Utsav Fashion has a rating of 3.9 stars from 2,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Utsav Fashion most frequently mention customer service, good quality and fast delivery. Utsav Fashion ranks 1st among Indian Clothing sites.
Mostly I was satisfied with this purchase. One thing I don't understand why they made the regular blouse ordered as a custom made blouse, with tassels on the back and very low cut, I don"t wear that type of blouses. Now I cann't alter that.That was my favorite saree I ordered this time.
It was a great experience buying from Utsav. I got all clothes made to measurement and shipped promtply. The lehanga and salwar suits fit nicely but my blouse for lehanga is ill fitting. I will have to get it adjusted.
I ordered a ready to ship garment that specified the material, length and items included. After I ordered, I got a notification saying that I will be getting a different material dupatta and a different length of the Kurta. I had to do a lot of back and forth for them to eventually send me what was supposed to be sent. And it took 3 weeks. The outfit turned out really good though.
I ordered two sarees, my first order was fine. But in second order on border of saree, there was loose thread. I can't return because it's stiched. I hope on my next order I will get better quality. Thank you.
Order was received on time thank you and size was perfect.
Very pleased with the entire shopping experience. They contacted me with an alternate when the color was no longer available and it arrived earlier than expected. Stitching was on point too!
Overall good, shipping, material and customer service
The color did not match the advertised image. Because of this I was not able to wear it for the intended event.
Overall my experience with customer service was excellent. I always got support via chat whenever I needed it. I got my questions answered quickly. The dress I ordered is absolutely beautiful and the quality is fantastic. However, there are some matters to note - the website description never mentioned there would be cups sown into the dress. This makes sense because the dress is backless. However, the cups were WAY too high, above breast level, so I had to go to a tailor locally to get them removed. It would have been better to not have cups shown into the dress. Also, for getting the outfit stitched, the website mentioned only taking bust measurements. I recommend the buyer to take waist and shoulder measurements too. Although I took multiple measurements and compared them to the sizing chart, it showed I need a size small but I'm realizing that maybe a medium might have been better. I'm not totally 100% sure though because this dress requires a fitted look to avoid gapping in the back and for the dress to lay flush against the skin.
The customer service was very attentive and kind. I asked them if they could ship my order a few days earlier so I had it by the wedding date and they did! I appreciate it so much
Very very beautiful Sherwani, I bought it for my Son-in-law, nice material, worthful for the price,
But the shipping got delayed a little bit, but overall it was very pleasant experience, Thank you!
My order was delivered within the specified timeframe, and the customer service is available around the clock, incredibly responsive, and highly reliable. They even exceeded my expectations by double-checking my measurements multiple times. Initially, I was confident that I had provided the correct measurements, so I was slightly annoyed when they continued to ask for confirmation. However, it turned out that I had indeed made an error in my measurements. This experience showcases the expertise of their tailors and designers.
Despite the back-and-forth regarding the measurements, my order still arrived on time. It fit me perfectly and looked just as it was displayed. I want to express my gratitude to Utsav Fashion for their exceptional service, and they've now become one of my favorite online shopping destinations.
Order came in a timely manner and fits well, I had a very good experience using this
Shopping experience was seamless. The team also has a great response time.
I had a great shopping experience with Utsav, I bought saree and it was fabulous
Utsav is my first choice when I am looking for a beautiful Indian outfit for a special occasion. I'm always impressed by the variety of items available, and by the workmanship.
Wrong size sent, but they are rectifying it.
Also, website offered extra $10 USD off if I gave my email address. I did, then received a code for the discount. It did not work, I didnt get the discount.
You offered extra $10 USD off if I gave my email address. I did, then received a code for the discount. It did not work, I didnt get the discount.
Really good order to Australia. Matched the picture
Very happy with the delivery time and easy to order process.
So far good. I hope delivery process will also be nice and on time.
Same as above.i wont be wearing my outfit at all.its looks ridiculous. What a waste of money
Answer: Hi Sonia. We are into this business now for over 15 years. We do believe in 100% customer satisfaction. We have less than 3% disappointment rate. And in case our customers are not happy with the item, we do have a friendly cancellation and refund policy in place. We would request you to allow us an opportunity to serve you. We are sure that you would be happy with the overall experience.
Answer: Yes they took over a month or more to delivery. Trust me don't ever buy from them. The clothes is nothing like what's in the picture.
Answer: Hi Priya, Please help us with the order number starting with MU so that we may check and assist you. Please don't worry. We shall surely close the case to your satisfaction.
Answer: Hi Uma. Our order number starts from MU or MI. Our website is www.utsavfashion.com. Can you please confirm the site from where you have ordered?
STYLE & SERVICE
Celebrating over 16 years of offering Personalised Indian Ethnic Wear to the world. Unravel a myriad range of colors and styles of Sarees, Salwar Kameez, Lehengas, Indowesterns, Kurta Pajamas, Jodhpuri Suits, Angrakhas, Indian Jewellery - a touch of India for everyone in the family.
Bespoke Tailoring
The perfect fit begins with our Standard Stitching services. Get an absolutely unique look to your taste with Design - customised for Style and Adornments. Every order is managed in-house by expert Masterji and his troops.
Global Delivery
We deliver to over 200 countries internationally using the best couriers partners and logistics services. Packages are typically delivered with 3-5 working days of dispatch from India.
Ready to Ship Selections
With 10000 options ready to fly out on your order within 1 - 3 days, Indian fashion will always be as fast as it is elegant.
Over 50000 Styles
FOR WOMEN: Explore a vivid range of Sarees, Salwar Kameez, Lehengas, Indo Westerns and Fashion Accessories curated from the farthest corners of India and exquisite craftsmanship. Be it an elaborate Banarasi or Kanjivaram Silk, a rich Bridal Zari and Resham work Lehenga, a party wear Anarkali or the most contemporary slit Salwar Kameez in Abaya style, you will find them here. Complete the look in Kundan Jewellery and embroidered Mojaris.
FOR MEN: From classic Nehru Jackets to hand embroidered Jodhpuris, a shift to an Indian persona is just a click away. Essentials like Kurta Pajamas, Pathani Suits and Juttis are available in myriad options.
FOR KIDS: The young charmers are always the first in our thoughts. Lehengas, Gowns and Salwar suits for girls and Kurta Pajamas or Angrakhas for boys are what we pride ourselves for.