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Utsav Fashion Reviews Summary
Utsav Fashion has a rating of 3.9 stars from 2,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Utsav Fashion most frequently mention customer service, good quality and fast delivery. Utsav Fashion ranks 1st among Indian Clothing sites.
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Affordable outfits that are made for your specific build. Already color coordinated. Was happy to be able to purchase different styles in a variety of colors..
Quality of clothing are okay. A few errors in my orders recently. But overall a good company to work with.
We are sorry to know that your orders did not offer a hassle free experience and were sent with few errors. We do take utmost care while processing an order, however, at times we end up with some unintended error. We will definitely work on your feedback and ensure an error free experience henceforth. We are thankful to you for being considerate.
Looking forward to serve you again with the best of our capabilities.
Regards,
Team Utsav Fashion
I am Very satisfied and happy with all items. Ravi was very patient, willing and helpful. GREAT JOB RAVI! He deserves a promotion. Thank you for all your help
Thank you Indra for the words of appreciation. We are extremely happy to know that you are satisfied with the services offered by our customer support representative. Your message has been conveyed to him and he is thankful to you for the kind gesture.
Looking forward to serve you again.
Regards,
Team Utsav Fashion
I received my purchase on time and in excellent condition. Delivery service was on point, will definitely buy from here again
Thank you Eva for the wonderful feedback. We are glad that we have been able to stand upto your expectation. We are thankful to you for the appreciation and will ensure to offer quality service always.
Eagerly waiting to serve you again.
Regards,
Team Utsav Fashion
The product is good and delivered on time.
The cloth is good and stitching style is perfect.The size is perfect.
We are glad to know that you liked the product and the services opted were upto your expectation. We always strive for the best ever customer experience and will ensure to maintain the same in future as well.
Looking forward to serve you again.
Regards,
Team Utsav Fashion
Utsav is an excellent site all the items are very economical and reachable, the designs are different and decent too, to me utsav makes it very easy to live with style within the tradition as I'm in America I found that utsav provides with the best services because I have tried some other sites too.
Thank you Samina for the wonderful words of appreciation. We are extremely happy to know that we could add up to your experience while shopping with us. You can be rest assured about the same level of services throughout your shopping with us.
Eagerly waiting to serve you again.
Regards,
Team Utsav Fashion
Item fits as expected, the colors and fabrics are luxurious, the shipping was expedited, overall great experience.
Thank you Samantha for the words of appreciation. We are extremely happy to know that you had a great experience while shopping with us.
We will ensure to maintain the same level of services in future as well. Looking forward to serve you again.
Regards,
Team Utsav Fashion
I liked the style of my garments and the price was a bargain. I loved the free shipping. Please do that more often! Thanks!
Thank you Edna for the positive review. We are glad to know that you liked our garments and the promotional offer of free shipping. Based on your feedback, we will definitely announce this promo often in future as we wish to have our customers have the maximum shopping benefits and enjoy the experience to the fullest.
Eagerly waiting to serve you again.
Regards,
Team Utsav Fashion.
Good quality products, you get what you see & they are always well made. You have fast replies on any questions from customer service.
Thank you Sharon for the wonderful feedback. We are glad that we have been able to stand upto your expectation. We are thankful to you for the appreciation and will ensure to offer quality service always.
Looking forward to serve you again.
Regards,
Team Utsav Fashion
Thank you so much for the beautiful sarees. Keep up the good work. I would definitely be buying from u again
We are glad that you liked our products and services. We always strive to offer the products at the best possible prices for enhanced shopping experience.
Eagerly waiting to serve you again.
Regards,
Team Utsav Fashion
I got lengha choli perfectly happy with it fits excellently. Have bought something else since, just waiting to be delivered
Thank you Wendy for appreciating our efforts, we are glad that you liked the product and is well fitted. Regarding your pending order, it is on the verge of getting completed and shall be shipped out in few days.
Its a pleasure to serve you and thus looking forward to have more orders from your end.
Regards,
Team Utsav Fashion
Sarees are good. They match with picture. Paying to get blouse stitched is waste of money because they do really bad job with stitching. Size doesn't match. So buying salwars is also not good choice because of the stitching quality.
We are really sorry to know that the salwar kameez stitching was not upto your expected level, we will definitely get your orders checked in this regard.
We will surely improve our tailoring errors and ensure that you do not get another opportunity to complain. We are thankful for highlighting the concern and will look into it. Thank you once again for appreciating the sarees and will work on your feedback to gain your complete confidence on us.
Regards,
Team Utsav Fashion
I ordered a bridal jewellery set on line. It did not meet my expectations. So I contacted Utsav. They were very responsive and after offering me some options which I did not want, they offered to refund me the entire amount. They made arrangements to have the item fed ex'd to them including paying for the fed ex return fee. I am awaiting the refund, but I trust it will happen soon.
I am very happy with them and will be shopping on line again on their site once the refund gets credited to my account.
They are true to their word and I love their collection. They are outstanding.
Thank you Simi for the detailed feedback. We are really sorry to know that the bridal jewellery set was not upto your expectation and thus you had to return the item. We understand that in spite of our efforts to provide a smooth shopping experience, at times we fail to have a 100% achievement, therefore, we have ensured that our return and refund policies are customer friendly and provides ease of opting out of any purchased product, if not desirable.
As the order number mentioned by you is incorrect and the item code is also not available, so we are unable to track your refund status right now. If you can share the correct order number then, we can track the status and get back to you.
We are thankful to you for understanding our unintended error and appreciating our collection and services. We would ensure that such an error is never repeated and would improvise on our loopholes
Regards,
Team Utsav Fashion
I purchased 2 outfits. One fit perfectly and is very good quality and I am completely satisfied. The second was way too large, too long and not at all what I expected from the online photo. But the Utsav team made me several different suggestions to correct the issue and in the end was very good about allowing me to return it, just paying the shipping. I am still waiting for it to get back and to get a refund but I will exchange it for another outfit. Overall, pretty good online experience that I was not expecting when dealing with a company so far away.
Thank you Linda for sharing the feedback with us. We are glad that we have been able to resolve your concern regarding the item which was misfit. Please do not worry regarding the amount that you have spent, it shall be processed in a while and we will keep you posted on the proceedings through email.
We are thankful to you for providing an opportunity to rectify our unintended error. We understand that during an online purchase a customer puts her entire trust on a featured website and thus we take this as a responsibility to prove that at Utsav, we believe in complete transparency and accept faults, if any committed from our end, so that your shopping experience remains intact.
We are though very happy to receive your appreciation for the other item which has a perfect fit and will ensure that you alwas receive a hassle free service from our end.
Regards,
Team Utsav Fashion
Never had so good experience with online shopping as utsavfashion. Always supportive. Very high quality on product. Thanks a lot. Definitely will shop again.
Thank you Viktoriya for such a wonderful feedback. We are glad that we have been able to keep up to your expectation. We always strive to offer the best quality product to our customers so that they can have the maximum shopping benefits.
We are eagerly waiting to serve you again and will ensure to offer the similar experience everytime.
Regards,
Team Utsav Fashion.
Wonderful quality, well packed. The clothing arrived in a reasonable amount of time. I will be ordering again. Thank you. - Katherine
Thank you Katherine for the positive feedback. We are glad that you appreciated our services and liked the product as well. We will ensure to maintain the same level in future as well and would love to serve you throughout. Awaiting to serve you sooner.
Regards,
Team Utsav Fashion
Good service from the ordering to delivery. I like the outfit and stitching. The skirt is a bit long but it is fixable
We are glad to know that you liked our services and will ensure that we maintain the same throughout in future as well. We hope that the lehenga length has been fixed by you and we have taken this as a feedback for our tailoring team.
We are looking forward to serve you again.
Regards,
Team Utsav Fashion.
The saree came sooner than expected and packed beautifully. The colors in the picture described the saree accurately. Love it!
Thank you Christine for the lovely feedback, we are glad that you liked our product and will ensure to maintain the beautiful collection in future as well.
We are eagerly waiting to serve you again and deliver the same shopping experience always.
Regards,
Team Utsav Fashion
Received item with damage box. But the item still in a good condition. Overall Im happy with this purchase. Looking forward to buy again in the future
Thank you for sharing the feedback and we are really sorry to know that the packaging was damaged upon delivery. We have taken a note of the complaint and will get this checked internally and will instruct our courier partner for well handling of the package.
We are glad that the item was not damaged due to packaging and you are happy with the purchase. Henceforth, we will ensure that the items are delivered with well packaged material so that the shopping experience remains intact.
Looking forward to serve you again in near future.
Regards,
Team Utsav Fashion
My experience with UtsavFashion purchase was good in all regards like price, quality and service. I would use UtsavFashion for my next purchase and would recommend to friends also.
Thank you Tamilarasi for the wonderful comment. We are glad that we have been able to stand upto your expectation and will ensure the same level of service in future.
We are thankful for your recommendation and will never let you down. Looking forward to serve you in near future.
Regards,
Team Utsav Fashion
From the business
STYLE & SERVICE
Celebrating over 16 years of offering Personalised Indian Ethnic Wear to the world. Unravel a myriad range of colors and styles of Sarees, Salwar Kameez, Lehengas, Indowesterns, Kurta Pajamas, Jodhpuri Suits, Angrakhas, Indian Jewellery - a touch of India for everyone in the family.
Bespoke Tailoring
The perfect fit begins with our Standard Stitching services. Get an absolutely unique look to your taste with Design - customised for Style and Adornments. Every order is managed in-house by expert Masterji and his troops.
Global Delivery
We deliver to over 200 countries internationally using the best couriers partners and logistics services. Packages are typically delivered with 3-5 working days of dispatch from India.
Ready to Ship Selections
With 10000 options ready to fly out on your order within 1 - 3 days, Indian fashion will always be as fast as it is elegant.
Over 50000 Styles
FOR WOMEN: Explore a vivid range of Sarees, Salwar Kameez, Lehengas, Indo Wes...
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Jerniqua for the wonderful feedback. We are glad that we have been able to stand upto your expectation. We are thankful to you for the appreciation and will ensure to offer quality service always.
Eagerly waiting to serve you again.
Regards,
Team Utsav Fashion