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US Global TechReviews 2,817

3.9

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From the business

Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!


usglobaltech.com
Raytown, Mo, United States
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US Global Tech Reviews Summary

US Global Tech has a rating of 3.9 stars from 2,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.

service
9
value
9
shipping
6
returns
5
quality
8

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Subramanian I.
1 review
0 helpful votes
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I contacted McAfee
July 30, 2017

I contacted McAfee. Then got connected to you.
Looks like they cleaned the computer. The technicians were nice

Date of experience: July 30, 2017
Edna A.
1 review
0 helpful votes
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Annevelle and Mary did an outstanding job of correcting all the problems with my laptop this evening. I was very impressed with both of them and their expertise. They are an asset to your program. Thanks so much. Edna Black

Date of experience: July 29, 2017
Juan K.
16 reviews
0 helpful votes
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The Technician was very knowledgeable and professional. Took care of what i needed.

Date of experience: July 29, 2017
ruth I.
1 review
0 helpful votes
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...
July 29, 2017

Date of experience: July 29, 2017
Stacy R.
7 reviews
0 helpful votes
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I was VERY skeptical at first with all the hacking that goes on. Darwin reassured me that it was safe and I would be taken care of. They wanted payment up front, I would not do that, I just was not sure I was not going to get taking advantage of. So, they performed the necessary steps to get me up and running again and then I was able to pay afterwards. Mary also was very professional and patient going through the steps to reset passwords and such. I highly recommend this company.

Date of experience: July 29, 2017
Judy A.
17 reviews
0 helpful votes
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Cess was very helpful!
July 29, 2017

Cess was very helpful!

Date of experience: July 29, 2017
Johnny O.
14 reviews
0 helpful votes
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Princess is very knowledgeable and helpful
July 29, 2017

Princess is very knowledgeable and helpful

Date of experience: July 29, 2017
Aminul O.
1 review
0 helpful votes
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Cess, service is good, the quick satisfactory
July 29, 2017

Cess, service is good, the quick satisfactory

Date of experience: July 29, 2017
Cath S.
16 reviews
0 helpful votes
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As I was extremely confused with the product download method, thank goodness for the 2 gentlemen who explained everything to me as they worked to get rid of all the malware and viruses that I had in my computer, whixh was a staggering amount. Thank you.

Date of experience: July 29, 2017
Robert Y.
22 reviews
0 helpful votes
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I was amazed at what they found on my computer and with the time they were willing to spend to correct everything. Lance worked on my computer for at least seven hours. Thank you Lance for all your work.

Date of experience: July 28, 2017
Jacqueline E.
1 review
0 helpful votes
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I am amazed at how well my computer is running. The tech Mary was very efficient and very nice. Its evident she knows her job.

Date of experience: July 28, 2017
stephen a.
1 review
0 helpful votes
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They were very knowledgeable and explained everything in detail.

Date of experience: July 28, 2017
Had t.
1 review
0 helpful votes
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I contacted Kaspersky for a support request, and they had US Global Tech contact me. At which point I was immediately offered an annual service subscription for up to three computers for $249.99, just to get rid of malware and whatever damage has already been caused on my computer. I didn't feel 100% comfortable with Kisha's call. I am skeptical when anybody asks for my computer's password, and other personal info. So she could've been more professional and sensitive with how she answered my concerns. She didn't do much to assure me. I took the risk and did it anyway. But more training in that area would be great. A lot more training.

Date of experience: July 28, 2017
Deborah Q.
18 reviews
0 helpful votes
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I was very sanctified with the tech she was very profession and courteous. Mary was the tech working in the computer.

Date of experience: July 28, 2017
David C.
27 reviews
0 helpful votes
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It appears to be a well done job
July 28, 2017

It appears to be a well done job. I don't know ho to evalutate what was done, but my system appears to be working much more appropriatly!

Date of experience: July 28, 2017
Kath S.
17 reviews
0 helpful votes
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It was great help, even when I don't no much of computer the technician was a big help. And also my English is not so good, so I appreciated very much the great help.

Date of experience: July 27, 2017
Michael A.
25 reviews
0 helpful votes
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The support was wonderful although the price was a bit scary. I live on VA disability and took quite a hit financially but I had to get my computer fixed. I run a nonprofit veterans program and need this computer for the business.

Date of experience: July 27, 2017
Bryan W.
1 review
0 helpful votes
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Very satisfied with the service, charlie make it easy and make better

Date of experience: July 27, 2017
Norma B.
4 reviews
0 helpful votes
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Awesome experience!
July 25, 2017

Awesome experience!
Sheryl is an asset to the organization.

Date of experience: July 25, 2017
Robert O.
18 reviews
0 helpful votes
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Charlie fix the issue
July 25, 2017

Charlie fix the issue. GReat tech

Date of experience: July 25, 2017