USA Insulation

The crew left a mess of grout dust over my personal possessions and outside my house. This was especially problematic because I have wooden outdoor steps and railings. Water did not thoroughly wash away the dust and have spent many hours doing cleanup. All they needed to do was use tarps. I got the impression that the crew was eager to leave early. They even left a bucket, paint scraper and broom behind!

Had insulation installed with the promises of noticeable reduction in my energy costs. The surprising fact is that my energy costs increased. I would have been much better off saving the $6500 it cost and done nothing. I also contacted the salesperson as well as the manager and had no reply from either. It reminded me of these here today and gone tomorrow companies.

When the workers arrived, they proceeded to tear siding off the house. I had to stop them. My deal was to have the concrete block foundation insulated, not the house itself. It would have been a disaster if they had done the upper level. The house is only 32 years old with 6 inches of fiberglass in the walls.

Hi, we can't believe we waited so.Long Have this done, turn the temp down. They did a great job very. Happy we pick them

We had USA insulation blow insulation into our attic space back in 2017. What they did was blow insulation over the soffits without putting in baffles. They piled insulation up to the point NO air could get through for circulation. The moisture build up happens in the warmer and hot months and temperatures… making this process slower to happen. Now our sheathing is rotted and needs replace. They of course are denying fault. Our roof was replaced 2016 one year before the insulation was installed. It may be too late for us but save your money and home by not having them do anything to your house. This work aas done by the Columbus Ohio location.

I'm a company owner for 30 years and hired USA insulation they promised a service but they lie
I pulled a wall down inside after they did the insulation
The insulation was no good
The director of operations came and said they never checked the chemicals on every wall like they should
We will fix your house
Now crickets zero communication
There a scam the insulation they give is inferior
I'm ready to make a video and put it on tv
Anybody want to help I have proof I moved the Sheetrock
*******@comcast.net

December 2022 had the installation done. No help in winter and no help in summer with costs; all utilities went up horribly. Walls cold to the touch in winter. My house seems like it got worse instead of better after foam insulation put in. For $5,000 i did not get my money's worth. Worst product ever.

I would never recommend this company they did a horrible job put little gobs here and there and skipped some places entirely

This product doesn't work made my problem worst stay away of USA INSULATION A BIG RIP OFF THE OWNER MADE UP EVERY EXCUSE WHY MY HOUSE IS STILL COLD

Contacted USA Insulation last fall. Representative came out and had no idea what he was doing. He told me that he needed to get someone else to come out and look at my house. Have not heard a word from this company since. It was a 6 month waste of my time.

The team that came in to do the work were polite and did their job. But when we got the estimate we had asked them if insulating was going to make any difference in our cold living room. The guy had also mentioned that we would get $800 back during tax season also. That was a lie we didn't get anything close to the amount they told us. It was a total waste of 2800 that we paid and no difference is noted at all.
Our living room is still as cold as it was before. The temperature is still very low.
I had contacted them and they did come back again and said we missed a portion of the wall that needs more Insulation. We are not satisfied with that at all knowing it made no difference and was just a rip off.
Do not go by what they tell you. Bcoz they want their money and will say insulation will fix the problem and it does not.

******* dollars and house is STILL cold. I am disgusted. I would not recommend this to anyone. Stay away!

I've written several bads reviews on this company because they failed to insulate the area that was the problem and it wasn't detected on the initial estimate/analysis. Now that they insulated a area that probably didn't need Insulation and took my money in the process they want some more money from me to insulate the right area. Makes no sense to me. This company is very unprofessional with the way they take care of a dissatisfied customer. They will ignore your emails and phone calls. If your reading this and your one of the top dogs above the GM some people need to find another job because this is bad business. Call me anytime and we can talk about this problem. *******408 kevin

It seems city to city it's a different result. I had work done in Atlanta and was externally satisfied! I'm a custom home builder and decided to have USA install foam insulation in the walls of a home I was remodeling for my daughters family. Everything was great from the pricing (not the cheapest or most expensive) to the scheduling to the job and clean up. They did a five star job all the way around.

Definitely not worth the money I paid altogether they submitted and energy saving form for me to consumers energy and I did get a small check from them.

I had my home insulation and all the foam insulation is all crack up and they or not going to make it right and cost me 6676. 00 you can go this site pissedconsumer.com and see the photo of indianapolis and you can go this site it on face book it victms of usa insulation

I had USA Insulation install at my residence in 2016. I had initial concerns the first winter due to pipes freezing, cold temperatures inside the house and no decrease in my electric bill. They did come out and "spot check" and patch what they said was insufficient areas. The service men were very nice and accommodating. Since then, I am having issue again with freezing pipes. The install is supposed to have a lifetime warranty. I called customer service at *******134 and spoke to Anna this morning. I explained to her that my pipes are freezing again in the master bathroom and I am concerned that the insulation is not working properly. She was immediately defensive and stated that she doesn't see that is possible. I said I don't know how you see it but I was told this wouldn't happen. Even though the words that were coming out of her mouth were "I'm sorry" she was very condescending and didn't give me a chance to speak. It doesn't matter if you give a lifetime warranty when you call for help and are treated so poorly. I guess I will call corporate and see if I can get any help that way. This service is pretty expensive to have. I'm sure I'm not the only customer that expects to be able to get help after the installation when the product fails to do what they promised. Anna, there are many opportunities to make money in this world. Customer service is not your strong suit.

Accommodating, Courteous, Cleanliness, Prompt, Friendly, Informative… The staff & crew at USA Insulation - Colorado Springs exemplifies all those traits. There are many insulation installers available but none will be better. American products at a fair price & friendly people who stand behind their work. Thank you for a job well done!

Excellent work crew and manager, Keith. Crew was ontime. Treated outside of house liked their own. Keith had a checklist to make sure all tasks were complete.

Had USA Insulation Cincinnati office insulate my home over this past winter. I live in a older 2 story home and had minimal insulation in my attic. Their crew insulated my walls with foam and blew additional fiberglass into my attic. I noticed the difference in comfort and sound that day and have seen my utility bill reduced even with the increased energy costs. Very happy with their service and efforts.

I had them come out and insulate all my walls which already had a mix of 1960's and newer fiberglass bats.

The installation itself was somewhat messy with a clear but somewhat sticky running down lots of my windows and doors for about 24 hrs which if not immediately cleaned up was hard to remove. They cracked one of my vinyl siding panels without saying anything to me (which, if they had, I could have directed them to a replacement panel I have stored in my garage) and the level of the panel was only about a third of the way up my wall which makes me wonder how high up the foam went. One of the room they did they overfilled one or more of the spaces which popped the drywall off the studs and left it bowed out under a window allowing more air infiltration. Where they plugged holes in the drywall in my garage, the plugs shrank and cracked leaving me needing to patch and repaint plus they left lots of drywall dust over my garage.

The bottom line after a year of utility comparisons is that my energy usage actually increased.

USA Insulation of Cincinnati insulated my 1955 brick on block ranch last November and we've seen a substantial improvement in the comfort and utility savings in our home. I only wish we would've installed the project for this year with the larger tax credit.

Our service from usa insulation was fenaminal, very courteous and polite & knowledgeable, I would highly recommend them Lee & Wendy