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    V1CE

Ratings On Other Platforms

Trustpilot
3.8 / 5
Corporate Values

Overview

V1CE has a consumer rating of 2 stars from 5 reviews indicating that most customers are generally dissatisfied with their purchases. V1CE ranks 33rd among Business Cards sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4
View ratings trends
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How would you rate V1CE?
Top Positive Review

“Coolest thing I ever bought”

Muhammad F.
7/11/21

I mean this is just amazing. The product idea is amazing and the actual product is even more awesome. I got the plastic card which is I think the best most affordable option. Mine was laser printed on a black background and had a QR Code on the other side. I mean I will be honest I was cheap about it and ordered via free shipping which takes 30 working days but product was and is amazing. I don't need to carry around business cards anymore at all:-)

See positive reviews
Top Critical Review

“Communication Challenge!”

David P.
11/7/21

I received my card without any problems, and it is actually very nice looking and feels of good quality. However, in advance of purchasing the card I spoke with a customer service person regarding a critical need - which is to gather my client's information easily via a form they would fill out and I would be able to pull of the V1ce web interface. I asked if all that was included, and the answer was yes! So technically the answer is that it is included in the system, however, I was not told it would be an extra $80+ dollars per year. The part that is so frustrating is that I have now been promised three times that a manager would reach out to speak with me - and would you believe I have heard nothing. This is a classic instance where a simple call could have avoided a negative review based on customer service. I hope it improves and I hear back and we can resolve both the communications issue and misleading information... here's hoping they finally get in touch.

See critical reviews

Reviews (5)

Rating

Timeframe

Other

kevinc2160
1 review
0 helpful votes
March 29th, 2022

This is what happens when you let programmers design the interface. Totally frustrating and not worth the time to setup.

ernesti18
1 review
0 helpful votes
February 3rd, 2022
Verified purchase

I leave you my last message sent to their team, that explains everything (sorry for my bad english) on all their email they are very sorry but very useless:

"Yes, the qrcode I used is that of the demo card, before printing my business cards I sent 2 emails and I even specified that I wanted a clear explanation because I did not speak English well, I clearly specified if the qrcode was going to be the same once activated so that I could print my cards, and I was told yes, I can send you the email in copy.

I recapitulate, I pay for my card for a shipment to Belgium, I explain to you in advance that I am here only for 2 weeks and that I need to print standard cards with the qrcode that you propose... everything is ok i order. The first card is lost somewhere, so it delays the reception of the card, a new card is printed but your team does not correctly fill in the customs papers and includes the vat and the shipping costs in the price of the product, so customs obviously stops the package and asks to pay an additional tax of 27 euros calculated on the total price you reported.
Returning to my country I can no longer wait for customs to release my package and above all I do not want to pay again for nothing.

SO, I am understanding, I trust you to order a new card once back on my island, I even buy a year of v1ce pro... and you tell me that you cannot make a commercial gesture of your side and give me my unlimited scans?

You know what? It does not matter, I lost money printing cards guided by your bad advice and having confidence in you. Too bad that's life, I'm going to cancel my v1ce pro subscription and count on me to transmit my experience on the networks and other review sites."

Tip for consumers:
dont use this site

Service
Value
Shipping
Returns
Quality
davidp3524
1 review
0 helpful votes
November 7th, 2021
Verified purchase

I received my card without any problems, and it is actually very nice looking and feels of good quality. However, in advance of purchasing the card I spoke with a customer service person regarding a critical need - which is to gather my client's information easily via a form they would fill out and I would be able to pull of the V1ce web interface. I asked if all that was included, and the answer was yes! So technically the answer is that it is included in the system, however, I was not told it would be an extra $80+ dollars per year. The part that is so frustrating is that I have now been promised three times that a manager would reach out to speak with me - and would you believe I have heard nothing. This is a classic instance where a simple call could have avoided a negative review based on customer service. I hope it improves and I hear back and we can resolve both the communications issue and misleading information... here's hoping they finally get in touch.

jeanfrancoism7
1 review
0 helpful votes
September 23rd, 2021

I bought 2 cards on July 1,2021 and at the reception a month later, the cards issued were of poor quality, also including operating problems, Courtney of the company V1ce offered to redo them and again to reception: very poor print quality, malfunction and cards mixing user names

"" Hello Jean,
I hope you are well! Thank you for providing us with the images, and I sincerely apologize for making the same error. I am going to issue a reprint as we speak and prioritize this above all existing orders. I will have the new cards checked over by myself before being sent out to you, as well as check the NFC and QR! I apologize once again and I thank you for your patience! I hope you have a great day further.
Kind Regards,
Courtney ""

The 3rd series of cards has just been issued and the quality is the worst, the cards have the same name and sharing by tap only works with Iphone from the 11...

Products used:
NFC Business cards

Service
Value
Shipping
Returns
Quality
muhammadf92
3 reviews
0 helpful votes
July 11th, 2021

I mean this is just amazing. The product idea is amazing and the actual product is even more awesome. I got the plastic card which is I think the best most affordable option. Mine was laser printed on a black background and had a QR Code on the other side.
I mean I will be honest I was cheap about it and ordered via free shipping which takes 30 working days but product was and is amazing. I don't need to carry around business cards anymore at all:-)

Tip for consumers:
Get the plastic ones. They are fairly affordable and work just as well as the metal. But it depends alot on what colors you are using in your logos and name. So make sure the design they show you before printing looks good.
Secondly, don't pay extra for express shipping just get the free shipping option. It will take almost a month but you will get it just fine even the express shipping takes almost the same time

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