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US Global TechReviews 2,817

3.9

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From the business

Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!


usglobaltech.com
Raytown, Mo, United States
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US Global Tech Reviews Summary

US Global Tech has a rating of 3.9 stars from 2,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.

service
9
value
9
shipping
6
returns
5
quality
8

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Etta D.
1 review
0 helpful votes
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I spoke to J.C
September 15, 2018

I spoke to J.C. And he was very helpful. I am very satisfied. Thanks so much.

Date of experience: September 15, 2018
dale f.
2 reviews
0 helpful votes
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Very good lob well done thank you John Dale ROBINSON
September 14, 2018

Very good lob well done thank you John Dale ROBINSON.

Date of experience: September 14, 2018
Kayak K.
1 review
0 helpful votes
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Melanie Greene was very professional and listened well to my concerns. She offered good suggestions and advise. I very much appreciated her service and look forward to working with her as my tech support person!

Date of experience: September 14, 2018
Sarah A.
20 reviews
0 helpful votes
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Was excellent!
September 13, 2018

Was excellent!

Date of experience: September 13, 2018
Dave E.
18 reviews
0 helpful votes
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Melanie Green was wonderful
September 13, 2018

Melanie Green was wonderful. She is a keeper.

Date of experience: September 13, 2018
Paul G.
1 review
0 helpful votes
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September 13, 2018

Date of experience: September 13, 2018
Trayon E.
1 review
0 helpful votes
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Was easy to talk to and did what they said they will do. I was unease about the online fix but at the end of it they fixed my problems and im please.

Date of experience: September 13, 2018
Bill K.
11 reviews
0 helpful votes
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USGlobalTech technicians were excellent in resolving my problems. They were very patient with my lack of knowledge of computers and printers and very quick in correcting the issues and getting back to me.

Date of experience: September 12, 2018
sandra z.
1 review
0 helpful votes
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September 12, 2018

Date of experience: September 12, 2018
MILDRED U.
1 review
0 helpful votes
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X X X X X
September 11, 2018

X X X X X. FIVE STARS for tech Rod whom was instrumental in increasing my knowledge of my computer, how it works, then how to apply the different features to reclaim storage space. His expertise with cleanup was compently applied to increase the CPU speed. He also was able to find another drive on my hard drive, which are running concurrently, which he then utilized; thus freeing up more space. My CPU speed is noticeably faster. My next step: call our local puter tech & ask about the exercise involved to go from a mechanical drive to SSD drive. It will probably be more expensive than purchasing a new laptop, but hey I am very familiar & attached to my ASUS, especially because this is one of the first line of computers that ASUS made available to the public. There you have it: I am a very happy camper, thanks to this US Global technician. Side note: Rod was amazed with my existing tech knowledge, especially with my age of 78 (Nov 14).

Date of experience: September 11, 2018
Zach K.
17 reviews
0 helpful votes
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Rod was very helpful and patience today!
September 11, 2018

Rod was very helpful and patience today! Thank you for your help setting up my printer.

I would suggest that the instructions could be clearer and easier to understand in regard to setting up the connection to the printer and for scanning.

Again, thank you for giving me the support needed to work my printer!

Date of experience: September 11, 2018
Eddie C.
1 review
0 helpful votes
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Thus far I am very satisfied with Global Tech services. They are very helpful.

Date of experience: September 11, 2018
Larry H.
18 reviews
0 helpful votes
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Overall it was a highly successful interaction
September 10, 2018

Overall it was a highly successful interaction. It was time consuming but worth it since all issues were resolved. Thank you.

Date of experience: September 10, 2018
Vicie G.
1 review
0 helpful votes
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Needed to renew virus protection protection
September 10, 2018

Needed to renew virus protection protection. They were big help. I am totally computer knowledge deficient.

Date of experience: September 10, 2018
Edward G.
20 reviews
0 helpful votes
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Charlie did a good job
September 10, 2018

Charlie did a good job. Excellent service

Date of experience: September 10, 2018
sunfeathers W.
1 review
0 helpful votes
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First time to use, fixed my issues with printer and now I am back in business!

Date of experience: September 10, 2018
Rebecca L.
19 reviews
0 helpful votes
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The trouble I had was taken care of faster than I expected. You did a fine job. Very pleased.

Date of experience: September 9, 2018
Austin J.
13 reviews
0 helpful votes
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...
September 9, 2018

Date of experience: September 9, 2018
R k.
1 review
0 helpful votes
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Eileen, was amazing
September 8, 2018

Eileen, was amazing. She solved all my issues and also made me very comfortable with the process. She deserves a raise.

Date of experience: September 8, 2018
Nancy K.
1 review
0 helpful votes
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They were extremely helpful, cleaned up my computer and helped connect/install my new printer and got virus protection also. Thank you so muh.

Date of experience: September 8, 2018