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US Global TechReviews 2,817

3.9

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From the business

Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!


usglobaltech.com
Raytown, Mo, United States
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US Global Tech Reviews Summary

US Global Tech has a rating of 3.9 stars from 2,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.

service
9
value
9
shipping
6
returns
5
quality
8

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MARILYN Y.
1 review
0 helpful votes
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October 8, 2018

Date of experience: October 8, 2018
Bryan G.
13 reviews
0 helpful votes
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The technancian are very good
October 7, 2018

The technancian are very good

Date of experience: October 7, 2018
Maynard L.
2 reviews
0 helpful votes
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My expearance was wonderful
October 7, 2018

My expearance was wonderful. They know what they are doing.i am very happy with the work they did. My computers are working great.

Date of experience: October 7, 2018
Linda Y.
24 reviews
0 helpful votes
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Ms Melinee Greene and all the other technicians were very helpful and patient with me. I truly appreciate all of their efforts.

Date of experience: October 6, 2018
robert n.
1 review
0 helpful votes
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October 6, 2018

Date of experience: October 6, 2018
Donald M.
4 reviews
0 helpful votes
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My service technician, Kristeen, was very capable and resolved my many issues better than I could have imagined. Her explanations were understandable and precise.

Date of experience: October 6, 2018
SONIA L.
1 review
0 helpful votes
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Great job..
October 5, 2018

Great job. Pinoy power.

Date of experience: October 5, 2018
Victoria L.
1 review
0 helpful votes
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I was glad to be able to work with US GLOBAL TECH. I highly recommend this GLOBAL Tech Support Grp. They were very helpful to fix all the issues /trouble with my computers and printers from 10pm to 2am. I am so happy and very grateful to them. Especially to Mary Ann de Mesa and Charlie Acosta.

From 1-10 scale over all service
I give them perfect 10.

#smartmillenialsIT

God Bless,
Victoria

Date of experience: October 5, 2018
Bernice B.
1 review
0 helpful votes
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Kristine was very friendly and knowledgeable
October 4, 2018

Kristine was very friendly and knowledgeable

Date of experience: October 4, 2018
Valencia H.
1 review
0 helpful votes
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I have not had much experience other than today
October 4, 2018

I have not had much experience other than today. My service today was great!

Date of experience: October 4, 2018
Rick U.
11 reviews
0 helpful votes
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Very helpful & thorough!
October 4, 2018

Very helpful & thorough!

Date of experience: October 4, 2018
Dan D.
17 reviews
0 helpful votes
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It was very tedious
October 4, 2018

It was very tedious.

Things finally got resolved when I was speaking to Melanie Greene.

We took a new approach and she got things straightened out. This was after two prior attempts to no avail.

Charles Askin

Date of experience: October 4, 2018
Sylvia X.
3 reviews
0 helpful votes
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I was very pleased with the help I received tonight and would recommend it to my friends in the future.

Date of experience: October 4, 2018
happy n.
1 review
0 helpful votes
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Everything is great, i will keep using them for now on

Date of experience: October 4, 2018
Larry O.
19 reviews
0 helpful votes
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Very Professional and Helpful!
October 3, 2018

Very Professional and Helpful!

Date of experience: October 3, 2018
myra l.
2 reviews
0 helpful votes
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October 3, 2018

Date of experience: October 3, 2018
Gabriela V.
1 review
0 helpful votes
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Melanie and the other technicians were extremely helpful and knowledgeable with my computer problems. They were flexible to work around my schedule and always followed up. I give them all a 10+ in customer service.

Date of experience: October 3, 2018
Reid B.
2 reviews
0 helpful votes
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Great follow up
October 2, 2018

Great follow up.
I was extremely concerned to allow anyone to go into my computer as well as spend a couple hundred dollars for a year's support for up to 3 devices.
For others who have the same concerns/issues, here is the answer to my concerns.
Tech to customer: did you buy your HP printer brand new with the box being sealed?
Yes. Bought it at Costco.
Tech: so, there is no way anyone could have opened the box, correct?
Yes, correct.
Tech: so, you went on line to the link provided by HP with an 800 # to call, correct?
Yes.
So, HP is trusting USGLOBALTECH, as a 3rd party, to fix, repair, and solved any technical questions on any of your devices, Correct?
True. And, after taking a small risk, I am 100% satisfied and trust USGLOBALTECH to solve any issues on up to 3 devices within our household. Love the service and thank you for helping me.
PS All people I talked to were extremely patient and extraordinarily helpful. I have NO hesitation to recommend them to anyone and only wish I signed up with them several years ago. Thank you.

Date of experience: October 2, 2018
Rich C.
5 reviews
0 helpful votes
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Was having trouble connecting my new HP printer
October 2, 2018

Was having trouble connecting my new HP printer. After calling the tech support they were able to determin that my home computer had been corrupted. They were able to repair it for me.

Date of experience: October 2, 2018
Donald N.
1 review
0 helpful votes
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October 1, 2018

Date of experience: October 1, 2018