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Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.
The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.
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Easy to book! Looking forward to the adventure! Other two families attending said it was easy as well.
So glad to hear this! Thank you for the positive review!
Easy to navigate! Very efficient, sent emails to confirm and then explained where to pick up vouchers including a map.
We appreciate you taking the time to write this awesome review!
Easy to arrange activities! Can't wait to actually enjoy the activities scheduled next month!
Vacationing should be easy! We hope you make wonderful memories with your loved ones.
Easy to Use. Appreciated the quick and efficient method of ordering tickets.
We appreciate you taking the time to write this wonderful review!
So far experience has been very good. Very easy to do. Hopefully it will continue to be so and we will have reservations. Really appreciated the price!
I am so glad to hear about your wonderful experience with us Thomas!
Great wondered about seating. Answered all questions fast and to my liking. Best way to get tickets
I am so glad to hear this Anthony! We strive to provide excellent customer service!
Excellent, and very Friendly, courteous. If you need to make changes, you can with no problem
Thank you for the 5 star review!
Quick and easy making this reservation. I deal with this every year vacationsmadeeasy.com.
So far... so good!
This is a second request from you.
Thank you for the amazing review. Enjoy your vacation!
Everything went well with booking so far, the information I received was a little confusing? Will I get an email "ticket" or do I have to pick them up somewhere after I get to My destination?
Hello Linda, I resent your confirmation email which will have all the information you need! If you have any other questions please feel free to reach out to us. Thank you for booking with us!
Updated review.
Customer advocate Nicki was a great help, and handled all our questions and concerns promptly, efficiently and with great professionalism. I would recommend Vacations Made Easy for any and all travel activities. Thank you for a great customer service experience. Sue & Charlie
Thank you for a great on line experience, however I had hoped my tickets could be sent to me electronically, as we are travelling and pick up prior to the event is very difficult.
Sue Schanz
Hello Susanne, I am so sorry to hear about this experience. I would love to look into this for you. I did call but was unable to reach you. I left you a voicemail with my contact information. I will send you an email with the information as well. I do hope to rectify your experience with us. I look forward to speaking to you.
Thank you for a great on line experience.
Great except it did not give me the over 55 or the military discount.
Hello Patricia, I did check your order and it does appear your senior discount was applied! If you have any other questions please feel free to reach out to me. Thank you for booking with us!
Great and nice to see all the options. The ability to choose date and time really helped us plan out our vacation! So excited
So glad to hear this! Thank you for the positive review!
Easy to use and make plans would highly recommend!
We are so glad to hear this! We strive to provide a fast and easy booking experience!
Great so far. It's been a great enjoyable experience so far. Looking forward to my future vacation...
Please let us know if there is anything else we can do for you! Enjoy your vacation!
Very easy to book reservations and follow-up very nice.
We love to hear this Susan! Thank you for booking with us!
Somewhat easy to use, but major problems with trying to print vouchers.
Robert, if you run into this issue again please contact us so we can assist. Thank you for booking with us!
So far, everything seems to be going great. We'll see later.
Thank you so much for the kind words.
Fast and effecient they helped me with everything that I needed to know. Made it easy for me to book my vaction.
Please let us know if there is anything else we can do for you! Enjoy your show!
Answer: Overall scam and a front for timeshare. Buyer beware! Purchase directly from the source
Answer: Its a Scam...
Thank you for the positive feedback. Enjoy your show!