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California
1 review
0 helpful votes
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Fraud
January 12, 2025

This company contacted me and pretended to be my online booking app. They pretended they were offering me a discounted service and adding a website to receive more traffic. They have been running my credit card for the last seven months and refused to stop charges. I'm currently paying $50 a month for a scam.

Date of experience: January 2, 2025
France
3 reviews
1 helpful vote
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These guys have pretty much every business in the US. Sometimes you get a full bus profile and other times you need to dig deeper on the web, but the phone numbers, hours of operation, etc are accurate. In many cases, I've reached out to a business and the owner has gotten back to me.
Once you create your account, you can communicate directly with the merchants, post reviews, whatever.

Date of experience: March 31, 2022
Idaho
1 review
1 helpful vote
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I did sign up before researching. However the red flag was when I could not log into my dash board. I called several times and got the same story but it never worked. I then went to the reviews and got terrified. I did call and cancel my service with them. Waiting to see if it actually gets cancelled. Do not do business with them. They have earned their low reviews here. Run while you can.

Date of experience: July 5, 2022
Virginia
1 review
3 helpful votes
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SCAM FOR SURE
September 26, 2022

They called me and went through their whole script. Almost leaving no room to make decisions. In the end I did some research while on the phone and told them I would pass on their services. They asked why and I asked if they've seen their reviews online? They hung up on me. That was very professional. They didn't even make an effort to change my mind lol

Date of experience: September 26, 2022
Florida
1 review
2 helpful votes
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Total scam
May 7, 2024

The company called my business promised that for 5 dollars a month our website would receive traffic. They never mentioned that the month after they would secretly try to charge 140. When I tried to call them back the number they provided was to a Lawn Service company. Fortunately I was able to contact my credit card carrier to deny them the charge. And my website only had 8 hits most directly from Google. Awful company

Date of experience: May 7, 2024
Alabama
1 review
1 helpful vote
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They are a fraud! They are full of lies and they don't even put up any ads I've never seen not one of my up. Luckily they don't live far from me so I will be paying them a visit. They stay at Ponce de Leon blvd.

Date of experience: June 30, 2022
California
1 review
0 helpful votes
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I called to cancel and they did so. I thought it was $5/mo as well and even took notes on the initial call July 2021. I let it go and didn't realize I was getting charged $150 from them until my bank notified me. I called them and the lady was accommodating and professional. She explained the 25cents per click and in theory sounded good and said I had an email with all the details of my clicks etc but the email they sent to wasn't working right so honestly I don't know about the email but I cancelled anyway and so hopefully won't get charged.

Date of experience: February 11, 2022
Nicaragua
1 review
0 helpful votes
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Hello, I hired this service for my roofing business a few months ago, although it is true that I did not get 100 contracts per month, if they called me to work and it solves me how to recover my investment and have profits, not many but I'm starting and it works well for me.

Date of experience: July 21, 2023
Georgia
1 review
4 helpful votes
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Scam! Fake traffic report
November 13, 2017

Read some reviews. Had the same experience where they called me before my company even opened and said about $5 per month to list and improve listing on google and other sites. When I was charged $90 less than 2 months after signing up, I called to find out the charge and try to cancel service. They will not refund and said I already signed to agree on the $0.25 per "reference" with daily cap of $5. My site "traffic report" on US directory shows there are more than 10 thousand "reference" from Sep 7 to Oct 7. Who knows what reference means. The number is fake for a few reasons. First my company just opened on Oct 3 and second I use google search console to keep track of clicks and impressions. The number is way out. Furthermore, there is no detail analysis such as daily report to support the amount charged. She refuse to explain further and repeated the same thing: we cannot refund for services already provided. Will dispute the amount with my credit card company

Date of experience: November 13, 2017
District of Columbia
1 review
0 helpful votes
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I've been with US directory for many years and it has been working for me well Especially during COVID, I got a lot of leads. I have a cleaning business. I guess a lot of people look online for cleaning services on the old proven sites.

Date of experience: May 16, 2022
Texas
1 review
6 helpful votes
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Waste of Money
January 15, 2020

They are very discreet about how they will charge you. In a month a receive no clients, however U. S directory said over 200 people view my page. Every view is. 25 cents. Plus a 5.99 monthly payment. Which ended up to be over $150 dollar charge plus the monthly fee. Do not do it! It's a scam and won't help your business grow. Oh furthermore, the company had the audacity to call me again to see if I wanted a 4.99 deal (sounds like 5 dollars). However the lady lower her voice... which was actually 499.99. Thank god I listened closely and sent them away. Do Not Do It I repeat.

Date of experience: January 15, 2020
Mississippi
1 review
4 helpful votes
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Definitely a scam
June 4, 2021

I had just set up a Google My Business profile when they called, and lied to me about being an agent assigned to me from Google. Told me they could put my business at the top, and promote it for $5 a month, so I thought "that's not bad." They are currently trying to take $97 put of my account, because apparently they charge you 25 cents per reference. The sight claims I have almost 3000 references from them, which is laughable, because I haven't received any calls, emails, or messages from customers through US directory. They will lie to you just to get your card info.

Date of experience: June 4, 2021
Jamaica
2 reviews
14 helpful votes
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Ummm, Just no!
July 28, 2017

God has been faithful to me and my business! After passing on my credentials to some agent name Miguel, I was awaiting a confirmation email. In the interim I decided to look up the phone number he provided for customer service and to my surprise that number was no where to be found on Google. I immediately got suspicious. Then I received a confirmation email from USDirectory.com, not Yellow Pages. Some chills went up my spine.

I called my bank immediately and asked them to block my credit card. I'd rather $5 be gone than $500. Now a Gina is trying to follow-up with me through my company number.

This is just sad.

Date of experience: July 28, 2017
Oregon
2 reviews
4 helpful votes
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Was told it was free or very affordable, the third month in im told my $99 charge was for $90 min. Then 25 cents per view-thats 16 views for $99! I quickly called them and explained what was wrong and they kept putting me off saying someone would call to clear things up. They never did and after a week and three calls they stopped answering my phone. My bank says they are scammers who change their name frequently. PLEASE STAY AWAY!

Date of experience: November 28, 2017
Nicaragua
1 review
4 helpful votes
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Excelent company
March 7, 2018

Us directory is a real company, I have more than one working with them, it has given me very good results in my local area, I offer cleaning services and I have many clients, I started paying $ 5 for a month and then 49.95 monthly and I have not had any problem, thank you very much to this company

Date of experience: March 7, 2018
California
1 review
2 helpful votes
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Total scam
January 28, 2021

They told me it was going to be $5 a month for their service they took $95 dollars out of my account.
Never send me the email like they said
I try to message them over and over
No one has got back to me.
Total scam

Date of experience: January 28, 2021
South Dakota
1 review
3 helpful votes
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Signed up in July I was told 5 dollars a month after a 6 month free trial today my card was charged 140 since July I have gotten a new card they somehow got that information I called and the lady was rude and unprofessional and will not do anything about it

Date of experience: December 11, 2023
California
2 reviews
0 helpful votes
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Please said I got 5000 hits And they didn't get one response out of 1 of this is a sad service is a total scam They did nothing and charge me a $140 I called them to tell them I never signed up for this they said well you created a password and a username so you're signed up Do not uses service

Date of experience: January 20, 2023
Florida
1 review
2 helpful votes
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Very friendly
March 9, 2018

Contacted USD because I wanted to confirm pricing and make sure the business was not a scam. USD has different packages to help all budgets. When they offered services to me they did explain that the $5.00 charge is a monthly fee and if I want advertisement to be placed out it would have to be one of the following packages either $29.95 $49.95 $79.95 OR THE $99.95. They also explained the package the call PPR which is $5.00 a month plus $0.25 per reference (when ever the listing appears) with and ADJUSTIABLE daily spending cap. The email explained everything and I just didn't read it carefully enough. They helped me stay in budget and helped me gain lots of business. I have been with them for 4 months and so far not a single problem.

Date of experience: March 9, 2018
Florida
1 review
2 helpful votes
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Definitely a SCAM
December 7, 2020

I got a call from them and while "Alex Garcia" was giving me his whole spiel I decided to google them. When I told him there are bad reviews online and people are calling it a scam he said no you must be looking at the wrong company. I told him I saw the whole script on here with the $5 and the $. 25 cent thing and he hung up on me. So 100% a scam

Date of experience: December 7, 2020

Overview

USDirectory has a rating of 1.8 stars from 97 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with USDirectory most frequently mention credit card and total scam. USDirectory ranks 207th among Directories sites.

service
17
value
16
shipping
12
returns
11
quality
16