Overall experience was awesome. From the time we reserved the waterslide until they came and picked it up. Have recommended bouncin bins to everyone that has asked us about it.
Seems like they say what you want to hear over the phone before you give them payment and after you've paid and are busy in the middle of your kids party they switch it up. Distasteful, honestly.
The original dunk tank I took made it about 1/2 mile before the side started disconnecting from the tank so I turned around and returned it. The second one was built better and made it home. Once home the wood under the step (By the ladder) to get onto the seat began to crumble / splinter everywhere. I had to take out all the wood pieces under the seat and cut a 2x6 piece of wood to size and put it back under the seat to ensure it was safe. Additionally, The metal extension arm that the ball hits wasn't attached (the circle plate that attaches to the arm) I used 10 zip times throughout the day to try and keep it on with no avail so I just stopped trying. Our family had to stop and put it back on after each throw. Overall, not a great experience.
The staff that delivered and set up the obstacle course was very professional and friendly.
Thank you for your kind words, Tracey! We're thrilled to hear that our team made a great impression with their professionalism and friendliness. We look forward to serving you again for your next event!
Awesome experience start to finish! The product was awesome quality and the delivery made my life so much easier! Will definitely rent again from you!
Sarah, we're delighted to have provided you with an awesome experience from start to finish. It's great to know that our product quality and delivery made your life easier. We can't wait to be of service again for your future events.
I loved working with Bouncin Bins! It was set up on time and managed professionally for our two-day event. This was a huge undertaking with 25 different attractions. I'm so happy with our experience.
Thank you, Melanie! We're thrilled to hear that everything went smoothly for your two-day event and that our team could support you with the Many attractions! We appreciate your kind words and look forward to working with you again in the future!
Very helpful staff who is willing to work with the customer. My kids have loved every bounce house we've gotten from Bouncin Bins and the popcorn and cotton candy machines are wonderful.
Thank you for your wonderful feedback, Amanda! We're delighted to be helpful and accommodating. We're glad your kids have enjoyed our bounce houses, and concession machines. We appreciate your support!
Love the product but we had no idea when they showed up to deliver they were coming, no call or text and we had no idea when they were coming to pick it up. Outside of that great experience!
Thank you, Taylor! We're glad to hear you loved the product and had a great experience overall. We apologize for the lack of communication regarding delivery and pickup times. We'll work to improve this in the future so that you have all the information you need ahead of time. We appreciate your feedback and look forward to serving you again!
I had an UNEXPECTEDLY WONDERFUL experience with BOUNCIN' BINS, Utah! I can't say enough about the size and quality of the Bounce House and Cotton Candy Machine! I have personally rented bounce houses for parties before, but none compared to the Bouncin' Bins one in size...and the other parents at the daycare party said the same! Best of all, the Bouncin' Bins Customer Service was Fantastic! The setup crew arrived promptly and were helpful, polite, and professional. And Tom from the Shop WENT ABOVE AND BEYOND! I am more grateful than he knows! The party was the best we've had out of MANY over the years...and we're already planning on a repeat for next year! HIGHEST RECOMMENDATION!
Thank you, Robyn, for your fantastic review of Bouncin' Bins in Utah! We're thrilled that you had a wonderful experience with us. It's great to hear that the bounce house and cotton candy machine exceeded your expectations in size and quality. We're also glad that our customer service and setup crew were professional. We appreciate your glowing recommendation and can't wait to assist you with future events!
Tom and Sandy are great. Tom especially speaks in layman's terms and explains what each ride does, what age group it's for, and he just magically makes it all happen!
Thanks, Kathy! We’re so glad to hear that Tom and Sandy made your experience great. It’s wonderful to know that Tom’s clear explanations and attention to detail helped everything run smoothly. We appreciate your feedback and look forward to helping with your next event!
We hired Bouncin' Bins for our law firm's summer party. Thomas and Sandy did a great job of recommending inflatables and games for us, and our employees had a great time! Karen, Ricky, and the rest of the staff were polite and accommodating. It was wonderful to know it was all taken care of and all we needed to do was show up and have fun.
They were a little late but the setup was so fast it didn't even matter. You made my event so fun for the kids and I appreciate all you guys did. Thank you!
Thank you, Lizbeth, for your feedback! We're sorry we were a bit late, but we're thrilled that we could play a part in bringing such enjoyment to the kids at your event. We sincerely value your appreciation. Thank you for choosing us!
From booking, to set up, to take down, things went very smoothly. The bounce houses were a huge hit at my event. The customer service was great and everyone was helpful and friendly.
Thank you Madison! We're thrilled that everything went smoothly with your event and that you were satisfied with our customer service. We appreciate your feedback and look forward to serving you again!
Our event went off without a hitch! Bouncin Bins was efficient from start to finish, and made the process so easy! The delivery employee was so kind, helpful & professional. Thank you!
Thank you, Chris! We're thrilled to hear that your event was a success and you had a seamless experience with Bouncin Bins. We're delighted that our team delivered excellent service from start to finish. Your kind words mean a lot to us! We look forward to serving you again.
Awesome! It was a great bounce house and a great setup service. We got a water one, and there was nowhere to hook up the water, so we just set the hose at the top of the slide. But it worked out ok!
Thanks, Lucy! We're so glad you enjoyed the bounce house and setup service. We appreciate your flexibility with the water setup and are happy to hear it still worked out!
We love Bouncin Bins! They take care of everything and we have never had a problem after years and years of our annual 4th slide party. The only reason for the 4 stars is it is so expensive!
Thanks, Rhonda! We’re so glad to hear you’ve enjoyed years of great experiences with us. We appreciate your honest feedback about pricing and will keep it in mind as we continue striving to provide the best value possible. Thank you for your loyalty!
Excellent set up, awesome slide that kids and adults both loved, and quick take down and removal. This has been our tradition each uear and we have loved using this company.
Yes always a pleasure working with Bouncin Bins! You're very helping and accommodating to what we'd like. The drop off and pickup was great! The staff is very friendly and helpful!
Thanks, Cheryl! It’s always a pleasure working with you too! We’re glad our team was helpful and accommodating, and that the drop-off and pickup went smoothly. We appreciate your kind words!
Very frustrating that they never pick up the bounce house when the party ends. We've used you guys so many times and never can be there on time. And it's the day after and still haven't shown up.
The technician came early so we had the full time. He was efficient and knowledgeable. Everything went well it was the hit of the party. The price was reasonable.
Thanks, Cathy! We're glad the technician was early and everything went smoothly. It’s great to hear it was the hit of the party, and you found the price reasonable. We appreciate your feedback!
My grandkids absolutely loved this Bounce House! "Best Bounce House Ever!" The delivery and set up and take down was perfect! Very happy with Bouncin Bins!
Thank you, Jane! We're so happy to hear your grandkids had a blast with the bounce house! We strive to make the entire process as smooth as possible, and we're thrilled that everything went perfectly. Looking forward to serving you again!
I couldn't believe how cheap the super saver was, so I ordered it! It was fantastic. They originally loaded the wrong bounce house and I was so overwhelmed with the party decor and freaked out when I saw it didn't match, but I called them up right away, and Tom answered even though he wasn't in the office yet. The team switched out the wrong bounce house with the right one and I was so grateful they delivered the correct one so I didn't have to go back to SLC from South Jordan on the day of the party.
Thank you so much for your kind words and for taking the time to leave us a review Trini. We are grateful for your business and your patience, We look forward to serving you again.
Overview
Utah Bouncin Bins has a rating of 4.7 stars from 336 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Utah Bouncin Bins most frequently mention bounce house, great experience and customer service. Utah Bouncin Bins ranks 199th among Event Planning sites.
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Thank you, Chad! We're so glad to hear that your experience was awesome from start to finish. We truly appreciate your recommendation and look forward to working with you again in the future!