Utsav Fashion has a rating of 3.9 stars from 2,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Utsav Fashion most frequently mention customer service, good quality and fast delivery. Utsav Fashion ranks 1st among Indian Clothing sites.
Everything was good and arrived on time. My only thing was that I wanted something ready to wear but didn't have my size.
I have mixed feelings. The sherwanis for my son and husband, great quality and fit. My suit not so much. Tried it on and it starter to fray at the shoulder seams so hoping my friend can fix that. Also in Canada despite the price listed you pay extra in duties and since they shipped the order in 3 separate packages, I had to pay an extra $200. Not sure I will do this again. The quality for the price was just okay.
Fast and without any problems. Was kept informed all the time.
My experience with UTSAVFASHION was extremely satisfactory. I will recommend it to my friends and family.
Needed to get clothes for an Indian Wedding. Utsav had a gold variety of styles and colors available. The two outfits that came fit with only minor needs for alterations (I have short arms so usual have to get them shortened).
Happy with the two lehenga sets I ordered. Both are good quality, great prices and delivered fairly quickly.
I was very happy to purchase the dress.and it's very comfortable to wear. Exact fitting
Customer Service was great!
Claim can meet date I need.
Checked sizes to be sure in stock.
Helpful with regard to fabrics And measurements!
I had a great experience and was happy with the product. I ordered bangles and men's suits and they were all good quality.
The items did not match the fit that we provided for anyone.
When searching on Utsav.com, sometimes when I filtered by my size *and* days it would take for the item to ship, the search results in my size were not always available within the number of days I selected. After finding the right items and placing an order, my clothes arrived on time. The fit in the chest and sleeves was a bit snug in two of the three tops I ordered.
Overall buying experience was great.
However, the picture and the product are not comparable. The saree I purchased looked great, description says georgette I received a net saree.
One of my saree came with badly stitched fall.
I am disappointed… sorry!
Seamless and reliable shopping experience and effective customer service..
The Lehenga and Nehru jacket had a awful smell to them. I had to have them specially dry cleaned to get rid of the smell. There wasn't time to send it back and a get a new one as our wedding is on the 11th August.
I know I should have got in touch with the company to complain about the awful smell but had time restriction Hope you improve your service on sending out in this condition.
I would say that at times I am confused with the prices and special offers. I have an item in my basket which I feel reluctant to order.
I needed early shipping for my item for a family member's wedding. Reached out to customer support about it and they responded quickly. They said they'd still need 10 days for processing before shipping which would take a few more days, and yet the items arrived only 5 days after I ordered them. Two weeks ahead of time. I live in the U.S. so I was amazed at the speediness. Really happy with the help, quality, and timeliness.
My order was delivered in 2 packages, one via DHL and the other via FedEx. I received the DHL one without any issues but the FedEx one was delivered to someone who is not my immediate neighbour, and initially presumed lost as I was not given any address to go to. Kaushal was very helpful with tracking down the parcel and there was good communication via email. Despite this inconvenience, I'll probably do more purchases in the future.
Answer: Hi Sonia. We are into this business now for over 15 years. We do believe in 100% customer satisfaction. We have less than 3% disappointment rate. And in case our customers are not happy with the item, we do have a friendly cancellation and refund policy in place. We would request you to allow us an opportunity to serve you. We are sure that you would be happy with the overall experience.
Answer: Yes they took over a month or more to delivery. Trust me don't ever buy from them. The clothes is nothing like what's in the picture.
Answer: Hi Priya, Please help us with the order number starting with MU so that we may check and assist you. Please don't worry. We shall surely close the case to your satisfaction.
Answer: Hi Uma. Our order number starts from MU or MI. Our website is www.utsavfashion.com. Can you please confirm the site from where you have ordered?
STYLE & SERVICE
Celebrating over 16 years of offering Personalised Indian Ethnic Wear to the world. Unravel a myriad range of colors and styles of Sarees, Salwar Kameez, Lehengas, Indowesterns, Kurta Pajamas, Jodhpuri Suits, Angrakhas, Indian Jewellery - a touch of India for everyone in the family.
Bespoke Tailoring
The perfect fit begins with our Standard Stitching services. Get an absolutely unique look to your taste with Design - customised for Style and Adornments. Every order is managed in-house by expert Masterji and his troops.
Global Delivery
We deliver to over 200 countries internationally using the best couriers partners and logistics services. Packages are typically delivered with 3-5 working days of dispatch from India.
Ready to Ship Selections
With 10000 options ready to fly out on your order within 1 - 3 days, Indian fashion will always be as fast as it is elegant.
Over 50000 Styles
FOR WOMEN: Explore a vivid range of Sarees, Salwar Kameez, Lehengas, Indo Westerns and Fashion Accessories curated from the farthest corners of India and exquisite craftsmanship. Be it an elaborate Banarasi or Kanjivaram Silk, a rich Bridal Zari and Resham work Lehenga, a party wear Anarkali or the most contemporary slit Salwar Kameez in Abaya style, you will find them here. Complete the look in Kundan Jewellery and embroidered Mojaris.
FOR MEN: From classic Nehru Jackets to hand embroidered Jodhpuris, a shift to an Indian persona is just a click away. Essentials like Kurta Pajamas, Pathani Suits and Juttis are available in myriad options.
FOR KIDS: The young charmers are always the first in our thoughts. Lehengas, Gowns and Salwar suits for girls and Kurta Pajamas or Angrakhas for boys are what we pride ourselves for.