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US-Appliance Reviews Summary
US Appliance generally enjoys a positive reputation, with customers praising competitive pricing, a wide selection, and effective communication throughout the ordering process. Many appreciate the helpfulness of customer service representatives, especially when resolving issues. However, significant concerns arise regarding delivery delays, particularly during the pandemic, with some customers experiencing prolonged wait times and poor handling by delivery personnel. Additionally, issues with product quality and return policies have been noted. Overall, while there are commendable aspects of their service, the company must address delivery reliability and support to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy and price effective.
N/a
Great!
Very easy shopping and check out but information about curb delivery should be more highlighted at the checkout at least, if not in the description of the product, as it did catch me by surprise when I have received shipping notification. Company worked with me very well though and I have everything worked out eventually but we were not able to arrange home delivery and had to scramble to find someone with hand truck. Due to that, I am not giving all 5 stars as all process cost me a lot of stress once I got notification about curb delivery, but since it's a quick delivery and a great price,I probably would have bought the appliance again even with curb delivery but I would know what delivery I am agreeing to. Over all positive experience and product cam in excellent condition.
Simple fast checkout.
Please notice the fact on internet that you don't delivery stuff in house. You only supply Curbside delivery. And It took to get washer and dryer for 3week or more.
Great price and quick delivery.
Great website, great deals, hoping for the appliances to live up to the expectations. Delivery was great. I had a drawer in the refrigerator broken, this has become a problem.
Website was easy to use and made checkout easier.
This is an awesome website
Have purchased all appliances from US Appliance happy with the service and quality of the products!
Keep up the good work!
Good price!
Love you guys! Always a good experience! I have purchased several items before and have always found you to be the best priced, a great website, and delivery always as promised.
Painless and worth the wait
Prices are very competitive - The delivery company R&L botched the first attempt by only bringing one of three pallets. I had to rent a dolly and hire additional help for the next day. Otherwise very satisfied. I will use US Appliance again.
N/a
So Far So Good. Just Placed The Order
Fast, easy and convenient. Great selection, price and the delivery could not have been smoother, i was notified by the shipper, and since i live in a rural area, we agreed upon a delivery place and time. The shipper was great! No issues what so ever. Big smiles all around
Good price. Product delivered on time.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members