website thubmnail of Patpat US
How would you rate Patpat US?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
2 helpful votes
Follow Veronika H.
Unfollow Veronika H.
Send Message
Share Review
Report Review

Surprisingly great
June 18, 2021

Cheap, good quality, fast delivery (deffinitely improved from last year) and I needed to contact customer service which I expected no answer whatsoever, but hey, they responded like within a day and they were very easy to deal with.

Date of experience: June 18, 2021
New York
2 reviews
25 helpful votes
Follow Andrew P.
Unfollow Andrew P.
Send Message
Share Review
Report Review

Love Shopping Here
May 19, 2022

Love shopping at PatPat. Quality of the clothes are so original and as a recent new Dad, I love the creative options they have. Highly recommend them!

Date of experience: May 19, 2022
Iowa
2 reviews
0 helpful votes
Follow Diane M.
Unfollow Diane M.
Send Message
Share Review
Report Review

I'd like to comment on Karen P in customer service on solving the problem I had when my items j had ordered express for a baby shower did not arrive in time and had to find other alternatives. She worked with me and when they finally arrived told me to keep the items and gave me a voucher for further items on them. I fell in love with the items and their quality so I decided to accept their kind offer.

Date of experience: November 19, 2021
Canada
1 review
0 helpful votes
Follow Elyse H.
Unfollow Elyse H.
Send Message
Share Review
Report Review

Great Customer Service
February 23, 2021

I had a voucher to redeem against and order that I had completely forgotten about and that has expired. I reached out to their customer service team and they instantly agreed to have it extended for another couple of months so that I could use it. It would have otherwise been $40 down the drain so I was very happy and thankful that they reinstated it so quickly and easily.

Date of experience: February 23, 2021
Michigan
2 reviews
1 helpful vote
Follow Deb K.
Unfollow Deb K.
Send Message
Share Review
Report Review

In late October I ordered over $130. In merchandise from Pat Pat and have yet to receive this order. Their site shows it delivered on November 29 however it was not delivered to me. I contacted the company and they stated I had to. Contact the transport company which I did. Transport company stated Pat Pat must file. A claim so once again I contacted Pat Pat
On or near the 15th of December I was informed they were escalating to higher up. I have heard nothing from them since this contact but have sent emails to them that have gone unresponsive to.
I am not at all happy with this. In addition to this situation I ordered items from their clearance. They do advertise clearance is a final sale however this policy should not apply to defective merchandise or merchandise that isn't as described or sized differently than their size chart represents. I received poor quality (seconds at best)items. One item was a black jacket with yellow zipper which should zip straight up the center but clearly is off center at an angle. A couple others were made much smaller than the sizing provided by PatPat. Pat Pat initially stated "final sale" until I suggested that final sale is for as advertised or described AND that we are protected by the FTC and Consumer Protection Agency. My items were not refunded or replaced but they offered a credit off a new order. The credit is only acceptable should I reorder and am waiting on resolution of the order charged $130. But not received before any further purchases are considered. I will not let this slide. The seem to be concerned about reviews here and in past offered a discount for posting a review. I will always post truthful expierences.

Date of experience: December 27, 2021
Texas
1 review
0 helpful votes
Follow Mayeli R.
Unfollow Mayeli R.
Send Message
Share Review
Report Review

Love them!
March 31, 2022

It's my third time ordering from PatPat and I couldn't be happier with my purchase! Their clothes are always super cute and very affordable. I've used a lot of their outfits for my daughters photo shoots and we always get compliments of her and her outfits!

Date of experience: March 31, 2022
Canada
1 review
0 helpful votes
Follow Hayley E.
Unfollow Hayley E.
Send Message
Share Review
Report Review

Just amazing, ALWAYS
January 16, 2022

I'm so glad we found PatPat. From the time my girl was a newborn to her now being 1 I've never found such amazing clothes for such awesome prices. I've never once had an issue, not even a little issue! We always get compliments, always send people to buy from here and we always always love every single thing we purchase.

Date of experience: January 15, 2022
New Jersey
1 review
0 helpful votes
Follow K C.
Unfollow K C.
Send Message
Share Review
Report Review

Patpat has one of the best online collections for kids apparel.
And at the same time customer service is reachable very easily, recently I had an encounter with one of the member MARY she was very fast and polite in giving answers. I would recommend this site definitely.

Date of experience: December 9, 2021
Arizona
1 review
0 helpful votes
Follow Zuleika H.
Unfollow Zuleika H.
Send Message
Share Review
Report Review

Great
September 17, 2021

I'm so happy with pat pat. I've ordered a few times now and have never been disappointed. The items are one of a kind and we get so many compliments! The only place for my kids fashions. So affordable.

Date of experience: September 16, 2021
Indiana
1 review
0 helpful votes
Follow Kelly M.
Unfollow Kelly M.
Send Message
Share Review
Report Review

In LOVE with this store!
March 28, 2021

I can't say how much I am in LOVE with this store! Boutique clothing at a fraction of the cost! Fantastic quality and AMAZING deals! I've downloaded the app and shop just about everyday building my cart to buy every 2-3 weeks a girl can never have enough outfits right?

+2
Date of experience: March 26, 2021
Jamaica
1 review
0 helpful votes
Follow Jamila S.
Unfollow Jamila S.
Send Message
Share Review
Report Review

I have had positive experiences with this company, and have had nice clothes sent. The sizes are sometimes way bigger than expected but it still works out for me because I don't purchase for direct wear all the time.

Date of experience: May 6, 2021
Austria
1 review
0 helpful votes
Follow Sitav H.
Unfollow Sitav H.
Send Message
Share Review
Report Review

Happy customer best quality
June 16, 2021

Hey, it's just amazing best price and perfect quality. They are so comfortable my baby was so happy to wear it. Also the size was was exactly for my daughter and I received just in one week. I can't wait to try it again thanks Patpat.

Date of experience: June 15, 2021
GB
1 review
0 helpful votes
Follow Preity J.
Unfollow Preity J.
Send Message
Share Review
Report Review

Amazing experience
August 25, 2021

I have always had amazing experience with Patpat. I buy clothes for my little girl and it always fits well. Once i got few clothes which were a bit low quality, but when i spoke to customer care person named Samuel, he instantly refunded the amount to me. I always prefer to shop with Patpat and also refer my friends

Date of experience: August 25, 2021
New Jersey
1 review
1 helpful vote
Follow Olawunmi O.
Unfollow Olawunmi O.
Send Message
Share Review
Report Review

I LOVE PATPAT, MY BABIES ARE HAPPY WITH ALL WHAT I PURCHASE. I CAN RECOMMEND IT TO ALL OF MY FRIENDS AND SUNDRIES.ITS A GREAT PLATFORM WHERE YOU CAN GET QUALITY ITEMS AND STUFF. AND THERE CUSTOMER SERVICE ARE DOPE ESPECIALLY GENALIE, SHE REPLY ME SO FAST AT MY REQUEST AND GET IT RESOLVE QUICKLY... THANK *******@PATPAT

Date of experience: April 9, 2022
Louisiana
1 review
0 helpful votes
Follow Joni C.
Unfollow Joni C.
Send Message
Share Review
Report Review

Adorable Christmas onesie
December 14, 2021

I love the adorable Christmas onesie I purchased for my granddaughter. Great fit and she was so excited to receive it. Very happy with the updates on my orders through email and in the app along with tracking numbers provided of when my order arrives. Very happy with purchase and made another.

Date of experience: December 12, 2021
Kansas
1 review
0 helpful votes
Follow Cynthia G.
Unfollow Cynthia G.
Send Message
Share Review
Report Review

Love Patpat
February 7, 2021

I Love Patpat!
They have Excellent quality and the app is really easy to use
I don't have kids but I love to buy clothes for my nieces and nephews!
Prices are really affordable and fair
I don't have complain about them! I Love Patpat

Date of experience: February 5, 2021
Canada
1 review
0 helpful votes
Follow Shalini S.
Unfollow Shalini S.
Send Message
Share Review
Report Review

I have ordered so many items from Patpat and they all turned t. I would highly recommend this for styling your kids and yourself. The quality is so good and for reasonable price. Their customer service is good and they resolve your issues in a very good way.
Happy to shop with Patpat

Date of experience: March 9, 2021
Connecticut
1 review
0 helpful votes
Follow Zohra B.
Unfollow Zohra B.
Send Message
Share Review
Report Review

Pat pat has so cute baby clothes and so soft comfortable and and the price is so good you don't have to spend thousands of dollars to but cute clothes and their customers service is best specially their worker named Heinz he is the best

Date of experience: December 10, 2021
Texas
2 reviews
2 helpful votes
Follow Chandana A.
Unfollow Chandana A.
Send Message
Share Review
Report Review

Great service
June 24, 2021

I ordered a two dress which one is so beautifully soft and comfortable, comfortable, other is bigger size for me. And I wanted to return the item and contacted the patpat and they took my concern and helped to get my problem resolved... its a great service. Thank you

Date of experience: June 24, 2021
Canada
1 review
0 helpful votes
Follow Vanessa L.
Unfollow Vanessa L.
Send Message
Share Review
Report Review

I love patpat
May 11, 2021

I love patpat. I ordered from them 4-5 times and it's always good quality, fast shipping and not expensive! I accidently ordered the same item twice, I contacted then and they answered me within 24h with a solution and refunded me. I'm very happy with them!

Date of experience: May 10, 2021

Overview

Patpat US has a rating of 3.9 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Patpat US most frequently mention customer service and good quality. Patpat US ranks 2nd among Baby Clothes sites.

service
135
value
138
shipping
138
returns
112
quality
135
+148