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How would you rate USDirectory?
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Germany
1 review
8 helpful votes
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Not good
June 13, 2017

Found out after receiving a bill for $118.00 that usdirectory.com charges you for being on the internet. It advertises that any reference you receive from their advertisements charges you $0.25. In fact, any time i was searching or "googling" on the internet it charged me $0.25. I went with them for advertisement and my company's doors aren't even open yet. No one knows the company name so they are unable to look it up. I found out they use your wifi address and anyone who uses your internet will cause you a charge each time it's used.

Date of experience: June 13, 2017
Philippines
1 review
4 helpful votes
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Impressive Service with excellent support. Thank U USDirectory... My experience with USDirectory and account rep Sam was great.
Their product is easy to use (in fact I didnt have to anything really)
And delivered results that I could see online. With Robert's help I
Added a coupon to my site/profile and actually got a few customers ask
Me about it. The services received were as promised, and any questions I had their customer service helped me with. Thank u

Date of experience: March 27, 2019
Texas
1 review
0 helpful votes
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They called me, and stated they were with an advertising company I am using, they are not. They lied! They told me that I owed a $50.00 activation fee. I gave them a credit card to pay the $50.00. This is a dishonest company, which gives concern as to what they are going to utilize our companies credit card. Theft is theft, but the government seems not to prosecute these white collar thieves.

Date of experience: January 20, 2022
Georgia
1 review
4 helpful votes
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I received a phone call from this company stating they were from google. No big deal as google is a reputable company. I was then told I would be charged $9.95 to have my business listed on google, and would receive an email confirmation via email. Come to find out I was in fact charged $49.95 from a company I never heard of and never received an email confirmation! Please stay away!

Date of experience: October 17, 2018
Florida
1 review
0 helpful votes
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SCAM DO NOT USE!
March 31, 2023

They called me and told me they will get me leads… NEVER GOT ONE LEAD! Charged me $140/m and then 3 months in charged a random $155 charge the next day after the $140 charge. TRUST ME STAY AWAY FROM THIS "Company"

Date of experience: March 31, 2023
New York
1 review
3 helpful votes
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So glad
April 7, 2021

I'm so glad I looked this up while I was on the phone with them because I would have payed my $5 and probably been charged even more. I'm a new business owner and these people called me with like all my intel and sounded legit I'm going off what other people say and saying it's a scam honestly the guy was Indian and said his first name was James and last name Garcia.

Date of experience: April 7, 2021
New York
1 review
1 helpful vote
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It's a scam
April 1, 2022

These people charged me over 300 dollars on my account after I canceled and now they are refusing to cancel my account I asked to speak to a manager they told me it would take up to 48 hours to receive a call they won't give me my money back they are saying I never canceled even with the proof I have given I'm loosing out on hundreds of dollars and they won't let me out of it they come up with lies after lies I do not recommend this company at all its all a scam

Date of experience: April 1, 2022
Philippines
1 review
2 helpful votes
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I've been a customer for many years (2+) and have never had any issue
With service, UPDATING y or searching for service. Customer service agent have always
Managed any concern with politeness and knowledge. I rarely sign up from
Anyone else. Thank awesome service...

Date of experience: March 15, 2019
California
1 review
3 helpful votes
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SCAMMERS!
March 8, 2019

You get a call and they say you'll be listed for "AONE TIME FEE OF $5"

This was in February of 2018.
They've taken $50 from my bank every month ever since!

I have tried to call, email, write to cancel... well guess what thers's no way to reach them!
They will not respond and won't quit taking my money!

If you can. SUE THEM!

Date of experience: March 8, 2019
Nevada
1 review
5 helpful votes
Follow Kendall L.
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When you open your account and create your listing, they will send you an email with links to billing and a dashboard. You will sign an agreement. READ THE AGREEMENT CAREFULLY. You might have been led to believe that you will be charged $5/month for your listing. You will not see anywhere else in the setup that you will also be charged 25 cents per click which will be charged to your card each month. They will charge you successively more each month.

This is a scam. You've been warned. Train your office staff to know the difference and not be duped by this company.

Date of experience: January 29, 2018
Philippines
1 review
2 helpful votes
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"A great site!"... it will help you to grow your business. They can easily find my business on this site, facebook and google, A LOVE FOR PET... thank u

Date of experience: March 7, 2019
Philippines
1 review
0 helpful votes
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Simple directory where u can put your own promotion s, social media etc... I even got 40% off from CLEANING SERVICE in my area. Great deals
Nice website and I hope to come here again in the future for more
Service needs...

Date of experience: March 12, 2019
Nicaragua
1 review
1 helpful vote
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Well done
September 29, 2020

In my point of view is a great company, has given me very good results. In fact already recovers the invested. I've been working with them for three months and I have no complaints so far.

Date of experience: September 28, 2020
Oregon
1 review
4 helpful votes
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We were paying $5 per month for basic service that included a cap on charges but they charged an additional $93. Had to wait on hold for over 20 minutes and they kept giving the run around.

Date of experience: November 30, 2017
California
1 review
1 helpful vote
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It's 5 dollars per month, plus 25 cents per click. So the other reviews are correct in saying this is a very expensive service.
Thanks again for the warning

Date of experience: August 13, 2020
Alabama
1 review
1 helpful vote
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Total Scam. Was told it cost $5 mo +$0.25 cents per referral Lead not to exceed $5 per Month. After The First Month And Not Getting A Single Lead I Was Charged $155. When I called they told me lie after lie and couldnt tell me why I was charged that amount. The rep also told me I wasnt able to speak to a manager because they were on a different floor at 1825 Ponce de Leon Blvd #177, Coral Gables, FL *******. Upon farther inspection I learned the address is a UPS Store Mail box. The Rep lady that had a Indian Ascent told me her name was Barbie Smith, another lie. There Is so many complaints saying the same thing.

DONT GIVE THEM YOUR CARD #! SCAMMMMMMMMM!

Date of experience: July 27, 2020
Pennsylvania
1 review
5 helpful votes
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Professional Scammers
December 1, 2017

Hi my name is Cassie these people us directory is a scam they went into my account and took 99 dollars that I did not authorized th er m to take out they are liars cheats scammed be ware they are leashes waiting yo rob you of your hard earned money 5 dollars initially stated is bate to sell you on there advertising and the $99.00 you don't see it coming I'm contacting the better business Bureau I told them they were calling me trying g to sell lies I told them no to be speachless when I looked at my account something I didn't authorized
These people are low life scums

Date of experience: December 1, 2017
North Carolina
1 review
2 helpful votes
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For me this site is useless. No calls no texts nothing ive payed way to much to not be getting business through us directory. Horrible site. Just take your money elsewhere.

Date of experience: October 31, 2019
California
1 review
1 helpful vote
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Waste of 400$
January 6, 2020

Thank you I will no longer even give a phone salesperson a single minute of my time. This company sounds great. Very skilled at lying. Promised after I make the 199$ payment it would take 2-3 days to put together a commercial and to put a campaign together. Then they would call me and show me the commercial and all the wonderful things they would do for my company. And promised no further charges would be made until I was satisfied and explained how it all works when they call me in a couple days. NO CALL AND WAS CHARGED. # phone messages and 2 emailes and no response. Complete SCAM RUN FAR AWAY or say goodbye to 400$ for no services whatsoever

Date of experience: January 6, 2020
Bulgaria
1 review
1 helpful vote
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Positive experiendce
September 13, 2023

It works for me, perfect customer support and useful service, I will defenitely continue to use for my business

Date of experience: September 13, 2023

Overview

USDirectory has a rating of 1.8 stars from 97 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with USDirectory most frequently mention credit card and total scam. USDirectory ranks 207th among Directories sites.

service
17
value
16
shipping
12
returns
11
quality
16