• Jetcost

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Overview

Jetcost has a rating of 1.29 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. Jetcost ranks 149th among Plane Tickets sites.

  • Service
    3
  • Value
    3
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
How would you rate Jetcost?
Top Positive Review

“Love them!”

Stephen A.
4/24/20

Booked tickets before covid struck from them because I got some great deals to travel to Hawaii. However, because of Covid, I was very doubtful that they refund me my amount but they did! They refunded me my money which I'm super grateful for.

Top Critical Review

“Misleading information, don't use!”

Dawn A.
8/3/23

You look for a cheap flight, find this company and they have you book the flight. When you get the email you are told it is in "pending" status. You have given your credit card information and they tell you it is non refundable but pending means you don't actually have a flight. You get a reference number but no booking confirmation number. Very misleading information! Do not use!

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user dawnayona
1 review
0 helpful votes
August 3rd, 2023

You look for a cheap flight, find this company and they have you book the flight. When you get the email you are told it is in "pending" status. You have given your credit card information and they tell you it is non refundable but pending means you don't actually have a flight. You get a reference number but no booking confirmation number. Very misleading information! Do not use!

Tip for consumers:
Make sure you actually have a booking confirmation. Meaning your actual tickets.

Products used:
Not applicable

Service
Value
Thumbnail of user romans218
1 review
0 helpful votes
September 26th, 2023

The site advertises unrealistic deals and then you input your contact information only for them to contact you and state that the ticket is not available and they can book you a different ticket at a regular price. Basically they take your information to fish you as a client. Don't be fooled and don't waste your time and opportunity to book the tickets at reliable places as time is money and tickets go up in price daily.

Thumbnail of user Juancortez873
1 review
0 helpful votes
December 3rd, 2023

Compras un vuelo precio muy bajo supuestamente pero en realidad solo compras un numero de ticket de ellos no de vuelo despues te dicen los vuelos que ellos tienen disponible no te dan opciones y compras al triple del precio que tu comprastes es una mentira comprar en jetcost cheap fligth no te de vuelven el dinero que tu pagastes con jetcost con tu tarjeta credito o debito no te lo recomiendo busca otras opciones compra directo con las companias de vuelo te dan mejores opciones cero estrella para jetcost

Tip for consumers:
zero star

Products used:
fligth

Thumbnail of user marin.manuel.40
1 review
0 helpful votes
October 13th, 2023

El peor servicio del mundo es un fraude son estafadores te ofrecen ticket y después no hay y tienes q agarrar lo que ellos quieren sin más opcion porque no devuelven dinero nunca más comprare con ellos 0 estrellas

Thumbnail of user tiffanyj468
1 review
0 helpful votes
March 13th, 2024

ABSOLUTELY HORRIBLE CUSTOMER SERVICE. I WAS THREATENED, CALLED A LIAR, INTERRUPTED, AND DID NOT RECEIVE RETURN PHONE CALLS. KEPT CALLING AND NO ONE COULD HELP BECAUSE THEY DID NOT HANDLE THE CARE. STAY FAR FAR AWAY. AND BOTTOM LINE, I NEVER RECEIVED A REFUND NOR A RESOLUTION.

Tip for consumers:
DO NOT USE THIS COMPANY EVER

Products used:
FLIGHT

Service
Value
Returns
Quality
Thumbnail of user evelyni158
1 review
2 helpful votes
February 4th, 2023

DONT EVEN WASTE YOUR TIME, ITS TOO GOOD TO BE TRUE.
THEY SHOW UNBELIEVABLE FLIGH DEALS TO ONLY FIND OUT THAT AN AGENT WILL CALL YOU BACK AND CONFIRM THAT THE DEAL IS NOLONGER AVAILABLE. ITS BEST TO STAY AWAY FROM THEM BECAUSE YOU WILL END UP DISAPPOINTED.

Tip for consumers:
TOO GOOD TO BE TRUE

Products used:
NONE

Service
Value
Quality
Thumbnail of user haileyr23
Stephen A.
1 review
0 helpful votes
April 24th, 2020

Booked tickets before covid struck from them because I got some great deals to travel to Hawaii. However, because of Covid, I was very doubtful that they refund me my amount but they did! They refunded me my money which I'm super grateful for.

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