On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!
US Global Tech Reviews Summary
US Global Tech has a rating of 3.9 stars from 2,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.
We monitor reviews for authenticity
Mary provided excellent customer service. She was helpful, understanding & resolved my issue!
I appreciate her service!
I never could have done what US GLOBAL TECH did to restore my computer. They walked me through step by step, were patient and I had great results. Thank you Mary for all of your help.
I had problems right from the start from my credit card not being accepted on the site ( other sites ok) When finally downloaded, the activation code didn't work. Tech support took over and finally got things going, then proceeded to clean up some malware issues on the computer. Mary, the tech, was very helpful. I was surprised that I had to purchase an additional product in order to complete cleanup as I thought the Kapersky product would accomplish this
Was apprehensive because I'd never heard of company and was connected to it by HP Support. My concerns were allayed when my new printer actually worked! Appreciate the help and the very capable tech named Mary.
Had ordered virus protection from Bitdefender online. They transferred me to US Global Tech to scan viruses and clean computer. Told them several times I wanted the one time charge of $99.95 and they kept pushing me for the $200+ plans which annoyed me. Then I get a tech who literally sounded pissed off when I couldn't figure out his instructions to log in so he could access my computer - this involved deep breathing sighs every time I tried. Long story short he was on my computer about 2 hours. After I had paid the $99.95 originally - they charged it twice. Capital One alerted me for fraud. Told me to take my MAC in am to Apple Store to see if any malware added. They have been seeing a LOT of this lately. They were not only rude but dishonest. I will report back after Apple checks my computer tomorrow. I will NEVER let anyone else online touch my computers again. Had to cancel credit card per Capital One.
US Global Tech did a excellent job resolving my computer errors. And would recommended them to other customers.
PRINCESS WAS VERY PATIENT AND ARDENT IN HELPING ME THROUGH A VERY LONG RECOVERY PROCESS IT WAS MUCH APPRECIATED AND MY COMPUTER HAS NEVER RUN BETTER THAN NOW. NO POPUPS OF ANY KIND. THANK GOD.
Very time consuming but seems okay now. O thought the protection we had to install was already part of the McAfee services. Not a computer person, so not sure what the difference is in some of the possible viruses and how they can get into your system. Seems like the ad blocker feature should be more effective against third party violatioons.
Melanie and Mary were very helpful in resolving my issues with scanning from my printer to the computer and fixing a malware issue. It took a lot longer than the estimated hour that I was originally told though.
After requesting assistance for my wireless printer, I was informed by the manufacturer that I actually had a computer problem that needed fixing in order to remedy my printer issue. That is how Global Tech came into play. With all the fraudulent internet activity, I was apprehensive about proceeding, but the way the tech professionally explained and showed me the problem and remotely fixed it dismissed all fears! I would definitely use Global Tech in the future and highly recommend their services.
Sheryl, extremely helpful, patient, and knowledgeable.
The technicnal supporter, Lance is an experienced person. He spent more than 4 hours to repair my computer and resolved all the issues. I am very appreciate for his great help.
Solved my problem
Everything seems to be working fine now they got rid of the virus
Eileen and Mary did an ecellent job.
Eileen came to my rescue again and helped me through scanning and emailing. Thank you, Eileen.
I am very satisfied with Mary, she knows what she is doing and solved all the problems
Contacted Global Tech for an infected MacBook
Mary did a remote session into the laptop and cleaned out all infected files
Cleaned the registry and brought the MacBook back to normal operation.
Excellent job
Extremely satisfied
Very good very grateful,well done Sheryl
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members