might be better off purchasing directly from your veterinarian, especially drugs like insulin that require refrigeration.
They took care of everything! Pleased with the process and quickness. First time doing business but will order again.
ValleyVet has been a great place to get prescriptions for my mom's dog and mine as well. They have what we need at good prices!
Easy to order and got the product in reasonable time would deal with again as they did do a great job
Large variety of top products at the best prices. Easy to navigate website. Quick and usually free shipping.
Overview
ValleyVet has a rating of 4.7 stars from 1,071 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValleyVet most frequently mention customer service, timely manner and fast delivery. ValleyVet ranks 2nd among Pet Supply sites.
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- Marysville, KS, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members