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US HUD

Overview

US HUD has a rating of 4.6 stars from 335 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US HUD most frequently mention customer service, real estate and lead generation. US HUD ranks 10th among Real Estate sites.

service
41
value
41
shipping
4
returns
6
quality
41
How would you rate US HUD?
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Alabama
1 review
4 helpful votes
Follow Eric G.
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Every "lead" of this service was not interested in purchasing a home. At the time of the initial membership I was promised "so many quality leads" time and time again. They do a great job of pushing thru several "leads" at the time of signing up but once contact was established with them; none of them were interested in purchasing a home. I called to cancel subscription for the second month of service and was told I was unable to cancel because it was within 48 hours of the billing cycle. I didn't dispute but made sure to cancel that day or so I was told until now; here I am month 3 and they debited my account. I am running away from this company ASAP...

Date of experience: June 17, 2019
Delaware
1 review
1 helpful vote
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Happily Surprised
February 15, 2023

I read some mixed reviews and I have to admit I was skeptical. But I went ahead and joined. I have worked with at least 10 different lead generation companies all of which cost a lot more than Ushud and none were as good. That was years ago now and I plan to be a member for years to come.

Date of experience: February 15, 2023
India
1 review
18 helpful votes
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Happily Happy
August 6, 2016

Thanks again for your help with all of this and I really appreciate Brianna working with me to get this done in the efforts to boost my success;)

You are both wonderful, friendly, supportive, knowledgeable, helpful, went above and beyond to make this an easy process for me and I feel genuinely lucky to have you both on my side and working with me on this journey.

Please let your managers know I said you both are truly assets and did a great job for me. AND if your managers have any questions ask them to call me directly!

I'll be in touch;-) "

Date of experience: August 6, 2016
New Jersey
1 review
0 helpful votes
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Amazing
November 4, 2020

My contact is Kevin Walp and he explained everything to me in detail before I joined and I can't think of him enough for reaching out to me! In less than 30 days of being with USHUD I have 1 home under contract and 2-3 clients that will be purchasing in the next 2-4 months. I have been flooded with serious buyers. I would recommend joining the team if you have the opportunity!

Date of experience: November 4, 2020
Iowa
1 review
0 helpful votes
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Jennifer covered important aspects of what I can expect when covering the area that I am covering.

Date of experience: November 21, 2024
Georgia
1 review
0 helpful votes
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The Onboarding Process
March 27, 2023

The Onboarding process was so fast and easy with great customer service!
Jennifer and Theresa did an awesome job and were very helpful! Thank you both so much for your assistance, and I am looking forward to working with you!

Date of experience: March 27, 2023
Maryland
7 reviews
36 helpful votes
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I love this service
March 8, 2017

I am killing it with ushud.com and have been for 8 years. The secret is to follow up with the leads immediately and be yourself. I struggled at first but they coached me and gave me the training I needed to see success with the leads and I started seeing success shortly after.

Date of experience: March 7, 2017
South Carolina
1 review
1 helpful vote
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Great leads
January 10, 2024

US Hud sends quality leads regularly. If you are looking for leads to call, you will get them from US Hud. You are visible to people searching for homes and listing homes. I've even had other agents reach out to me directly after seeing my profile with US Hud.

Date of experience: January 10, 2024
Florida
1 review
0 helpful votes
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Maleah was great!
June 9, 2023

I needed some assistance with my account and had the pleasure of working with Maleah! She was very friendly, efficient and eager to help. There was an error in the financing department and she immediately returned my call and fixed the problem. Her customer service is 10 stars!

Date of experience: June 9, 2023
Michigan
1 review
0 helpful votes
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Patience!
July 11, 2023

Thank you to Tina and Jennifer for your patience in onboarding me. My schedule has been crazy and Jennifer went over and above trying to help me get set up. It's much appreciated! I look forward to our partnership.

Date of experience: July 11, 2023
Texas
1 review
0 helpful votes
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Customer Service
October 6, 2023

I called, prepared to cancel my account due to financial reasons and Meleah was so kind and helpful in making changes that will hopefully add to my success and yet ease some of the financial burden. She is now my go-to person!

Date of experience: October 6, 2023
Georgia
1 review
4 helpful votes
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I signed up for 3 months, not 1 lead they gave me was even real, and then when my 3 months was up I tried to stop and they charged me anyway, after begging them not to charge me, they still did because they are crooks in my opinion. I would not use this company.

Date of experience: November 25, 2019
Florida
1 review
0 helpful votes
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Amazing Customer Service!
January 5, 2024

I called customer service very concerned about my account, Meleah took the time to not only answer all of my questions, but she also listened to my concerns about some of the leads I had received and took action immediately. Thank you so much for the reassurance and going the extra mile.

Date of experience: January 5, 2024
Florida
1 review
10 helpful votes
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Highway robberry
June 13, 2018

They baited me while re entering the workplace, These bottum feeders baited me and then upsold a few days later which required a 3 month commitment ( fine print). Their business practices protect only money they take from you, they do not refund for any reason and make it as if they cant. I would be afraid to do legitimate business as I see legal issues in their future and I dont know if they will be in business.

Date of experience: June 13, 2018
Virginia
1 review
15 helpful votes
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A scam
December 3, 2020

The leads you get from this company work within the company. When you call back the leads, either they don't know they were on the sight or they already have an agent they are working with. The membership assistant crew is very rude and robs you immediately of 90 days of payment. Don't waste your time or money with this rude, worthless company.

Date of experience: December 3, 2020
Maryland
1 review
1 helpful vote
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Great source for leads
February 3, 2023

I have been working with the company for years and have found it to be beneficial to my business. I get plenty of leads and have closed several deals working with UsHud. I recommend the service - it is cheaper than most lead sources and the leads are better.

Date of experience: February 3, 2023
Colorado
1 review
2 helpful votes
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I get a lot of no responses from the leads. However, with enough of them, I eventually got some decent ones and closed some sales. Don't expect all the leads to be that great... you need to get a lot of them to be worth it.

Date of experience: October 28, 2022
Florida
1 review
12 helpful votes
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Report this company
January 30, 2018

This company is horrible they will not stop calling and harassing me. Constantly trying to get me to buy advertising with them despite me asking them to stop calling again and again. I informed them I am on the Do Not Call Registry and the guy told me that doesn't mean anything.

Date of experience: January 30, 2018
South Carolina
1 review
2 helpful votes
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Customer Service
January 22, 2024

I sent an email earlier this morning. Mike immediately sent a response and later, Maleah called me. She was very nice and willing to do what was necessary to resolve the matter. Very friendly, professional, and made sure I knew she available when I need her. She asked for me to check in no later than the end of the week so she could make sure I was satisfied.

Date of experience: January 22, 2024
California
2 reviews
14 helpful votes
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They call you about leads that are verified and sweet talk you by lies to signing. Watch out, they talk about a free promotion and on top of the contract it says FREE in bold but it is not. It is actually a three-month extension of what you sign. Then they hit you with garbage leads. For example, people that want to buy an SFR in SF or 200K and 50 K and max 300 K. Mostly people that are not even qualified to buy their next meal call and want to buy a house. They are rude and they do not go away easily. They bombard you with spam and forcefully want you to pay for their garbage. Consumer satisfaction is a joke to them. Keep far away

Date of experience: August 27, 2021