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Upwork

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Denmark
1 review
0 helpful votes
Follow Arbind B.
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I have been working as a freelancer for the last 10 years, and I can say that upWork is on the best freelancing platforms out there.

Date of experience: April 24, 2021
Pakistan
1 review
0 helpful votes
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Upwork is World's Reliable and secure platform for freelancers and customers to get their jobs done.

Date of experience: January 11, 2021
Florida
1 review
7 helpful votes
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BEWARE- Client SCAM
September 17, 2019

We used Upwork for 56 jobs outsourced. In the past, we would refer them to others as the best freelancer resource. A few years ago, the candidates found were always higher quality than other sites.

Now the GREED has set in:

1. Upwork changed their pricing model, most candidates either decline jobs so they don't have to pay for a connection, and the ones that apply to your post are lower quality because they are trying to scam or find a long paying client. They generally have done several jobs for low amounts of money to get a 5 star rating. The top talent recommended ones, most of the time, have had several complaints against them, that Upwork has hidden because of many of the honest, good talent have left. Read other reviews about how many scammers still work there.

2. SCAM- Upwork forces clients to upgrade and pay $30 to have their talent specialist help you find talent to complete your job. If you do not do this, they limit who you can invite unless you do the upgrade. So either You have to buy the upgrade, or you are limited to inviting 3 people which is useless. And all the specialist does is click "invite" to more people. In the past, you could've done that yourself for FREE.

3. BEWARE- the rating system is rigged! You as the client have a very difficult time finding your own company rating and what the con artists review about you. The Upwork developers that scam people can manipulate the rating system to read - no review left. Therefore whatever dispute you had and you try to warn others- it goes unpublished and allows the developer to victimize more business owners.

4. DO NOT trust what you read. Upwork stopped testing skill level of candidates, Changed the vetting process and basically could care less while they make money off you. Anyone can say they have experience. Read others reviews of nightmare broken websites.

DO NOT GET ROBBED! You pay Upwork to assist con artists to take your money.

Date of experience: September 17, 2019
Romania
1 review
0 helpful votes
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Best platform!
March 12, 2021

Best Platform Ever! Is just amazing I got 2 jobs in my first 2 days of work. If you are an entry level free lancer this is the best site for you.

Date of experience: March 12, 2021
California
1 review
12 helpful votes
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I entered all my personal and financial info into upwork and then got rejected. I sent this:

You should have told me upfront that total rejection was a possibility. I could have been working on getting real work. There was just no indication of this. I would never have gone forward. I like businesses that are upfront and honest about what they are doing to collect your personal information. My motto is honesty and integrity and that is inconsistent with who you are and what you offer.

Then I got to thinking about it and said: You dont even have {my skill] listed as a skill yet you have enough of those folks? Lets see, you dont list the skill but you already have too much. I am so sorry I gave you my information. I want all of my personal info deleted from your system.

Then they sent mail that they didn't have any need for ANY of my skills. So first they have too much of what I have but now they don't need those skills period because no clients are calling for them. They can't even do simple logic or math.

Then I said: Your clients suffer because you limit the possibilities of who they can get. I have unique skills and approaches. You give your clients the first people who signed up with similar skills. They should know this. They should know they might not be getting the best because you have rejected everyone who might be better.

Then I said: Why did I have to provide a bank account before being accepted? Are you going to try and steal my money?

Now I'm waiting for them to take out the verification deposits. I will flag those as scam charges with the bank.

I also wondered if my picture helped them disqualify me since I do look older than 60 and maybe I really am.

The business lacks substance, integrity, honesty and consistency and I would stay away as a client or worker. Contact me directly if you need a great consultant!

Date of experience: June 28, 2017
Tunisia
1 review
0 helpful votes
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Upwork Experience
May 16, 2020

Impressive experience on Upwork.com!
I enjoyed working on upwork. Would like to work again in interesting projects soon

Date of experience: May 16, 2020
Kenya
1 review
0 helpful votes
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Academic writer
March 17, 2023

I am an experienced academic writer and can work under no supervision and within the limited time we

Date of experience: March 16, 2023
Honduras
1 review
0 helpful votes
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It has been a great experience in Upwork, great to make extra gigs and connect with customers worldwide.

Date of experience: May 30, 2020
Turkey
1 review
0 helpful votes
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Recommended to all freelancers. Just their commissions needs to be lowered. Payments hourly are under guarantee of Upwork.

Date of experience: August 12, 2021
Canada
2 reviews
2 helpful votes
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Terrible customer service, absolutely atrocious. I have never in my days delt with a company that charged me for a product and then locked me out of the account without providing the service, saying I must verify my identity, and then after seeing all the information is all that's needed for access. I provided all necessary verification info including license and credit card info and now they are asks for the identity information of other living in my household as well including MY HUSBAND! Have you ever heard of a verification needing to also know other people who live with you? I made an account, bought a service, and in the same day was locked out, yet my bank account is still charged and its 14 days later with the same run around! I said no he will not provide his information as it has nothing to do with MY account, and that I will take a refund and take my services elsewhere. They said they can't give me my money back until THEY 'unsuspend the account," So I said then unsuspend it and give me my refund and then close it. NO RESPONSE. This is crazy, I have filed a dispute with my bank AND am heading over to BBB and will also file with Canadian consumer affairs to do an investigation on this, overarching personal information request!
Date of experience: March 28,2023

Date of experience: April 3, 2023
Nigeria
1 review
0 helpful votes
Follow Oluwaseyi D.
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Extraordinary
November 2, 2020

Upwork is the best and an outstanding freelance platform that has added values to freelancers across the globe.

Date of experience: November 2, 2020
Pakistan
1 review
0 helpful votes
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Upwork
July 27, 2020

Upwork is an excellent platform for freelancers. I recommend this platform to work with the team of professionals.

Date of experience: July 27, 2020
Philippines
1 review
0 helpful votes
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Nice
December 6, 2020

Good platform in making sure your getting the best clients possible and always make sure payments are secured

Date of experience: December 5, 2020
Nigeria
1 review
0 helpful votes
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Upwork Review
October 7, 2020

Awesome user experience and also great payment security ( always ensure your clients pay for your work). Love it.

Date of experience: October 6, 2020
Florida
1 review
0 helpful votes
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Upwork is the best
July 18, 2020

Upwork is the best for freelancers.
Good clients, constant payouts. I am happy to advise it to everyone!

Date of experience: July 17, 2020
Bangladesh
1 review
0 helpful votes
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Became a Freelancer when I discovered Upwork and I think it has many advantages. And I still find Advantages.
Now I'm Self Employed & Happy with Upwork.

Date of experience: October 1, 2020
Texas
2 reviews
0 helpful votes
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Good platform to work on
December 14, 2023

I liked the time once I worked at Upwork since they gave me enough opportunities to find suitable work to be completed and good clients.

Date of experience: December 12, 2023
RU
1 review
0 helpful votes
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It is a great platform for learning and working. As a freelancer you are assured to always get work given that you have necessary skills.

Date of experience: December 12, 2020
Somalia
1 review
0 helpful votes
Follow Mustafa M.
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Upwork has always been one of the best freelancing sites in the world. It is a rare and great place to be as a freelancer.

Date of experience: August 11, 2020
Kenya
1 review
0 helpful votes
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I find the services offered by Upwork very helpful, changes peoples lives. As a freelancer, I get to work on jobs and get paid handsomely.

Date of experience: May 28, 2020

Overview

Upwork has a rating of 2.3 stars from 2,127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 7th among Freelancing sites.

service
533
value
516
shipping
281
returns
326
quality
505
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